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Chapter 5
Troubleshooting the CTS 1000
Adjusting Your Display
To adjust a display, follow these steps:
Log in to the Cisco TelePresence System Administration window.
Step 1
Choose Troubleshooting > Hardware Setup.
Step 2
Click the Displays radio button. A test image appears on the screen.
Step 3
Click Start in the Testing box to start the adjustment process.
Step 4
Each display in the meeting room should now be showing a set of horizontal grey bars and that display's
relative position. The current color temperature setting is displayed under the monitor.
Select the color temperature of the lighting in the meeting room from the drop-down menu. The Apply
Step 5
button is activated.
Choose one of the following color temperature options:
Step 6
a.
b.
Click Apply.
Step 7
Click Stop to stop the test.
Step 8
Troubleshooting Displays
Use the information in
Table 5-1
Troubleshooting Displays
Problem
No image.
OL-13676-05
Select Auto to have CTS select the appropriate display color temperature.
Select Manual to display a list of available color temperature.
Table 5-1
Possible Cause
Power cable is not plugged in.
•
Power switch on the back of the
•
display is off.
The display has no image when you are
between calls.
Video cable is not connected.
to troubleshoot images on the displays.
Action
Check power connections and switches on
each display.
No image expected. Enable a display test
from the Web user interface to place the
displays in test mode.
Check that the
of each display and is either green or amber.
Contact Cisco technical support if you are
certain that the cabling is correct and power
is applied to the system, but no image is
seen on the display.
See the Routing Power and Signal Cables
section in the
Assembly, Use & Care, and Field
Replacement Unit
Cisco TelePresence System Release 1.6 Administration Guide
Managing Hardware Setup
LED
is lit at the bottom front
Cisco TelePresence System
Guide.
5-5
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Table of Contents
Troubleshooting
