Table of Contents
Advertisement
Chapter 8
Troubleshooting the CTS 3000 and CTS 3200
Testing the CTS 3000 Projector - With an Auxiliary Control Unit
If your system has an Auxiliary Control Unit, test the projector by following these steps:
Make sure that a serial cable is connected from your projector to the Serial 1 output of the auxiliary
Step 1
control unit. See the "Options for the Cisco TelePresence System 3000" chapter of the
Cisco TelePresence Hardware Options and Upgrade Guide
with an Auxiliary Control Unit.
Step 2
Start a test pattern display for the projector by completing the following steps:
a.
b.
c.
d.
e.
Step 3
Turn on the projector by turning the projector power rocker switch to the ON position.
The projector takes approximately 15-30 seconds to warm up, and should be fully initialized within one
minute. If the projector is not receiving video, the screen will be blue. If the projector does not receive
video for five minutes and 30 seconds, the projector turns off.
If the test pattern is displaying correctly, you should see a grid projected on the projection surface. In
the center of the grid, you should see a series of horizontal grey bars. You should also see a one-pixel
wide green border around the outside of the grid.
From Cisco TelePresence System Administration, click Set Projector Defaults to automatically
Step 4
configure the projector for use with the CTS 3000.
Set the group, number, and data settings by completing the following steps:
Step 5
Note
Changing these settings allows a projector to be monitored by Simple Network Management Protocol
(SNMP) when the projector is in an inactive state. If a projector lamp fails, SNMP does not properly
report the failure from an inactive projector until you complete these steps.
Use the projector remote control or press the buttons on the projector to complete these steps.
Tip
If your system uses a Sanyo PLV-Z700 projector, skip this step.
Note
a.
b.
c.
d.
e.
f.
OL-13676-05
Open a browser that is connected to the network.
Enter the IP address of the primary codec to log in to Cisco TelePresence System Administration.
Choose Troubleshooting > Hardware Setup, then click the Presentation Devices radio button.
Select the Test Pattern radio button.
Click Start to begin the test.
Press the Menu key for 20 seconds.
The letter S displays in the upper left corner of the screen.
Press the Screen key for 3 seconds.
The service menu displays.
Press OK until the group number setting changes to 100.
Press the Down Arrow key until the No. setting changes to 4.
Press the Left Arrow key until the Data setting changes to 0.
Press the ON-OFF key to end the service menu.
for information about cabling your system
Cisco TelePresence System Release 1.6 Administration Guide
Managing Hardware Setup
8-27
Advertisement
Table of Contents
Troubleshooting
