Chapter 2
Device Information
Hardware/Software Versions
Version information is collected from the hardware and software versions currently loaded in the system.
In the Hardware/Software Versions area, data in bold
software image is currently running.
fields.
Table 2-2
Field or Button
Unit
Hardware Version
Slot 1 Image
Slot 2 Image
Factory Image
System Information and Status Tabs
Information provided in the System Information Details window is used by Cisco technical support
personnel to assist in troubleshooting your system.
To obtain a detailed report about the system:
Log in to the Cisco TelePresence System Administration page. The Device Information window appears.
Step 1
Click on the System Information Details bar. A new window opens.
Step 2
Click the following tabs in the new window:
Step 3
•
•
Step 4
Click Close to close the window.
System Information Details
Detailed system information is displayed per codec:
•
•
•
Table 2-3
OL-21845-01
Hardware/Software Information Fields
System Information Details
Status Details
One codec—For systems with one codec, all information displayed is for the system's single codec.
Three codecs—For systems with three codecs, hardware and software information is displayed for
left, center, and right codecs.
Presentation codec—For systems that include a presentation codec, hardware and software
information for the presentation codec is also displayed.
describes the fields found in the System Information Details window.
blue
Table 2-2
describes the hardware and software versions information
Setting or Description
For Cisco TelePresence Systems with more than one codec. Indicates
whether this is the left, center, right, or presentation codec.
Version number of the codecs of the Cisco TelePresence System.
The flash card is set up with three partitions for the software. Slot 1
and Slot 2 each hold a version of the codec software.
Software that is pre-loaded at the factory and the software that will
be loaded after a factory reset.
Cisco TelePresence System Administration Guide
Hardware/Software Versions
text (with an asterisk "*") indicates which
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