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Chapter 8
Troubleshooting the CTS 3000 and CTS 3200
Checking the Test Pattern
To check the test pattern on the CTS 3200, follow these steps:
Log in to the Cisco TelePresence System Administration window.
Step 1
Choose Troubleshooting > Hardware Setup.
Step 2
Click the Presentation Devices radio button.
Step 3
Click Start in the Testing box. The Presentation Source buttons are activated.
Step 4
Select Test Pattern and click Test.
Step 5
Turn on the projector by turning the projector power rocker switch to the ON position.
Step 6
The projector takes approximately 15-30 seconds to warm up, and should be fully initialized within one
minute. If the projector is not receiving video, the screen will be blue. If the projector does not receive
video for five minutes and 30 seconds, the projector turns off.
If the test pattern is displaying correctly, you should see a grid projected on the projection surface. In
the center of the grid, you should see a series of horizontal grey bars. You should also see a one-pixel
wide green border around the outside of the grid.
If the green border is not visible, for systems with an Auxiliary Control Unit, do the following:
a.
b.
c.
Step 7
Click Set Projector Defaults to automatically configure the projector for use with the CTS 3200.
Step 8
Click Stop Test to end the test.
Click Stop in the Testing box to end all testing.
Step 9
OL-13676-05
Click Set Projector Defaults. A dialog box opens alerting you that setting projector defaults may
take up to 45 seconds. A menu will appear from the projector to select settings.
For systems without the Auxiliary Control Unit, use the projector remote control to change the
following settings on the projector:
Picture adj: Overscan should be set to 0
Screen: Normal
Cisco TelePresence System Release 1.6 Administration Guide
Managing Hardware Setup
8-25
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Table of Contents
Troubleshooting
