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Managing Hardware Setup
Related Information
For more information about setting up and testing displays, see the
Assembly, Use & Care, and Field Replacement Unit
For more system troubleshooting information, see the
Guide
Testing the External Presentation Display
By default, presentations are displayed as presentation-in-picture (PiP) on the main display screen. You
can optionally add an external presentation display screen that displays the presentation instead of
displaying it as PiP. This display is attached to the External Presentation Display HD video connection
on the codec. See the
Unit Guide
Note
If the video works for a few minutes and then stops working, your presentation device might use an
unsupported video protocol. To see the list of displays that the CTS 1000 supports, see the release notes
for your CTS software version on Cisco.com.
A PiP softkey will be displayed on the phone only if a PiP is active. Pip is not available for audio-only
calls.
To test an external presentation device, follow these steps:
Log in to the Cisco TelePresence System.
Step 1
Navigate to Troubleshooting > Hardware Setup > Presentation Devices.
Step 2
Click the Test Pattern radio button.
Step 3
Step 4
Click Start to begin the test.
The test pattern should display on the external presentation display.
Step 5
Click Stop to end the testing.
Testing Presentation Devices
The output for presentations is handled by projectors, or LEDs. Input to the projector can be delivered
through a Video Graphics Array (VGA) input device (such as a laptop computer) or through a document
camera.
You should run this test only if you have presentation display devices installed.
Note
Table 5-6
Cisco TelePresence System Release 1.6 Administration Guide
5-20
on Cisco.com.
Cisco TelePresence System 1000 Assembly, Use & Care, and Field-Replaceable
for more information.
contains supported presentation devices listed by system.
Chapter 5
Troubleshooting the CTS 1000
Cisco TelePresence System 1000
Guide.
Cisco TelePresence System Troubleshooting
OL-13676-05
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Table of Contents
Troubleshooting
