Managing Passwords; Resetting Your Cts Codec Password; Restoring Connectivity To The Codec - Cisco CTS-3010 Administration Manual

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Managing Passwords

Managing Passwords
This section contains the following information about managing and troubleshooting password issues on
the Cisco TelePresence System (CTS):

Resetting Your CTS Codec Password

To reset your CTS codec password, follow these steps:
Step 1
SSH into the codec from your laptop.
Step 2
Login with the following:
The following message appears in the SSH client window:
Could not chdir to home directory /nv/home/pwrecovery: No such file or directory 
*********************************************** 
*********************************************** 
** ** 
** Welcome to password reset ** 
** ** 
*********************************************** 
*********************************************** 
Do you want to continue ? (y/n):y 
Preparing the system... 
Please enter the passcode:
Note
You must be in the room to read the passcode that shows on the display.
If you encounter any difficulty, open a case with Technical Assistance Center (TAC) via the Internet at
http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support
representative and provide the representative with the information you have gathered about the problem.

Restoring Connectivity to the Codec

If you lose connectivity to the codec, refer to the Cisco TelePresence System Assembly, Use & Care, and
Field-Replaceable Unit Guide for your system on Cisco.com:
Support
Cisco TelePresence System Release 1.6 Administration Guide
3-20
Resetting Your CTS Codec Password, page 3-20
Restoring Connectivity to the Codec, page 3-20
Username: pwrecovery
Password: pwreset
> Products > TelePresence > Cisco TelePresence System
Chapter 3
Configuring the Cisco TelePresence System
OL-13676-05

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