Testing The Speakers; Troubleshooting Speakers - Cisco CTS-3010 Administration Manual

Managing Hardware Setup

Testing the Speakers

To test the speakers, follow these steps:
Log in to the Cisco TelePresence System Administration window.
Step 1
Choose Troubleshooting > Hardware Setup
Step 2
Click the Speakers radio button.
Step 3
Click Start to begin the speaker test.
Step 4
Click Cycle Through Speakers to have sound cycled automatically for 5 seconds on each speaker.
Step 5
Click Manually Step Through Speakers to test sound on each speaker.
Step 6
Step 7 Click Next Speaker to progress to the next speaker.
Click Stop to end testing.
Step 8

Troubleshooting Speakers

Use the information in
Table 9-4 Troubleshooting Speakers
Problem
No sound is heard.
Sound heard at wrong speaker.
Cisco TelePresence System Release 1.6 Administration Guide
9-18
Table 9-4 to troubleshoot speakers.
Possible Cause
Speaker cable is not connected
or is only partially connected.
Speaker cable is not connected in
the correct connector.
Chapter 9 Troubleshooting the CTS 3010 and CTS 3210
Possible Solution
Check that the red and black pronged ends of the
•
speaker cable are securely fastened under their
corresponding connectors on the speaker.
Check that the speaker cable is plugged into the
•
correct receptor on the primary codec.
Tug on the plug to see if it is fully plugged in. Press
•
the plug in firmly until a click is heard.
Check that the speaker cable is plugged into the
•
correct receptor on the primary codec.
Plug all speakers into the primary codec.
•
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