Troubleshooting The Cts 1300; Contents - Cisco CTS-3010 Administration Manual

Troubleshooting the CTS 1300

Revised: June, 2010, OL-13676-04

Contents

You may want to periodically test system components using the hardware and software tests available in
the Cisco TelePresence System (CTS) Administration Troubleshooting window. This chapter contains
information about troubleshooting CTS 1300 hardware and software.
You cannot perform diagnostics during an active Cisco TelePresence system call.
Note
This chapter contains the following sections:
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OL-13676-04
Managing Hardware Setup, page 7-2
Managing Log Files, page 7-106
Testing Audio, page 7-111
Testing the Network Connection, page 7-111
Managing Configuration Issues, page 7-112
Initiating System Restart, page 7-113
Troubleshooting Video Quality Settings, page 7-113
Troubleshooting Network Cabling, page 7-114
Where to Go Next, page 7-115
C H A P T E R
Cisco TelePresence System Release 1.6 Administration Guide
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7-1