Nortel Contact Center Multimedia Installation And Maintenance Manual page 104
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Installing the Multimedia/Outbound server
Username: LocalComputerName\CCMMOPSUSR, where
LocalComputerName is the name of the Contact Center Multimedia
server
Password: _mm6NtRed!
ATTENTION
9
Click OK to save the changes and close the window.
10
If you are prompted to confirm the password you entered for the new user
name, retype the password.
11
In the Virtual Directory properties window, click Apply to save your
changes.
12
Click OK to close the Properties window.
13
Close the IIS Manager window.
Configuring the MIME types
Configure Internet Information Services (IIS) on your Contact Center
Multimedia server to configure the Multipurpose Internet Mail Extensions
(MIME) types required by Contact Center Agent Desktop.
1
On the Start menu, right-click My Computer, and then click Manage.
2
Expand Services and Applications.
3
Expand Internet Information Services.
4
Expand Web Sites.
104
Risk of unauthorized access
Change this password and document the new password
securely for future reference.
Contact Center Multimedia/Outbound
Standard 7.16
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