Chapter 5: Maintenance Action Plans; Table 5-1: Maintenance Action Plans Troubleshooting Table - ADIC Scalar 100 User Manual

Chapter 5: Maintenance Action
Plans
This section describes the Maintenance Action Plans (MAPs) for the SNC. MAPs exist for
all of the SNC's component systems. If it is clear that a particular component system is at
fault in a problem situation, you may go directly to the MAP for that component by
consulting Table 5-1 below. Otherwise you may choose to work through the Event Codes
and Actions, in Table 5-3 and Table 5-4 below. You may also choose to work through the
"Start MAP" on page 129 in order to determine which MAP is appropriate for your
situation.

Table 5-1: Maintenance Action Plans Troubleshooting Table

If you are having problems with your system, but are unsure
which subsystem to troubleshoot first
If Event Code 42 has been reported
If you are unable to access SCSI or Fibre devices
If SCSI I/O fails or errors on the SCSI bus are reported
If the SAN Connection LED is off or Fibre Channel errors are
reported
If the SNC continually reboots or all LEDs are off
If the temperature Warning or Alarm LEDs are on
If all LEDs are off or the SNC fails to respond to any method of
management
If Client and Server cannot communicate or the Ethernet LED is
off
If the Client is communicating with the Server, but the Service
Terminal does not respond
Maintenance Action Plans
Component Subsystem Go To
"Start MAP" on
page 129
"Database Full
MAP" on page 131
"Device Access
MAP" on page 132
"SCSI MAP" on
page 134
"Fibre Channel
MAP" on page 142
"SNC MAP" on
page 145
"Temperature
MAP" on page 145
"Power MAP" on
page 147
"Ethernet MAP"
on page 147
"Service Port
MAP" on page 152
page 121