Troubleshooting And Help; Service Action Codes - ADIC Scalar 100 User Manual

When a failure occurs, the Scalar 100 firmware performs error recovery and reporting. Error reporting
includes Service Action Codes (SACs), Operator Intervention Messages, and Operator Information
Messages. All of these messages are discussed and explained here.

Service Action Codes

If a failure requires operator service, a two-byte Service Action Code (SACs) is generated and displayed on
the Operator Panel. These codes indicate a specific task that should be taken.
each SAC and the recommended actions.
The two-byte SAC definition is generated as follows:
• nn represents the Service Action Code
• xx represents the modifier to the Service Action Code
• 00 represents the Main Controller
• 10 represents the Picker Controller
• 20 represents the Display Assembly
• 3x represents the Drive Module
• x represents the Drive ID
• 40 represents SCSI Controller
• 50 represents Remote Management Unit (RMU)
Table 8 Service Action Code Descriptions
Reported
Error and Solution
SAC
Type 1 Software errors including Microcode and Operating System errors.
01 xx Power the Scalar 100 Library off and on to recover from the error. Use the Rear
Switch to perform this action, wait at least one minute between power off and
on.
Scalar 100 User's Guide

Troubleshooting and Help

Table 8 on page 101 lists
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