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ADIC FastStor 2 User Manual

Faststor 2 autoloader
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FastStor 2
User Guide
Document Number: 6-00515-03 Rev A

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Summary of Contents for ADIC FastStor 2

  • Page 1 FastStor 2 User Guide Document Number: 6-00515-03 Rev A...

  • Page 2: Copyright Notice

    ADIC Europe, ZAC des Basses Auges, 1 rue Alfred de Vigny, 78112 Fourqueux, France. ADIC Europe assumes no responsibility for any errors that may appear in this document, and retains the right to make changes to these specifications and descriptions at any time, without notice.

  • Page 3: Table Of Contents

    Contents Introduction Audience ..............7 Safety Information .
  • Page 4 Connecting More than one FastStor 2 ........
  • Page 5 Resetting the Autoloader............37 Viewing or Changing the SCSI IDs .
  • Page 6 Tape Drive..............61 Media .

  • Page 7: Audience

    Introduction This manual provides sufficient training information for operation of your FastStor 2 Autoloader. It is recommend that you read through the manual before using your FastStor 2 Autoloader. Audience This guide is intended for general use by anyone interested in learning about or using the FastStor 2 autoloader.

  • Page 8: Formatting Conventions

    Symbol Description Definition Consequence WARNING: Imminent Death or serious WARNING: hazardous injury electrical situation CAUTION: Potential Possible damage to CAUTION: damaging the product, data, or situation environment NOTE: NOTE: Indicates No hazardous or important damaging information that consequences helps make better use of the system Formatting Conventions The following is a list of formatting conventions used throughout this document:...
  • Page 9 CAUTION: Operation on the FastStor 2 by untrained personnel can CAUTION: lead to equipment malfunction and void the warranty. WARNING: SOME WORK AND MODIFICATIONS CAN ONLY BE PERFORMED WITH THE APPROPRIATE QUALIFICATIONS AND TRAINING (FOR EXAMPLE, REPLACEMENT OF THE POWER SUPPLY). MOST IMPORTANTLY, KNOW AND OBSERVE ALL SAFETY RULES BEFORE WORKING WITH THE EQUIPMENT.
  • Page 10 6-00515-03 Rev A...

  • Page 11: Safety

    Heat—Situate the product away from heat sources such as radiators, heat registers, furnaces, or other heat-producing appliances. • Power Sources—Connect the FastStor 2 to a power source only of the type directed in the operating instructions or as marked on the product label. •...

  • Page 12: Precautions

    ONLY. TO COMPLETELY REMOVE ALL POWER, DISCONNECT THE AC LINE CORD FROM THE ELECTRICAL SOURCE. Regulatory Notices ADIC libraries are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions: Class A is typically for business or industrial environments.

  • Page 13: Federal Communication Commission Notice (Usa Only)

    Class B digital device. Once you have determined your system's FCC classification, read the appropriate FCC notice here. Note that FCC regulations provide that changes or modifications not expressly approved by ADIC could void your authority to operate this equipment.

  • Page 14: Ic Notice (Canada Only)

    Office, Washington, DC 20402, Stock No. 004-000-00450-7. In compliance with FCC regulations, the following information is provided on the device or devices covered in this document. FCC Declaration of Conformity Product Name: FastStor 2 Model Number: Company Name: Advanced Digital Information Corporation PO Box 97057...

  • Page 15: Ce Notice

    EN 60825-1: 1996 "Safety of Laser Products," if applicable. A Declaration of Conformity in accordance with the preceding standards has been made and is on file at ADIC Europe, ZAC de Basses Auges, 1, rue Alfred de Vigny, 78112 Fourqueux, FRANCE.

  • Page 16: Declaration Of Conformity

    Declaration of Conformity The signed Declaration of Conformity is on file with Advanced Digital Information Corporation, 17275 NE 67th Court, Redmond, Washington 98052, and ADIC Europe, ZAC des Basses Auges 1, rue Alfred de Vigny, 78112 Fourqueux, France. 6-00515-03 Rev A...

  • Page 17: Description

    Description The FastStor 2 autoloader provides automated data storage, archival, backup, and retrieval for a range of systems from desktop workstations to small office local area networks to storage area networks. The standard product is designed for use in a general office environment, and has a fully finished appearance for use on a desktop;...

  • Page 18: Switches And Indicators

    • Rackmount Ready—The available rackmount kit enables you to rackmount your autoloader in 2U of rack space. Switches and Indicators The following topic illustrates the front, rear, and other operation components for the FastStor 2 autoloader. Front Panel Figure 3-1 Table 3-1 to identify the front panel components.
  • Page 19 Figure 3-2 Autoloader Rear Panel Table 3-2 Rear Panel Component Names Callout Description Power connector Fan vent HD68 SCSI Connectors Switches and Indicators...
  • Page 20 6-00515-03 Rev A...

  • Page 21: Getting Started

    Getting Started This section describes how to install and set up the FastStor 2 autoloader. Unpacking and Inspecting Before you begin, clear a desk or table so that you can unpack the autoloader. If the room in which you are working differs from the temperature in CAUTION: which the autoloader was shipped or stored by 30°...

  • Page 22: Choosing An Installation Location

    2. Inspect the shipping box for damage. If you notice any damage, report it to the shipping company immediately. 3. Open the shipping box and remove the accessories package. Set the accessories package aside for now. 4. Lift the autoloader and padding out of the box and place it on the work surface, top facing up. Do not set the autoloader on its end or side.

  • Page 23: Autoloader Scsi Connections

    Requirement Criteria Clearance Back Minimum of 15.4 cm (6 inches) Front Minimum of 30.8 cm (12 inches) Sides Minimum of 5.08 cm (2 inches) Autoloader SCSI Connections The autoloader incorporates a wide SCSI-2, Low-Voltage Differential (LVD) SCSI bus, but may also be attached to a Single-Ended (SE) SCSI bus.
  • Page 24 If the SCSI cable does not fit the connector on your SCSI host system NOTE: adapter, you either have an incompatible SCSI host system adapter or you need to purchase a cable adapter, or a different cable. Contact your service representative or your SCSI host system adapter manufacturer for information.

  • Page 25: Connecting More Than One Faststor 2

    Connecting More than one FastStor 2 If you are connecting more than one autoloader on the same SCSI channel, connect each unit to the previous unit with an additional shielded interface cable. It does not matter which SCSI connector on each autoloader you connect the interface cable to. Each SCSI ID comes predefined with each autoloader.

  • Page 26: Installing Optional Hardware

    Manager -> Tape Drive and/or Media Changer For more information on verifying the connection of SCSI devices, consult the operating system documentation. Installing Optional Hardware The FastStor 2 autoloader has the following optional hardware that you can install and use: • Rackmount Kit •...

  • Page 27: Operating The Autoloader

    Operating the Autoloader This topic discusses how to operate the following FastStor 2 autoloader components. Operator Panel The Operator Panel consists of four LEDs, four buttons, and an LCD screen. The Operator Panel provides everything you need to monitor autoloader status and to control all of its functions.

  • Page 28: Abnormal Display

    If the tape drive has a cartridge loaded, the top line displays Drive loaded. The cartridge currently loaded in the drive is indicated by an alternating black block and the slot number. This display can also indicate that the specified cartridge is being loaded, unloaded, imported, or exported. The autoloader status line indicates the current operation.

  • Page 29: Control Buttons

    Color Description Media Attention Amber Illuminated if the tape drive has detected a cartridge or tape fault. Recommended action is to export the cartridge from the autoloader. Doing so turns off the LED (see Exporting Cartridges). If a particular cartridge causes these symptoms repeatedly, that cartridge may be defective.

  • Page 30: Powering On The Autoloader

    Figure 5-3 Operator Panel Menu Structure Powering on the Autoloader To power-on the autoloader • Use the eraser end of a pencil or something similar to press the left side of the power switch. 6-00515-03 Rev A...

  • Page 31: Working With Data Cartridges

    The autoloader powers up. Working with Data Cartridges The following describes how to work with your data cartridges. For specific information about allowed autoloader data cartridges, see Specifications. Importing Cartridges This option commands the autoloader to import a cartridge into a specific empty slot on the carousel.

  • Page 32: Exporting Cartridges

    If you are using the Operator Panel to clean the drive, import the cleaning NOTE: cartridge only when the Operator Panel requests it. You may keep a cleaning cartridge in the autoloader if the backup software can manage the drive cleaning. 7.

  • Page 33: Unloading Cartridges

    Only slot numbers that contain cartridges are displayed. NOTE: While cartridges are loading, status messages appear on the LCD screen. When the operation is complete, the Drive Stopped message appears. 5. Repeat for all cartridges you want to load (up to 8 cartridges). Unloading Cartridges This option unloads the cartridge from the tape drive into its original slot.

  • Page 34: Maintaining Cartridges

    Figure 5-4 Write-Protect Switch on an LTO-1/LTO-2 Cartridge Figure 5-5 Write-Protect Switch on an Super DLTtape 1 Cartridge Maintaining Cartridges To ensure the longest possible life for all of your cartridges, follow these guidelines: • Post procedures that describe proper media handling. •...

  • Page 35: Cleaning The Tape Drive

    • The operating temperature range for LTO-1/LTO-2 cartridges is 10 to 35 degrees C. The storage temperature range is 16 to 32 degrees C in a dust-free environment in which relative humidity is always between 20% and 80% (non-condensing). For Super DLTtape 1 cartridges, refer to the cartridge reference card supplied with each cartridge for temperature and humidity ranges.

  • Page 36: Re-Inventory Of Cartridges

    If the cartridge is not a valid cleaning cartridge, the LCD screen CAUTION: will display the Invalid Tape message and the cartridge will be exported. 6. When tape drive cleaning is complete, the Clean Drive LED indicator turns off (if previously on) and the autoloader unloads and exports the cleaning cartridge.

  • Page 37: Managing The Autoloader

    Test) and the information retrieval tool (see Retrieving Information) to manage the FastStor 2. Resetting the Autoloader This option resets the autoloader robotics and the tape drive within the autoloader, forces a new cartridge inventory, and clears any current error condition.

  • Page 38: Viewing Or Changing The Autoloader Scsi Id

    If you changed the SCSI ID, you may also need to cycle power on the host NOTE: system and reconfigure your backup software before you can use the autoloader. Consult your hardware and software manuals for more information. Viewing or Changing the Autoloader SCSI ID Use the following procedure to view or to modify the autoloader SCSI ID.

  • Page 39: Autoloader Operating Modes

    Autoloader Operating Modes The autoloader has operational modes that affect how the autoloader loads tapes into the drive.The operating mode is set based on whether you have automation software controlling cartridges in the autoloader or if you are manually loading and unloading cartridges using the autoloader Operator Panel controls.

  • Page 40: Autoload Mode On/Off

    The Library Management Tool enables you to view your autoloader and drive VPD settings, download firmware to your autoloader and drive, and run diagnostic tests on your unit. The Library Management Tool is available at www.adic.com or through ATAC (see Contacting ATAC).

  • Page 41: Using A Firmware Upgrade Tape

    Using a Firmware Upgrade Tape This option performs a firmware code update to the drive using a firmware upgrade tape previously created using a separate procedure. This code update operation assumes that the upgrade tape is imported as part NOTE: of this procedure.

  • Page 42: Running A System Test

    Running a System Test Running a System Test verifies the basic operational soundness of the autoloader and tape drive. All regular backup or restore operations are suspended while a System Test is in progress. To run a System Test 1. From the Home Screen or main menu, press + or – until Diagnostics appears on the top line of the LCD screen.

  • Page 43: Viewing Firmware Levels

    3. Press + or – until the View Event Log message appears on the LCD screen. The LCD screen also displays the errors and events currently stored in the event log. 4. Press ENTER to access logged events. The most recent entry is number 0 and older entries are negative numbers. NOTE: 5.

  • Page 44: Displaying Firmware Version

    To view the product version 1. From the Home Screen or main menu, press + or – until Information appears on the top line of the LCD screen. 2. Press ENTER to access the available options. 3. Press + or – until the Product Rev message appears on the LCD screen. There are two elements of firmware information that are displayed in this NOTE: order: drive code version, autoloader version.

  • Page 45: Troubleshooting And Diagnostics

    Troubleshooting and Diagnostics This section contains information on troubleshooting and diagnosing your autoloader. Installation Issues Problems encountered during the installation of the autoloader are usually caused by improper SCSI bus configuration, application software configuration errors, or by an incorrectly configured operating system.

  • Page 46: Troubleshooting Matrix

    Support (see Getting Help). ADIC recommends LVD components. A single ended SCSI host NOTE: system bus adapter will work, but will severely degrade performance. Also, if there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance.
  • Page 47 Problem Solution Tape Movement Tape stuck in drive • Power cycle the autoloader, allow it to complete initialization, which in rare cases can take as long as 10 minutes, and then retry unloading the tape using the autoloader Operator Panel controls. •...
  • Page 48 Problem Solution Cannot write to or read from • Make sure that the cartridge is write enabled (move the tape write-protect switch to the enabled position). • Make sure that the cartridge has not been written using an incompatible format. •...
  • Page 49 Problem Solution Autoloader Performance The autoloader is not efficiently • Check the network bandwidth from the host system. If you backing up data are backing up data over a network, consider comparing to a local-only backup. • Make sure the autoloader and tape drive are on their own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up.
  • Page 50 Problem Solution Cleaning cartridge is • Make sure you are using an allowed cleaning cartridges incompatible (see Specifications). Expired cleaning cartridge • Verify the number of cleanings per cleaning tape for your media type (see Specifications). Bad/defective/contaminated • If the Media Attention LED is cleared and the drive has media been cleaned, and then immediately reappears each time a particular cartridge is reloaded, that cartridge should be...

  • Page 51: Removing Stuck Cartridges From Slots

    Problem Solution SCSI ID Changed drive SCSI ID, but the • Make sure that all SCSI devices on the same bus have host server system does not unique ID numbers. recognize the new ID • If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are available.
  • Page 52 5. Remove the top cover by lifting it from the back and easing it out from under the front panel display cover, and then lift the cartridge carrier, with each cartridge you want to remove, straight up from the autoloader. To remove the carrier directly in front of the mail slot, gently rotate the NOTE: carousel counterclockwise by moving the belt or carriers until the carrier is...

  • Page 53: Viewing Autoloader Error Codes

    There are unused loops on the belt. The proper belt loops have an extra NOTE: bump on the outside of the loop. 8. Ensure the carrier is properly installed on the belt by gently pressing on the top of the carrier and sliding it back and forth.
  • Page 54 Error Code Description Details Device status not If the robotics are busy, some commands cannot be suitable to execute this executed at the same time. This error indicates a command probable violation. This is not an error condition, but does result in busy being reported to the host system for the requested SCSI command.
  • Page 55 Error Code Description Details A0H to Codes within this range indicate low level axis errors. Belt axis error An error occurred during cartridge carrier movement (position not found). Slider axis error Transport slider unable to reach estimated position. Gripper position error Gripper unable to reach position.

  • Page 56: Getting Help

    Note any error messages displayed on your PC screen or file server. Write down the exact error message. • If at all possible, call while at your computer, with the FastStor 2 autoloader installed and turned on. • If running on a network, have all relevant information available (for example, type, version #, network hardware, etc.).

  • Page 57: Contacting Atac

    Technical Assistance Center personnel to resolve your problem in the most efficient manner possible. Contacting ATAC If problems cannot be solved with the aid of this document or if training is desired, contact the ADIC Technical Assistance Center (ATAC). In the USA: 800.827.3822...
  • Page 58 6-00515-03 Rev A...

  • Page 59: Specifications

    Physical Table 8-1 provides the physical requirements necessary to use and store the FastStor 2. Table 8-1 Physical Specifications Characteristic...
  • Page 60 Number of slots MCBF 250,000 cycles Interface LVD/SE Ultra-2 SCSI Table 8-3 provides the capacity specifications for the FastStor 2 with an Super DLTtape 1 drive. Table 8-3 Super DLTtape 1 Autoloader Specifications Characteristic Specification Drive type 1 Quantum Super DLTtape 1 drive...

  • Page 61: Environment

    0 to 13,716 m (0 to 45,000 ft) Vibration (3-500 Hz) Maximum acceleration to operating 0.6 g Tape Drive Table 8-6 provides the requirements necessary to operate a FastStor 2 configured with an LTO-1 tape drive. Table 8-6 LTO-1 Drive Specifications Description LTO-1...
  • Page 62 < 13 seconds MTBF 250,000 hours Interface type LVD/SE Ultra-2 wide SCSI-2 Table 8-7 provides the requirements necessary to operate a FastStor 2 configured with an Super DLTtape 1 tape drive. Table 8-7 Super DLTtape 1 Drive Specifications Description Super DLTtape 1...
  • Page 63 Description LTO-2 Loading time to BOT (for previously written < 19 seconds tape) Unloading time from BOT < 19 seconds MTBF 250,000 hours Interface type LVD Ultra-3 wide SCSI Media Do not degauss LTO cartridges! Ultrium LTO cartridges are pre- CAUTION: recorded with a magnetic servo signal at the factory.
  • Page 64 Characteristic Super DLTtape 1 Media Super DLTtape 1 format 160 GB (non-compressed) capacity 320 GB (2:1 typical compression) Basic description Advanced metal powder Tape length 558 meters (1,833.5 feet) Cartridge dimensions 10.56 x 10.53 x 2.54 cm (4.1 x 4.1 x 1.0 in) Shelf life 30 years minimum @ 20°...
  • Page 65 ........61 cleaning assistance ............ 8 cartridge ..........17 associated documents issues ..........47 FastStor 2 Quick Start Guide ....7 tape drive ..........35 ATAC cleaning issues .......... 49 contacting ..........57 Configuration menu autoload mode on/off ......... 40 changing autoloader SCSI IDs ....
  • Page 66 ..... 46 compatibility ......... 46 exporting cartridges ........32 device driver installation ....... 46 SCSI Cabling ........45 FastStor 2 SCSI ID ..........45 Quick Start Guide ........7 termination ........... 45 features installing optional hardware ......26 barcode ready ........
  • Page 67 operator panel physical ..........59 abnormal display ......... 28 tape drive ..........61 cancel button ........29 resetting the autoloader ......37 control buttons ........29 retrieving information ........42 enter button ......... 29 reverse cartridge protection ......17 home screen, drive empty ....27 running System Test ........
  • Page 68 maintaining ........... 34 media requirements ......63 re-inventory .......... 36 removing stuck ........51 unloading ..........33 working with ......... 31 write-protecting ........33 technical specifications ....... 59 temperature requirement ......61 troubleshooting and diagnostics matrix ........... 46 overview ..........45 troubleshooting issues autoloader performance .......

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