Start Map; Event Code Or Obvious Symptom; Visually Inspect Leds; Check For Problems On Attached Scsi Devices - ADIC Scalar 100 User Manual

Start MAP

Gather as much information as possible before performing a repair action. When gathering
information, you may need to connect the service terminal to the service port. See
"Appendix A: Connecting to the Service Port".
For the latest information on the SNC, see "Service and Support" at www.adic.com.

Event Code or Obvious Symptom

Either an Event Code has been reported by the ADIC Management Console or an error has
been observed by other means. If the event code or error symptoms are known, go to the
"Service Reference Table" on page 123 with that event code or symptom, and perform the
recommended action.

Visually Inspect LEDs

Observe front-panel SNC LED status indicators and check against the "Service Reference
Table" on page 123. For more information about expected LED behavior, see "LED
Indicators" on page 14.
If the Ready LED is flashing as expected but the SCSI, Ethernet and SAN Connection
LEDs are off, the SNC may have been left in diagnostic mode. The device drivers for
SCSI, Fibre Channel and Ethernet interfaces are disabled when in diagnostic mode. If the
command prompt on the service terminal is diagmode >, return the SNC to normal
mode by entering the normalBoot command on the service terminal (see "Boot Modes"
on page 247).

Check for Problems on Attached SCSI Devices

Check the following on the SCSI devices to determine whether they are the source of the
problem:
• LEDs
• Display panels
• Firmware levels
• Operability

Check FC Host Versions

For an updated list of supported SNC host platforms and Fibre Channel Host Bus
Adapters, see "Service and Support" at www.adic.com.
You'll need to determine the following:
Start MAP
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