Canon imageRUNNER ADVANCE 4551i Service Manual page 8

Scanner Unit (Paper Front)................................................................................................................ 330
Scanner Unit (Paper Back).................................................................................................................330
Copyboard Glass.............................................................................................................................. 331
6. Troubleshooting...........................................................................................332
Initial Check.....................................................................................................................................333
Initial check items list.........................................................................................................................333
Test Print......................................................................................................................................... 335
Overview.......................................................................................................................................... 335
How to use the test print.................................................................................................................... 337
Troubleshooting Items.....................................................................................................................340
Image Faults..................................................................................................................................... 340
Display of "Non-Canon Product" Message......................................................................................345
Forcible stop of paper feed..............................................................................................................346
Controller Self Diagnosis.................................................................................................................349
Preface.............................................................................................................................................349
Overview.......................................................................................................................................... 349
Basic Flowchart.................................................................................................................................350
Boot Method..................................................................................................................................... 351
Diagnosis Result............................................................................................................................... 352
Limitations........................................................................................................................................ 355
Debug Log ......................................................................................................................................356
Overview.......................................................................................................................................... 356
Saving to a USB device using download mode (Method 1)...................................................................361
Saving to a USB Device with Counter Key + Numeric Key (Methods 2 and 4)....................................... 363
Saving to a PC Using SST (Method 3)................................................................................................ 364
Saving to a USB Flash Drive Using Service Mode (Method 5).............................................................. 367
Service Mode Relating to Debug Logs................................................................................................ 367
Collecting the Log of Key Operations.................................................................................................. 370
Network Packet Capture.................................................................................................................... 371
7. Error/Jam/Alarm........................................................................................... 379
Overview......................................................................................................................................... 380
Location Code...................................................................................................................................380
Pickup Position Code.........................................................................................................................380
Pickup size....................................................................................................................................... 381
Points to Note When Clearing MN-CON..............................................................................................382
Points to Note When Clearing HDD.................................................................................................... 382
Error Code.......................................................................................................................................383
Error Code Details.............................................................................................................................383
Jam Code........................................................................................................................................ 509
Jam Type..........................................................................................................................................509
Jam screen display specification........................................................................................................ 509
Main Unit.......................................................................................................................................... 510
DADF-A1.......................................................................................................................................... 512
DADF-AV1........................................................................................................................................513
Inner Finisher-J1............................................................................................................................... 514
Staple Finisher-Y1/ Booklet Finisher-Y1..............................................................................................515
Buffer Pass Unit-N1...........................................................................................................................517
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