Canon imageRUNNER ADVANCE 4551i Service Manual page 473

614-FF01-00
Detection Description
Remedy
614-FF11-00
Detection Description
Remedy
615-0001-00
Detection Description
Remedy
674-0001-07
Detection Description
Remedy
Flash PCB error
Flash error (Unidentified) (Initialization failed at startup or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R1.00
- Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. Although
the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
5. After replacing the SATA Flash PCB, reinstall the system software using SST or a USB flash
drive.
6. Replace the Main Controller PCB.
Flash PCB error
Flash error (Unidentified) (File could not be written in the Flash PCB after startup or I/O error after
startup)
[Related parts] R1.00
- Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. Although
the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
5. After replacing the SATA Flash PCB, reinstall the system software using SST or a USB flash
drive.
6. Replace the Main Controller PCB.
Error in self-diagnosis of the encryption module
An error was detected in self-diagnosis of the encryption library.
[Remedy] Perform the following in the order while checking whether the error is cleared.
- Reinstall the necessary application software and restore the backup data once the error is
cleared.
1. After reinstalling the system software using SST or a USB memory, turn OFF and then ON the
main power.
2. Obtain the necessary backup data by referring to the backup data list.
3. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash
format) using a USB memory.
4. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
Fax Board communication error
An error was detected for the specified number of times in communication with the Fax Board.
[Related parts] R1.00
- Harness between the Fax Board and the Riser PCB
- Fax Board
- Riser PCB
- Main Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
460
7. Error/Jam/Alarm