Canon imageRUNNER ADVANCE 4551i Service Manual page 388

■ Disabling This Function
Disable this function when the required network packets have been obtained.
The procedure for disabling this function is indicated below.
1. Disable the following items.
[Settings/ Registration ] > [ Preference ] > [ Network ] > [ Store Network Packet Log]
The function is now disabled.
When this setting is disabled, all the service mode settings are initialized.
CAUTION:
Be sure to disable the network packet capture function once analysis of network failure is complete. It is required to disable
and transfer the license; however, the further step, LMS license transfer, is not required.
■ Network Packet Capture Data Collection by SST
● Overview
• Collect the network packet capture data that has been stored in the machine using SST.
• When using SST for collecting data, the setting of encryption function is disabled and files in clear text format/encrypted
format can be always collected.
• (Level2) Copier > Test > NET-CAP > ENCDATA
● Collecting Network Capture Data
1. Start the machine by download mode , and connect SST.
2. Select a model to connect, and click the [ Single ] and the [Start] buttons.
3. Click the [Upload Data] button.
A list of packet files stored in the device appears.
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6. Troubleshooting