Canon imageRUNNER ADVANCE 4551i Service Manual page 469

614-0511-00
Detection Description
Remedy
614-0601-00
Detection Description
Remedy
614-0611-00
Detection Description
Remedy
Flash PCB error
An error was detected in the general application-related area. (File could not be written in the Flash
PCB after startup or I/O error after startup)
[Related parts] R1.00
- Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] Only the data in the corresponding partitions is deleted.
5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] All the partitions that can be deleted are deleted.
6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software
using SST or a USB memory.
7. Check/replace the related parts.
Flash PCB error
An error was detected in the license-related area. (Initialization failed at startup or I/O error at
startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] R1.00
- Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
2. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
4. Replace the Main Controller PCB.
Flash PCB error
An error was detected in the license-related area. (File could not be written in the Flash PCB after
startup or I/O error after startup)
[Related parts] R1.00
- Flash PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
2. Enter safe mode using (2+8) startup, and execute Flash Format using SST or a USB flash drive.
3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
4. Replace the Main Controller PCB.
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7. Error/Jam/Alarm