Canon imageRunner Advance 4051 Basic Operation Manual
Canon imageRunner Advance 4051 Basic Operation Manual

Canon imageRunner Advance 4051 Basic Operation Manual

Canon imagerunner advance basic operation guide
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Basic Operation Guide

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After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRunner Advance 4051

  • Page 1: Basic Operation Guide

    Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference.
  • Page 2: Table Of Contents

    How To Use This Manual How To Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •...
  • Page 3 ■ Troubleshooting ■ Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •102 Reducing the Frequency of Paper Jams •...
  • Page 4 How To Use This Manual Refer to the following manuals included with your machine according to your needs. ● ■ Before■Using■This■Machine ■ Describes precautions for using the machine. Before Using This Machine ■ Includes the specifications of the machine. Read this guide first. Please read this guide before operating this product.
  • Page 5 ● ■ e-Manual ■ Describes all the functions of the machine. Also provided with a search function that is useful for finding and checking information. ■ Includes “Practical Workflows, ” which introduces flows of practical operations using functions of the machine. ●...
  • Page 6 How to Use This Manual (e-Manual) ● ■ Follow■the■procedure■below■to■install■the■e-Manual.■ ● Windows 1. Insert the e-Manual CD-ROM into your computer. 2. Select the language for the e-Manual. 3. Select [Install] or [Display manual]. If you select [Install], the e-Manual is saved in the [Documents] folder on your computer. If the shortcut icon is created on the Desktop or if the [index.
  • Page 7 This section includes the introduction of functions of the machine for each purpose. ■ [Top] ■ [Office■Locations] The top page of the e-Manual is displayed. Canon office locations are displayed. ■ [Contents] ■ [Trademarks] The entire contents of the e-Manual are displayed. The trademarks are displayed.
  • Page 8 MEMO...
  • Page 9 Before You Start Using This Machine What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Main Power and Control Panel Power .
  • Page 10: What This Machine Can

    The imageRUNNER ADVANCE 4051/4045/4035/4025 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the imageRUNNER ADVANCE 4051/4045/4035/4025 represents the ultimate in a digital multitasking machines.
  • Page 11 ● ● Send Documents (E-Mail/Fax/I-Fax/File Use Memory Media Server/Store in Mail Box) You can scan and store documents in the memory media connected to the USB port. You can also print stored files directly from the memory You can send scanned documents by e-mail or I-fax, as well as store media.
  • Page 12: Main Power And Control Panel Power

    Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock .
  • Page 13: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit, and the feeder. External■View When■the■Cassette■Feeding■Unit-AF1■is■attached Output Tray Feeder Prints and copies are output to this tray. Originals placed in the feeder are fed one sheet at a time to the platen glass for scanning.
  • Page 14: Internal View

    Parts and Their Functions Internal■View When■the■Cassette■Feeding■Unit-AF1■is■attached Upper Cover of the Fixing Unit Platen Glass Open this cover to clear a paper Use the platen glass when scanning books, jam in the xing unit. thick originals, thin originals, transparencies, etc. Waste Toner Container Waste toner accumulates here.
  • Page 15: Feeder (Dadf-Ag1)

    Feeder■(DADF-AG1) If■you■are■using■imageRUNNER■ADVANCE■4051/4045,■DADF-AG1■is■standard-equipped. Feeder Cover Open this cover to remove jammed originals. Slide Guides Adjust these guides to match the width of the original. Original Supply Tray Originals placed here are automatically fed sheet by sheet into the feeder. Place originals into this tray with the surface that you want to scan face up.
  • Page 16: Control Panel And Touch Panel Display

    Control Panel and Touch Panel Display This section provides you with the names and functions of all the parts of the control panel and touch panel display. ■ Main■Menu■key ■ Main■Power■Indicator Press to display the Main Menu screen. Lights when the main power is turned ON. Use each function by selecting it from the Main Menu screen.
  • Page 17 ● Use Quick Menu If functions that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing (Quick Menu). If you are using a login service, Quick Menu screen set for each user appears.
  • Page 18: Main Menu Screen Settings

    Main Menu Screen Settings You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine as an administrator. • The items displayed when is pressed may differ, depending on the function. •...
  • Page 19 ● Setting the Main Menu Wallpaper You can select the wallpaper for the Main Menu screen. → [Main Menu Wallpaper Settings]. 1. Press 2. Select the wallpaper. 3. Press [OK]. Example of Customized Screen ● Other Main Menu Settings You can set whether the shortcut buttons for modes such as changing the displayed language or changing the paper settings for copying/printing are displayed on the Main Menu screen.
  • Page 20: Changing Settings According To Your Needs

    Changing Settings According to Your Needs The Settings/Registration screen appears when you press (Settings/Registration) on the control panel. The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.
  • Page 21: Flow Of Basic Operations

    Flow of Basic Operations How to Make a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Things You Can Do with the Copy Functions .
  • Page 22: How To Make A Copy

    How to Make a Copy This section describes the flow of basic copy operations. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■platen■glass.■ Select■[Copy]■from■the■Main■Menu■screen. Press [Copy]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up. Copy Basic Features Screen is displayed.
  • Page 23 Setting■the■Number■of■Copies Start■Copying Enter■the■number■of■copies. After■specifying■the■settings,■press■ (Start). Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If the following screen appears, press (Start) to If you make a mistake when entering values, press scan the next original. After all of the originals are (Clear)→...
  • Page 24: Things You Can Do With The Copy Functions

    Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/3) screen. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 25 [Options]■1/3 [Original■Type] [Book■ 2■Pages] Image quality for scanning is adjusted according to the type You can copy facing pages in a book onto separate sheets of of original such as [Text], [Text/Photo], or [Photo]. paper. [Density] [2-Sided] Change the exposure. You can press to make the You can make one-sided copies from two-sided originals, or exposure darker or...
  • Page 26 Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/3 and 3/3) screen of the Copy function. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen. [Options]■2/3 [Secure■Watermark] [Print■Date]...
  • Page 27 How to Make a Copy [Options]■3/3 [Print■&■Check] [Superimpose■Image] This mode enables you to confirm scanned images page by This mode superimposes an image (image form) previously page before copying when you scan originals on the platen scanned, registers it in the memory of the machine, and then glass.
  • Page 28: Sending A Fax

    Sending a Fax This section describes the flow of basic fax operations. An optional product is required to use the Fax function. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■platen■glass. Select■[Fax]■from■the■Main■Menu■screen. Press [Fax]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up.
  • Page 29 Specify■the■destination. Start■Sending■the■Fax Enter■the■fax■number.■ After■specifying■the■settings,■press■ (Start). Press (Start). Enter the fax number using the numeric keys. If you want to enter two or more fax numbers, press [OK] → enter the next destination. If the following screen appears, press (Start) to scan the next original. After all of the originals are scanned, press [Start Sending].
  • Page 30: Things You Can Do With The Fax Functions

    Things You Can Do with the Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Fax Basic Features screen. An optional product is required to use the Fax function. Fax■Basic■Features■Screen [Details] Register■One-Touch■Button...
  • Page 31 Screen■for■Specifying■the■Fax■Destination [Pause] [PIN■Code] Press to insert a pause of several seconds in the fax number Press to enter the PIN (Personal Identification Number) code. that you are dialing. If you insert a pause, the letter <p> You can press this key only if [Option] is selected for PIN code appears between the numbers, and the letter <P>...
  • Page 32 Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Fax function.
  • Page 33 [Options]■2/2 [Delayed■Send] [Finished■Stamp] This mode enables you to store a send job in memory, and You can print a stamp (approximately 1/8” (3 mm) in diameter) have it sent at a later time. You can specify from the current on the front side of scanned and sent originals. time to 23:59.
  • Page 34: Sending Scanned Data (E-Mail/I-Fax/File Servers)

    Sending Scanned Data (E-Mail/I-Fax/File Servers) This section describes the flow of basic scan and send operations. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■platen■glass. Select■[Scan■and■Send]■from■the■Main■Menu■screen. Press [Scan and Send]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up. Scan and Send Basic Features screen is displayed.
  • Page 35 Specify■the■Destination Start■Sending Press■[Address■Book]■→■select■destination■→■press■[OK]. After■specifying■the■settings,■press■ (Start). Press [Address Book]. Press (Start). If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations → press If the following screen appears, press (Start) [OK].
  • Page 36: Things You Can Do With The Scan And Send Functions

    Things You Can Do with the Scan and Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Scan and Send Basic Features screen. Scan■and■Send■Basic■Features■Screen [Address■Book] [Send■to■Myself] Press to select a destination from the Address Book.
  • Page 37 Scan■and■Send■Basic■Features■Screen■(Destination■Set) [Previous■Settings] File■Format You can recall the three most recent destinations or send If you are sending to an e-mail address or file server, you can settings. You can send using the recalled destination or specify the file format. You can select from PDF, XPS, JPEG, or settings.
  • Page 38 Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Scan and Send function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 39 Useful Send Functions (Last Page) [Options]■2/2 [Delayed■Send] [E-Mail■Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. You can specify from the current [Reply-to] time to 23:59.
  • Page 40: Storing Scanned Data

    Storing Scanned Data This section describes the flow of basic Scan and Store operations. It also describes an example of how to store scanned data in a mail box. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■platen■glass. Select■[Scan■and■Store]■from■the■Main■Menu■screen. Press [Scan and Store]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up.
  • Page 41 Select■Storage Start■Scanning After■specifying■the■settings,■press■ (Start). Specify■the■mail■box■that■you■want■to■store■the■file■in. Select the desired mail box. Press (Start). You may need to enter a PIN when specifying the mail box. If the following screen appears, press (Start) Press [Scan]. to scan the next original. After all of the originals are scanned, press [Start Storing].
  • Page 42: Things You Can Do With The Scan And Store Functions

    Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the storage location, the screen below appears.
  • Page 43 [Options] [Book■ ■2■Pages] [Sharpness] You can scan facing pages such as in a book one sheet at a This mode enables you to adjust image quality for copying. time. You can use this mode when you want to soften and sharpen text, lines, or the outline of the image.
  • Page 44: Printing Stored Data

    Printing Stored Data This section describes the flow of basic Access Stored Files operations. The procedure for printing files stored in a mail box is used here as an example. Selecting■Function Select■Storage Select■[Access■Stored■Files]■from■the■Main■Menu■screen. Specify■the■storage■location■for■the■file. Press [Access Stored Files]. Select [Mail Box] from the Storage Selection screen. Select the desired mail box.
  • Page 45 Select■File Start■Printing Select■the■file■that■you■want■to■print■→■press■[Print]. After■specifying■the■settings,■press■[Start■Printing]. Select the file to print. Press [Start Printing]. You can set various print settings on the screen Press [Print]. displayed when [Change Print Settings] is pressed. For more information, see from p. 49 to p. 51 in this manual.
  • Page 46: Sending Stored Data

    Sending Stored Data This section describes the flow of basic Access Stored Files operations. The procedure for sending a file stored in a mail box is used here as an example. Selecting■Function Select■Storage Select■[Access■Stored■Files]■from■the■Main■Menu■screen. Select■[Mail■Box]. Press [Access Stored Files]. Select [Mail Box] from the Storage Selection screen. Select the desired mail box.
  • Page 47 Select■File Start■Sending Select■the■file■that■you■want■to■send■→■press■[Send]. Specify■the■destination■→■press■[Start■Sending]. Select the file to send. Press [Address Book]. → Select the destinations press [OK]. Press [Send]. Press [Start Sending]. You can set various send functions. For more information, see p. 52 to p. 53 in this manual.
  • Page 48: Things You Can Do With The Access Stored Files Functions (File Operation)

    Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored files, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit files stored in a mail box. Select the file that you want to edit from the list of stored files, press [Edit File], and the following screen is displayed.
  • Page 49: Things You Can Do With The Access Stored Files Functions (Print)

    Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored files. If you select the file that you want to print from the list of stored files and press [Print], the following screen is displayed. To print a PDF file, optional products are required.
  • Page 50 Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions in [Options] on the Print Settings screen of Access Stored Files. [Options]■(Mail■Box) [Add■Cover] [Copy■Set■Numbering] You can add covers. This mode enables you to print copy set numbers. You can specify the size, position, or direction of the copy set number.
  • Page 51 [Options]■ (Advanced■Box,■the■Advanced■Box■of■Another■Machine■on■the■Same■Network,■■ Memory■Media) [Resolution] [Booklet] If the resolution is high, you can print fine text and images This mode enables you to print documents in such a way that clearly. the prints are made into a booklet. [Halftones] [N■on■1] You can select the adjustment methods to use when printing You can scan a file with multiple pages and reduce the size of with halftones.
  • Page 52: Things You Can Do With The Access Stored Files Functions (Send)

    Things You Can Do with the Access Stored Files Functions (Send) This section describes things you can do when sending a file stored in a mail box, and the modes available on the [Options] screen. Select the file that you want to send from the list of stored files, press [Send], and the following screen is displayed. An optional product is required to use the Fax function.
  • Page 53 [Options] [Delayed■Send] [E-Mail■Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. You can specify from the current [Reply-to] time to 23:59. You can specify a reply-to address when sending an e-mail or [Job■Done■Notice] I-fax.
  • Page 54: Operating The Machine From A Computer (Remote

    Operating the Machine from a Computer (Remote UI) The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine’s functions by using your computer’s Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.
  • Page 55 Remote UI (Last Page) Accessing■the■Remote■UI■from■a■Web■ Checking■the■Job■Status■and■Specifying■ Browser. the■Settings Access■the■Remote■UI■from■a■Web■browser. Check■the■job■status■and■specify■the■settings. Enter the IP address of the machine in the address bar of the Web browser. To■check■the■job■status: Click [Status Monitor/Cancel]. Press [ENTER] on the keyboard. To■specify■the■settings: Click [Settings/Registration]. To login as the administrator, enter the System Manager ID and System PIN →...
  • Page 56: Printing From A Computer

    Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the flow of basic operations to print data from your computer. Display■Print■Settings■Screen Display■Properties■Screen■of■Printer■...
  • Page 57 * A printer driver is software required for printing from application software. Specify■Print■Settings Start■Printing Specify■the■print■settings. After■specifying■the■settings,■click■[OK]. Specify the desired settings → click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
  • Page 58 MEMO...
  • Page 59: Routine Maintenance

    Routine Maintenance Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Loading Paper into a Paper Drawer •...
  • Page 60: Loading Paper

    Loading Paper This section describes how to load paper. Loading Paper into a Paper Drawer If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper drawers.
  • Page 61 1.■ Press■the■open■button■on■ the■paper■drawer■in■which■ you■want■to■load■paper. 2.■ Grip■the■handle,■and■pull■ out■the■paper■drawer■until■it■ stops. Prepare the paper to load . Open■the■packaging■for■the■ paper,■and■remove■the■paper■ stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper stack into the paper drawer . 1.■ Make■sure■that■the■paper■ 1, 2 size■setting■of■the■paper■ drawer■matches■the■size■ of■the■paper■to■load■in■the■ paper■drawer. 2.■ Load■the■paper■stack■against■...
  • Page 62 • Paper which is curled must be straightened out before loading it into the paper deck unit. • You will not be able to make copies or print if you load paper that exceeds the loading limit mark ( ), or if the paper drawer is not completely pushed into the machine. • Make sure that the height of the paper stack does not exceed the loading limit mark ( • Always check that the paper drawers are in place. • When loading paper into the paper drawer for the first time, set the paper size dial to match the paper size being loaded. (See Adjusting a Paper Drawer to Hold a Different Paper Size: p. 63) • The number of sheets that can be loaded in the paper drawers is 550 sheets (21 lb bond (80 g/m • If there are instructions on the paper package about which side of the paper to load, follow those instructions. • When the paper is loaded into the paper drawer, the side facing up is the one printed on. • If problems, such as poor print quality or paper jams occur, try turning the paper stack over and reloading it. • For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see e-Manual > Copy. • Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • If paper runs out and printing is stopped, load a new paper stack. Printing restarts after the new paper stack is loaded.
  • Page 63: Adjusting A Paper Drawer To Hold A Different Paper Size

    Adjusting a Paper Drawer to Hold a Different Paper Size If you want to load a different size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper . Only the paper drawers can be adjusted to hold different paper sizes.
  • Page 64 Load the appropriate size paper into the paper drawer . 1.■ Make■sure■that■the■paper■ 1, 2 size■setting■of■the■paper■ drawer■matches■the■size■ of■the■paper■to■load■in■the■ paper■drawer. 2.■ Load■the■paper■stack■against■ the■right■wall■of■the■paper■ drawer. Change the paper drawer’s paper size plate to match the new paper size . 1.■ Open■the■inside■cover■of■the■ paper■drawer,■and■lift■up■the■ plate. 2.■...
  • Page 65: Loading Transparencies

    Loading Transparencies You can load transparencies only in the multi-purpose tray. Transparencies have a front and back side. Load transparencies correctly to achieve sharp printing results. The side facing down is the one printed on. • You can load only LTR size transparencies. • When loading transparencies, make sure to hold only the edges of the sheets and avoid touching the print surface. • Do not load transparencies while the machine is printing. Doing so may cause a paper jam. • Use only transparencies intended for use with this machine. If you use other transparencies, you may cause damage to the machine.
  • Page 66 Open the paper deck unit . 1.■ Press■the■open■button. 2.■ Open■the■paper■deck■unit. The■inside■lifter■automatically■ descends■to■the■paper■loading■ position. If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may be unable to open the paper deck unit. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the paper deck unit. Prepare the paper to load . Open■the■packaging■for■the■ paper,■and■remove■the■paper■ stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
  • Page 67 Load the paper stack into the paper deck unit . 1.■ Load■the■paper■stack■against■ the■back■left■guide■of■the■ paper■deck■unit. 2.■ Close■the■paper■deck■unit. When■the■paper■deck■unit■ is■closed,■the■inside■lifter■ automatically■ascends,■and■the■ machine■becomes■ready■for■ printing. When closing the paper deck unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 68: Loading Envelopes Using The Envelope Feeder Attachment-D1 (Optional)

    • Do not load the following types of envelopes inside the envelope cassette. Doing so may cause paper jams, dirty prints, or make the inside of the machine dirty. - Curled, creased, or folded envelopes - Very thick or thin envelopes - Damp or wet envelopes - Torn envelopes - Irregularly shaped envelopes - Envelopes with clasps or windows - Envelopes that have already been sealed - Envelopes with holes or perforations - Envelopes with specially coated surfaces - Envelopes made of surface treated colored paper - Envelopes that are self-sticking, which use ink, glue, or other substances that can melt, burn, vaporize, or emit smells under the heat of a fixing unit (approximately 418°F). Depending on the materials used for the seal, the glue may melt under the fixing unit’s heat, sealing the envelopes. • When the envelope cassette is attached and envelope is selected for the paper type, the envelope is ejected to the tray under the scanner unit. • If you are printing on envelopes, empty the output tray when up to 10 printed envelopes accumulate in the tray. • Envelopes should be stored in a place away from high-temperatures and humidity. • If there is a temperature difference between the location where the envelopes are stored and the location where the envelopes are being printed, leave the envelopes in the printing location at room temperature before you use them. • Correctly match the paper size dial, size switch, and [Register Envelope Drawer] in [Preferences] (Settings/Registration) with the size of the envelopes being loaded. Failure to do so may cause paper jams, dirty prints, or make the inside of the machine dirty. • If you want to adjust the width guides to load ISO-B5 or ISO-C5 envelopes, contact your local authorized Canon dealer. • For more information on envelope types that can be loaded in the envelope feeder attachment, see e-Manual > Basic Operations. • Sizes of the envelopes are as follows: - No. 10(COM10): 4 1/8” × 9 1/2” (104.7 mm × 241.3 mm) - Monarch: 3 7/8” × 7 1/2” (98.4 mm × 190.5 mm) - DL: 4 3/8” × 8 5/8” (110 mm × 220 mm) - ISO-B5: 7” × 9 7/8” (176 mm × 250 mm) - ISO-C5: 6 3/8” × 9” (162 mm × 229 mm)
  • Page 69: Preparing The Envelopes

    Preparing the Envelopes This section explains how to prepare the envelopes before loading them into the paper drawer. Using curled, creased, or folded envelopes may cause paper jams. Load envelopes after following the procedure below. Neatly align the envelopes . 1.■ Place■the■envelopes■on■a■ clean,■level■surface,■and■ press■all■the■way■around■the■ envelopes■by■hand,■in■the■ direction■of■the■arrows,■to■ remove■any■curls. Repeat■this■step■five■times■for■ each■set■of■five■envelopes. Hold down the four corners of the envelopes firmly, so that they and the sealed or glued portion stay flat .
  • Page 70: Loading Envelopes

    Loading Envelopes This section explains how to load envelopes into Paper Drawer 2. Open the drawer . 1.■ Press■and■release■the■button■ on■Paper■Drawer■2. 2.■ Grip■the■handle,■and■pull■ out■the■paper■drawer■until■it■ stops. Load the envelopes into the drawer . 1.■ Load■10■envelopes■at■a■time■ with■the■side■you■want■to■ print■on■facing■up.■While■ loading■the■envelopes,■press■ down■on■the■left■side■of■the■ receptacle■to■lock■them■into■ place. 2.■ Align■the■leading■edges■of■ the■envelopes,■and■make■...
  • Page 71: Loading The Envelope After Specifying The Size

    Gently push the paper drawer back into the machine until it clicks into place in the closed position . When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.
  • Page 72 Remove the drawer and envelopes . 1.■ Pull■and■lift■the■paper■ drawer■out■of■the■machine■ by■holding■its■left■and■right■ sides■with■both■hands. 2.■ Remove■the■envelopes■that■ are■loaded■in■the■paper■ drawer■(several■envelopes■at■ a■time). Slide the left guide to align it with the mark for the desired envelope size . Left Guide Adjust the front guide . 1.■ Loosen■the■two■screws■fixing■ the■front■width■guide■of■the■...
  • Page 73 Load the envelopes . 1.■ Load■10■envelopes■at■a■time■ with■the■side■you■want■to■ print■on■facing■up.■While■ loading■the■envelopes,■press■ down■on■the■left■side■of■the■ receptacle■to■lock■them■into■ place. 2.■ Align■the■leading■edges■of■ the■envelopes,■and■make■ sure■that■they■are■held■in■ place■under■the■claws. Load the envelopes as shown below . Front • Envelopes which have been rolled or curled must be straightened out prior to use. • Make sure that the height of the envelope stack does not exceed the height limit mark ( • The maximum height (quantity) of envelopes that can be loaded into the cassette is approximately 1 1/4” (30 mm). • The maximum height (quantity) of envelopes varies, depending on the envelope type and user operating conditions, but as a reference, 1 1/4” (30 mm) is approximately 50 envelopes. For details on how to change the registered envelope information for the drawer, see e-Manual > Settings/ Registration.
  • Page 74 Insert the drawer . 1.■ Gently■push■the■paper■drawer■back■into■the■machine■until■it■clicks■into■place■in■the■closed■ position. 2.■ Check■the■paper■size■dial,■and■then■register■the■envelope■size■in■Settings/Registration. For details on how to register envelope sizes, see e-Manual > Settings/Registration. When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.
  • Page 75: Replacing The Stamp Cartridge (Feeder)

    Replacing the Stamp Cartridge (Feeder) Originals sent via the feeder can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp mark is faint or no longer visible. When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing .
  • Page 76 Close the covers . 1.■ Close■the■inner■cover. 2.■ Close■the■feeder■cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 77: Replacing The Staple Cartridge (For Optional Products)

    (For Optional Products) This section describes how to replace the staple case and staple cartridge in the stapler unit and saddle stitcher unit. • The Staple Finisher-G1, Booklet Finisher-G1, and Inner Finisher-D1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine. Replacing the Staple Cartridge in the Stapler Unit (Staple Finisher-G1/Booklet Finisher-G1) When the Staple Finisher-G1 or Booklet Finisher-G1 is almost out of staples and the staple cartridge in the stapler unit must be replaced, a screen prompting you to replace the staple cartridge appears on the touch panel display.
  • Page 78 Pull out the empty staple cartridge from the staple case . 1.■ Press■the■areas■indicated■by■ PUSH■on■both■sides■of■the■ staple■case. 2.■ Once■you■have■released■the■ spring-loaded■case,■pull■out■ the■staple■cartridge. Insert a new staple cartridge into the staple case . 1.■ Insert■a■new■staple■cartridge. 2.■ Press■the■spring-loaded■ case■down■until■it■clicks■into■ place. 3.■ Remove■the■seal■holding■the■ staples■together,■by■pulling■ it■straight■out. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case.
  • Page 79: Replacing The Staple Case In The Saddle Stitcher Unit (Booklet Finisher-G1)

    Follow the procedure described below to replace the staple case. If necessary, remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit. • This procedure is necessary only if the Booklet Finisher-G1 is attached (the Booklet Finisher-G1 is an optional product). • We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out. • Use only staple cases intended for use with this machine. • Remove the black part on the end before inserting the staple case. Open the front cover of the finisher .
  • Page 80 Pull out the saddle stitcher unit, and then push the stapler unit up . Stapler Unit of the Saddle Stitcher Unit 1.■ Grip■the■handle■of■the■ saddle■stitcher■unit,■and■pull■ out■until■it■stops. 2.■ Pull■the■stapler■unit■of■the■ saddle■stitcher■unit■towards■ you,■and■then■push■it■up. Saddle Stitcher Unit Insert the new staple case . 1.■ Pull■out■the■empty■staple■ case,■holding■it■by■its■left■...
  • Page 81: Replacing The Staple Cartridge (Inner Finisher-D1)

    Close the front cover of the finisher . When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury . When you have replaced the staple case, be sure to manually reposition the staples in the saddle stitcher unit. (See e-Manual > Settings/Registration.) Replacing the Staple Cartridge (Inner Finisher-D1) This section describes the procedure for replacing the staple cartridge in the Inner Finisher-D1.
  • Page 82 Insert a new staple cartridge into the staple case . 1.■ Insert■a■new■staple■cartridge. 2.■ Press■the■spring-loaded■ case■down■until■it■clicks■into■ place. 3.■ Remove■the■seal■holding■the■ staples■together,■by■pulling■ it■straight■out. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case. • Only one staple cartridge can be inserted at a time. • Make sure that you pull the seal straight out. If you pull it out at an angle, it may tear. Attach the staple case . 1.■ Gently■push■the■staple■case■ back■into■the■finisher■and■ push■down■firmly■until■it■is■ securely■in■place. 2.■ Close■the■front■cover■of■the■ finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 83: Removing Punch Waste (For Optional Products)

    Removing Punch Waste (For Optional Products) This section describes how to remove punch waste from the puncher. When the punch waste tray of the Puncher becomes full, a screen prompting you to remove the punch waste appears on the touch panel display. Follow the procedure described below to remove the punch waste. The External 2/3 Hole Puncher-B2 and Inner 2/3 Hole Puncher-A1 are optional products.
  • Page 84: Inner 2/3 Hole Puncher-A1

    Return the punch waste tray to its original position . 1.■ Push■the■punch■waste■ tray■back■into■its■original■ position. 2.■ Close■the■front■cover■of■the■ punch■waste■tray. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury . If the punch waste tray is not securely in place, you cannot make prints in the Hole Punch mode. Inner 2/3 Hole Puncher-A1 The Inner 2/3 Hole Puncher-A1 is available only if the Inner Finisher-D1 is attached.
  • Page 85 Discard the punch waste . Make sure that the punch waste tray is completely emptied. Return the punch waste tray to its original position . 1.■ Push■the■punch■waste■ tray■back■into■its■original■ position. 2.■ Close■the■front■cover■of■the■ inner■finisher. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 86: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the message <Replace the toner cartridge.> appears on the touch panel display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed.
  • Page 87 Remove the toner cartridge . 1.■ Open■the■toner■replacement■ cover. 2.■ Pull■out■the■toner■cartridge. Pull■the■toner■cartridge■out■ halfway,■and■then■remove■it■ completely■while■supporting■it■ and■keeping■it■straight■with■your■ other■hand■from■underneath. Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire . Never touch the tip of the toner cartridge or subject it to shock by hitting it. Doing so may cause the toner cartridge to leak.
  • Page 88 Prepare the new toner cartridge . 1.■ Open■the■package■of■the■ toner■cartridge,■and■remove■ the■toner■cartridge. 2.■ Remove■the■protective■cap■of■ the■new■toner■cartridge. Twist■the■protective■cap■of■ the■new■toner■cartridge■in■ the■direction■of■the■arrow■ (counterclockwise)■to■remove■it. Insert the new toner cartridge . 1.■ Push■the■new■toner■cartridge■ in■the■direction■indicated■by■ the■arrow■on■the■cartridge. 2.■ Push■the■new■toner■cartridge■ in■until■it■stops. Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand. Firmly push the toner cartridge in until it stops. Otherwise, the toner cartridge will be pushed back out, and the toner replacement cover will not close.
  • Page 89 Close the toner replacement cover . When closing the toner replacement cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 90: Replacing The Waste Toner Container

    Do not burn or throw used waste toner containers into open flames . Also, do not store waste toner containers in places exposed to open flames, as this may cause the toner to ignite, resulting in burns or a fire . • Your local authorized Canon dealer will dispose of used waste toner containers. Use the provided cover to cover up the opening of the used waste toner container. • Used toner cannot be reused. Do not mix new and used toner together.
  • Page 91 Remove the waste toner container . Cover up the opening of the used waste toner container . 1.■ Remove■the■cover■from■the■ used■waste■toner■container. 2.■ Use■the■provided■cover■to■ cover■up■the■opening■of■the■ used■waste■toner■container. Remove the protective cap of the new waste toner container . 1.■ Remove■the■cover■from■the■ opening■of■the■used■waste■ toner■container. 2.■ Attach■the■cover■to■the■waste■ toner■container.
  • Page 92 Insert the new waste toner container in the bottom left area . Close the front cover of the machine . 1.■ Turn■the■lever■to■the■left. 2.■ Close■the■front■cover■of■the■ machine. When closing the front cover of the machine, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 93: Routine Cleaning

    Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. ● ■ Platen■glass ● ■ Underside■of■the■Feeder/Platen■Cover ● ■ Feeder’s■rollers • When cleaning the machine, first turn OFF the main power switch, and disconnect the power cord . Failure to observe these steps may result in a fire or electrical shock .
  • Page 94: Manual Feeder Cleaning

    Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder’s rollers. Clean the rollers of the feeder with a cloth dampened with water, and wipe them with a soft, dry cloth. Spin the rollers while cleaning them.
  • Page 95 Clean the transparent plastic area on top of the inner cover . 1.■ Clean■the■plastic■area. 2.■ Close■the■inner■cover,■and■ then■close■the■feeder■cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury . Clean the feeder scanning area . 1.■...
  • Page 96 Clean the resin roller and the surrounding area . 1.■ Turn■the■resin■roller■while■ turning■the■feed■dial. 2.■ Clean■the■area■while■turning■ the■resin■roller. 3.■ Close■the■feeder. When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 97: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. Press (Settings/Registration) . Press [Adjustment/Maintenance] → [Maintenance] → [Clean Feeder] . Place 10 sheets of blank paper into the feeder →...
  • Page 98: Consumables

    Consumables The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ● ■ Recommended■Paper In addition to plain paper (11”...
  • Page 99 ● ■ Genuine■Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
  • Page 100 MEMO...
  • Page 101: Troubleshooting

    Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 102: Clearing Paper Jams

    • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper . If you cannot remove the paper, contact your local authorized Canon dealer . • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing .
  • Page 103: Locations Of Paper Jams

    Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Paper Drawer (p. 109) Main Unit (p. 104) Cassette Feeding Unit-AF1 Paper Deck Unit-B2 (Optional) (Optional) (p. 110) (p.
  • Page 104: Main Unit

    Inner 2Way Tray-H1 (Optional) (p. 129) Feeder (p. 115) When the Inner 2/3 Hole Puncher-A1 Is Attached (p. 126) When the Inner 2/3 Hole Puncher-A1 Is Not Attached (p. 125) Main Unit Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 105 Remove any jammed paper from the output unit . 1.■ Pull■out■the■output■unit. 2.■ Press■down■and■hold■the■inner■ guide,■and■remove■any■jammed■ paper. 3.■ Close■the■output■unit. If the Inner Finisher-D1 and Inner 2/3 Hole Puncher-A1, or Staple Finisher-G1/Booklet Finisher-G1 and Buffer Pass Unit-H1 are attached, remove any jammed paper following the procedure below. 1.■ Pull■out■the■output■unit. 2.■ Remove■any■jammed■paper. 3.■ Close■the■output■unit. Remove any jammed paper from the upper part of the fixing unit . 1.■ Open■the■upper■cover■of■the■fixing■ unit.
  • Page 106 Remove any jammed paper from the lower part of the fixing unit and the area near the registroller . 1.■ Remove■any■jammed■paper■from■the■ lower■part■of■the■fixing■unit. 2.■ Remove■any■jammed■paper■from■the■ area■near■the■registroller. The fixing unit and its surroundings inside the machine may become hot during use . When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns .
  • Page 107 Remove any jammed paper protruding from the second output tray or reversing unit . 1.■ Remove■any■jammed■paper■from■the■ second■output■tray. 2.■ Remove■any■jammed■paper■from■the■ reversing■unit. Remove any jammed paper from behind the right cover of the machine . 1.■ Remove■any■jammed■paper■from■the■ upper■part■behind■the■right■cover■of■ the■machine. 2.■ Remove■any■jammed■paper■from■the■ central■part■behind■the■right■cover■ of■the■machine.
  • Page 108 Open the paper drawer’s upper right cover and lower right cover, and check whether there is any jammed paper inside . 1.■ Open■the■paper■drawer’s■upper■right■ cover. 2.■ Open■the■paper■drawer’s■lower■right■ cover. Remove■any■paper■jammed,■and■close■ the■covers. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 109: Paper Sources

    Paper Sources Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Cassette Feeding Unit-AF1 and Paper Deck Unit-B2 are optional products. • If paper is loaded in the multi-purpose tray, remove the loaded paper. Paper Drawer If the Paper Deck Unit-B2 is attached, move the paper deck unit away from the main unit before proceeding with this procedure. Remove any paper jammed in the paper drawer’s upper right cover .
  • Page 110 Gently push the paper drawer back into the machine until it clicks into place in the closed position . When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . If the Paper Deck Unit-B2 was moved away from the main unit, reconnect it to the main unit.
  • Page 111 Remove any paper jammed in the paper drawer’s upper right cover and lower right cover . 1.■ Remove■any■paper■jammed■ in■the■paper■drawer’s■upper■ right■cover. 2.■ Remove■any■paper■jammed■ in■the■paper■drawer’s■lower■ right■cover. Close the covers . 1.■ Close■the■paper■drawer’s■ upper■right■cover. 2.■ Close■the■paper■drawer’s■ lower■right■cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 112 Gently push the paper drawer back into the machine until it clicks into place in the closed position . When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . If the Paper Deck Unit-B2 was moved away from the main unit, reconnect it to the main unit.
  • Page 113 Remove any paper jammed in the side of the paper deck unit . 1.■ Hold■down■the■green■lever■ on■the■side■of■the■paper■ deck■unit. 2.■ Remove■any■jammed■paper,■ while■holding■down■the■ green■lever. Paper■can■also■be■jammed■in■ the■feeding■slot■on■the■side■ of■the■main■unit.■Remove■ any■jammed■paper■from■the■ feeding■slot. Reconnect the paper deck unit to the main unit . If■the■paper■jam■message■is■no■longer■displayed■when■you■reconnect■the■paper■deck■unit,■proceed■ to■step■7. When connecting the paper deck unit to main unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 114 Open the paper deck unit . 1.■ Press■the■open■button. 2.■ Open■the■paper■deck■unit. The■inside■lifter■automatically■ descends■to■the■paper■loading■ position. If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may be unable to open the paper deck unit. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the paper deck unit. Remove any jammed paper . Look■carefully,■as■jammed■ paper■may■be■difficult■to■see. Close the paper deck unit . When closing the paper deck unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 115: Feeder

    Feeder Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The feeder is standard-equipped for the imageRUNNER ADVANCE 4051/4045. Remove any paper jammed in the feeder cover . 1.■...
  • Page 116 Close the feeder cover . 1.■ Close■the■inner■cover. 2.■ Close■the■feeder■cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury . Remove any paper jammed in the feeder . 1.■ Open■the■feeder. 2.■ Remove■any■jammed■paper. 3.■...
  • Page 117: Staple Finisher-G1/Booklet Finisher-G1 (Optional)

    Staple Finisher-G1/Booklet Finisher-G1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Staple Finisher-G1, Booklet Finisher-G1, and Buffer Pass Unit-H1 are optional products. Inside the Top Cover Remove any jammed paper protruding from the output part . 1.■...
  • Page 118 Follow the instructions on the screen . The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Buffer Pass Unit-H1 Remove any jammed paper from the buffer pass unit . 1.■ Open■the■buffer■pass■unit. 2.■ Remove■any■jammed■paper. 3.■ Close■the■buffer■pass■unit. When closing the buffer pass unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 119 External 2/3 Hole Puncher-B2 Open the front cover of the puncher waste tray . Align the pointed notch on the knob within the shaded region ( ) . Remove any jammed paper from the top cover of the puncher . 1.■...
  • Page 120 Open the top cover of the finisher, and remove any jammed paper . Booklet Finisher-G1 Staple Finisher-G1 1.■ Open■the■top■cover■of■the■finisher. 2.■ Remove■any■jammed■paper. 3.■ Close■the■top■cover■of■the■finisher. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 121: Inside The Front Cover

    Booklet Finisher-G1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Booklet Finisher-G1 is an optional product. Inside the Front Cover Open the front cover of the finisher . Remove any jammed paper from the upper delivery guide .
  • Page 122 Remove any jammed paper from the lower delivery guide . 1.■ Tilt■the■delivery■guide■to■the■ right. 2.■ Remove■any■jammed■paper. 3.■ Return■the■delivery■guide■to■ its■original■position. Lower Delivery Guide When returning the delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury . Close the front cover of the finisher .
  • Page 123 Saddle Stitcher Unit Open the front cover of the finisher . Turn the knob on the right in the direction of the arrow (counterclockwise) until it stops . While pushing in the knob on the left, turn it in the direction of the arrow (clockwise) .
  • Page 124 Remove any jammed paper protruding from the output part . Remove any jammed paper from the lower delivery guide . 1.■ Tilt■the■delivery■guide■to■the■ right. 2.■ Remove■any■jammed■paper. 3.■ Return■the■delivery■guide■to■ its■original■position. Lower Delivery Guide When returning the delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 125: Inner Finisher-D1 (Optional)

    Inner Finisher-D1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Inner Finisher-D1 and Inner 2/3 Hole Puncher-A1 are optional products. When the Inner 2/3 Hole Puncher-A1 Is Not Attached If there is paper in the output tray, remove the output paper before proceeding with this procedure.
  • Page 126 Open and close the front cover of the finisher . 1.■ Open■the■front■cover. 2.■ Close■the■front■cover. When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury . Follow the instructions on the screen . The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
  • Page 127 Open the front cover of the finisher . Remove any jammed paper protruding from the output tray . Remove any paper jammed inside the inner finisher . 1.■ Grip■the■lever,■and■pull■the■ finisher■away■from■the■main■ unit. 2.■ Press■down■and■hold■the■ inner■guide,■and■remove■any■ jammed■paper. 3.■ Return■the■finisher■to■its■ original■position. When returning the finisher to its original position, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 128 Close the front cover of the finisher . When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury . Follow the instructions on the screen . The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
  • Page 129: Inner 2Way Tray-H1 (Optional)

    Clearing Paper Jams (Last Page) Inner 2Way Tray-H1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Inner 2Way Tray-H1 is an optional product. Follow the instructions in “Main Unit”...
  • Page 130: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ●...
  • Page 131: Clearing Staple Jams (For Optional Products)

    Clearing Staple Jams (For Optional Products) If a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared.
  • Page 132: Staple Finisher-G1/Booklet Finisher-G1

    Staple Finisher-G1/Booklet Finisher-G1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Staple Finisher-G1 and Booklet Finisher-G1 are optional products. Open the front cover of the finisher . Staple Finisher-G1 Booklet Finisher-G1 Pull out the staple case, holding it by the green tab .
  • Page 133: Saddle Stitcher Unit Of The Booklet Finisher-G1

    Gently push the staple case back into the finisher and push down firmly until it is securely in place . Close the front cover of the finisher . When closing the cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 134 Pull out the saddle stitcher unit . Stapler Unit of the Saddle 1.■ Grip■the■handle■of■the■ Stitcher Unit saddle■stitcher■unit,■and■pull■ out■until■it■stops. 2.■ Pull■the■stapler■unit■of■the■ saddle■stitcher■unit■towards■ you,■and■then■push■it■up. Saddle Stitcher Unit Pull out the staple case containing the jammed staples, holding it by its left and right sides .
  • Page 135 Remove any jammed staples . 1.■ Remove■any■jammed■ staples. 2.■ Return■Part■B■to■its■original■ position. Return the staple case to its original position . Push■the■staple■case■in■until■it■ clicks■into■place. Gently push the saddle stitcher unit back into its original position . 1.■ Pull■the■stapler■unit■towards■ you,■and■then■push■it■down■ into■its■original■position. 2.■ Grip■the■handle■of■the■ saddle■stitcher■unit,■and■...
  • Page 136: Inner Finisher-D1

    Close the front cover of the finisher . When closing the cover, be careful not to get your fingers caught, as this may result in personal injury . When you have cleared the staple jam, be sure to manually reposition the staples in the saddle stitcher unit. (See e-Manual > Settings/Registration.) Inner Finisher-D1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staples.
  • Page 137 Remove any staples jammed in the staple case . 1.■ Push■down■the■tab■on■the■ staple■case. 2.■ Remove■all■of■the■staples■ that■slide■from■the■staple■ cartridge. 3.■ Return■the■tab■on■the■staple■ case■to■its■original■position. Attach the staple case . 1.■ Gently■push■the■staple■case■ back■into■the■finisher■and■ push■down■firmly■until■it■is■ securely■in■place. 2.■ Close■the■front■cover■of■the■ finisher. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 138: If Memory Becomes Full During Scanning

    If Memory Becomes Full during Scanning The machine’s memory can store up to approximately 8,200 pages of scanned images. Approximately 8,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Scan and Store (Store in Mail Box); Fax/I- Fax Inbox;...
  • Page 139: For The Copy Function

    For the Copy Function Follow the directions below based on the message that appears on the touch panel display . ● If■the■message■<Scanning■will■be■stopped■because■the■memory■is■full.■Do■you■want■to■print■the■ ■ scanned■pages?>■appears: Select [Yes] or [No]. [Yes]: The pages scanned into memory are printed. When printing is complete, scan the remaining originals. [No]: The pages scanned into memory are not printed.
  • Page 140: When An Error Message Is Displayed

    When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser. Self-diagnostic error messages appear in the following cases: ● When■scanning■or■printing■cannot■be■performed■because■of■an■operational■error ■ ● When■you■need■to■make■a■decision■or■take■some■action■during■scanning■or■printing ■ ● When■you■need■to■make■a■decision■or■take■some■action■while■browsing■the■network ■ Example■of■an■Error■Message■on■the■Touch■Panel■Display Example■of■an■Error■Message■on■the■Web■Browser For information on error messages and instructions on resolving errors, see e-Manual >...
  • Page 141: When An Error Code Is Displayed

    When an Error Code Is Displayed If a job or operation does not complete successfully, the error code is displayed on the Details screen for Log on the Status Monitor/Cancel screen. You can check the error code in the following locations: ●...
  • Page 142: Printer/Fax Driver Troubleshooting

    Printer/Fax Driver Troubleshooting See “Troubleshooting” in the driver help to resolve problems when using the printer driver or fax driver for Windows. In this section, screens for the printer driver are used. The screens may differ, depending on the operating system, and the type and version of the printer driver you are using.
  • Page 143: Service Call Message

    • When the message <Check the scanner. Call service representative.> is displayed to indicate that the Scan function is unavailable, functions that do not use the Scan function (such as [Access Stored Files]) can be used. Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. Turn OFF the main power of the main unit . 1.■ Open■the■main■power■switch■...
  • Page 144: Setting The Limited Functions Mode From The Service Call Message Screen

    If the machine still does not operate normally, follow the procedure below, and then contact your local authorized Canon dealer . 1.■ Turn■the■main■power■switch■OFF. 2.■ Remove■the■power■plug■from■the■power■outlet. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock .
  • Page 145 Turn OFF the main power of the main unit . 1.■ Open■the■main■power■switch■ cover. 2.■ Press■the■main■power■switch■ to■the■“ ”■side. 3.■ Close■the■main■power■switch■ cover. (" " side) Wait at least 10 seconds after the Main Power Indicator is turned off, and then turn the main power switch back to ON . 1.■...
  • Page 146: Functions Available When The Printer/Scanner Cannot Be Used Due To An Error

    Functions Available When the Printer/Scanner Cannot Be Used Due to an Error Some functions may still be available, even when one of the following error messages that indicate the Print and Scan functions cannot be used is displayed on the bottom of the screen. When the Print function is restricted: <Check the printer.
  • Page 147 ● ■ Operation■From■a■Computer : Available -: Unavailable When■the■Print■function■is■ When■the■Scan■function■is■ Available■Functions restricted restricted Remote UI MEAP Application*4 [Print List] on the Mail Box Selection screen is not available. [Add Files (Scan and Store)] on the Edit File screen is not available. Document Scan Code Analyzer for MEAP is included in the Document Scan Lock Kit.
  • Page 148: Frequently Asked Questions

    Can you give me information on how to send to the SMB server and specify its settings? p. 153 Can I move the Address Book registered on another Canon machine onto this machine? p. 154 Can I forward the data received via fax/I-fax? p.
  • Page 149 Question Applicable■Page Q29 Can I output paper to a different tray according to the function? p. 166 Q30 What are the types of paper that I can use? p. 166 Q31 How do I print data received via Fax/I-Fax on paper specified in advance? p.
  • Page 150 Q&A When■copying,■the■Scan■screen■for■ I■want■to■make■a■rush■copy,■but■I■ the■next■document■is■displayed.■ cannot■because■of■the■long■copy■ Is■there■a■way■to■not■display■this■ job. screen? You■can■temporarily■stop■the■ When■[Job■Build]■is■set,■the■Scan■ current■copy■job■and■give■priority■ screen■for■the■next■document■is■ to■a■rush■copy■by■using■the■ displayed.■By■canceling■the■[Job■ Interrupt■mode.■You■can■also■give■ Build]■setting,■the■screen■is■not■ priority■to■a■rush■copy/print■from■ displayed. the■Status■Monitor/Cancel■screen. ■ Interrupt■Function: ■ 1.■Press■[Copy]■→■[Interrupt]. 2.■Set■the■desired■copy■mode. ■ ■ Canceling■the■Job■Build■mode 1.■Press■[Copy]■→■[Options]■→■[Job■Build]. 2.■Press■[Close]. ■ ■ Interrupt/Priority■Print■ Function: 1.■Press■ (Status■Monitor/Cancel). 2.■Press■[Copy/Print]■→■[Job■Status]■from■ the■[Print]■drop-down■list. 3.■Select■the■job■→■press■[Interrupt/Priority■ Print]. 4.■Press■[Interrupt■Print]. Additional Information You■can■scan■the■original■even■if■the■...
  • Page 151: Additional Information

    Q&A Additional Information Additional Information The■Job■Build■mode■is■useful■if■you■cannot■ After■the■original■is■sent,■you■can■also■ load■the■originals■all■at■once.■This■mode■ send■a■job■done■notice■to■the■specified■ enables■you■to■divide■the■originals■into■ e-mail■address■(Job■Done■Notice).■For■more■ several■parts,■scan■them,■and■then■print■ information,■see■e-Manual■>■Scan■and■Send,■ them■all■together. or■Fax. Can■a■mark■be■applied■to■the■ Do■I■need■to■enter■the■address■of■ document■that■has■been■scanned? the■recipient■every■time? The■machine■can■print■a■stamp■on■ You■can■store■frequently■used■ the■scanned■document■by■using■ destination■in■the■Address■ the■Stamp■mode. Book.■If■the■destination■is■stored■ beforehand,■you■do■not■need■to■ enter■the■destination■every■time.■ ■ Storing■from■the■Remote■UI: ■ Position at which stamp is applied 1.■Click■[Address■Book]■→■select■the■ destination■to■register. 2.■Click■[Register■New■Destination]■→■ select■the■type■of■destination■→■enter■ necessary■items.
  • Page 152 Q&A ■ Storing■from■the■Touch■Panel■ ■ Display: 1.■Press■[Scan■and■Send]■or■[Fax]■→■ Can■I■send■a■fax■to■multiple■ [Address■Book]■→■[Register/Edit]. destinations? 2.■Press■[Register■New■Dest.]■→■enter■ information■following■the■instructions■ on■the■touch■panel■display■→■press■[OK]. You■can■send■a■fax■to■multiple■ destinations■at■the■same■time■ using■the■following■methods. Specifying■Multiple■ ■ ■ Destinations■from■the■Fax■ Screen 1.■Enter■a■fax■number■using■ ■-■ (numeric■keys),■ ,■or■ →■press■[OK]. 2.■Continue■entering■the■other■fax■numbers■ →■press■[OK].■ 3.■Press■ (Start). Additional Information Specifying■Multiple■ ■ ■ You■can■also■store■frequently■used■ Destinations■from■the■Address■ destination■as■a■one-touch■button■on■the■ Book Scan■and■Send■Basic■Features■screen■or■ the■Fax■Basic■Features■screen.■For■more■ 1.■Press■[Fax]■→■[Address■Book]■→■select■...
  • Page 153 Q&A Selecting■the■group■destination■as■a■ Using■Windows■XP■ destination 1.■Right-click■the■new■folder■→■click■ 1.■Press■[Address■Book]■→■select■the■ registered■group■destination■→■press■ [Sharing■and■Security]■→■select■[Share■this■ [OK]. folder]. 2.■Click■[Permissions]■→■select■Everyone■→■ 2.■Press■ (Start). click■[Delete]. 3.■Click■[Add]■→■add■the■users■you■want■ Additional Information to■authorize■access■→■select■[Allow]■for■ [Full■Control]. •■ You■cannot■specify■destinations■registered■ 4.■Click■[OK]■→■[OK]■→■[Close].■ in■the■address■book■and■destinations■ registered■in■a■one-touch■button■at■the■ Using■Windows■2000■ same■time.■ 1.■Right-click■the■new■folder■→■click■ •■ You■can■also■register■a■group■destination■ [Sharing]■→■select■[Share■this■folder]. in■a■one-touch■button■to■send■to■multiple■ 2.■Click■[Permissions]■→■select■Everyone■→■ destinations■at■the■same■time.■For■ click■[Delete]. information■on■registering■one-touch■ 3.■Click■[Add]■→■add■the■users■you■want■ buttons,■see■e-Manual■>■Scan■and■Send,■ to■authorize■access■→■select■[Allow]■for■ or■Fax. [Full■Control]. 4.■Click■[OK]■→■[OK].
  • Page 154 Q&A ■ Exporting■the■Address■Book■ 4.■Specify■the■file■server■→■confirm■the■ ■ settings■→■press■[OK].■ from■Another■Canon■Machine: 1.■Click■[Settings/Registration]■→■[Data■ Management]■in■[Management■Settings]. 2.■Click■[Import/Export]■→■[Address■Lists]■ →■[Export...]. 3.■Select■the■Address■List■→■click■[Start■ Exporting]. 4.■Specify■the■location■to■store■the■file.■ * The key names may differ, depending on the type of the model you are using. ■ ■ Importing■the■Address■Book■to■ ■ ■ Specifying■the■File■Server■by■ the■Machine: Browsing: 1.■Click■[Settings/Registration]■→■[Data■ 1.■Press■[Scan■and■Send]■→■[New■...
  • Page 155 2.■Press■[Forwarding■Settings]■→■[Register]■ I-Fax Address →■specify■the■forwarding■conditions. Sender's Destination Date Time Fax Number Name (TTI) Name Page Number 3.■Press■[Close]. 03/03/2009 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta o ce 001/001 Sender Information ■ Registering■the■sender’s■name: ■ 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Send]■→■ [Fax■Settings]. 3.■Press■[Register■Sender■Name■(TTI)]■→■ [Register/Edit]■→■enter■the■sender’s■ name. 4.■Press■[OK].
  • Page 156 Q&A How■do■I■change■the■default■ settings■(scan■settings■and■file■ format)■of■the■Scan■and■Send■Basic■ Features■screen? You■can■store■the■current■settings■ as■the■default■settings■from■ ■on■ the■Scan■and■Send■Basic■Features■ screen. Additional Information For■more■information■on■each■file■format,■ Before■Change see■e-Manual■>■Scan■and■Send. Is■there■a■way■to■prevent■a■ transmission■error■when■sending■a■ facsimile■to■a■new■destination? After■Change To■register■the■settings■as■the■ ■ ■ If■[Confirm■Entered■Fax■Number]■ default■settings: in■ (Settings/Registration)■is■ 1.■Press■[Scan■and■Send]■→■specify■the■scan■ settings■and■the■file■format. set,■a■screen■to■enter■the■number■ →■[Change■Default■Settings]■ 2.■Press■ for■confirmation■is■displayed.■By■ →■[Yes]. entering■the■number■again,■you■ can■reduce■the■risk■of■transmission■ error.■...
  • Page 157 Q&A ■ Setting■the■Original■Type■and■ ■ Density■settings: Press■[Fax]■→■[Options]■→■specify■the■ settings■for■[Original■Type]■or■[Density].■ ■ Setting■procedure: ■ ■ Viewing■the■preview: ■ 1.■Press■ (Settings/Registration). 1.■Press■[Fax]■→■specify■the■destination. 2.■Press■[Function■Settings]■→■[Send]■→■ 2.■Press■[Options]■→■[Preview]■→■[Close]. [Fax■Settings]. 3.Press■ (Start). 3.■Press■[Confirm■Entered■Fax■Number]■→■ [On]■→■[OK]. Additional Information •■ To■perform■this■procedure,■you■must■ have■administrator■privileges.■For■more■ information,■see■e-Manual■>■Security. •■ You■can■also■restrict■sending■to■a■ destination■that■is■not■stored■in■the■ Address■Book.■For■more■information,■see■ e-Manual■>■Security.■ Preview■Screen■ The■quality■of■the■image■sent■by■ Additional Information fax■is■not■good. If■[Register■Options■Shortcuts]■is■selected■ from■...
  • Page 158 Q&A ■ Setting■forwarding■conditions■ ■ for■the■receiving■line: How■can■I■make■use■of■multiple■ 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Receive/ telephone■lines? Forward]■→■[Common■Settings]. 3.■Press■[Forwarding■Settings]■→■select■the■ line■from■the■<Receive>■drop-down■list■ →■select■[Register]■→■set■the■forwarding■ You■can■specify■the■settings■using■ conditions. 4.■Press■[Close]. the■following■method. Additional Information ■ ■ Selecting■a■telephone■line■when■ For■more■information■on■the■forwarding■ sending: conditions,■see■e-Manual■>■Settings/ Registration. 1.■Press■[Fax]■→■[Options]■→■[Select■Line]. 2.■Select■the■telephone■line■→■press■[OK]■ →■[Close]. How■do■I■register/edit■destinations■ in■a■one-touch■button? Press■ ■on■the■Fax■screen■or■ [One-Touch]■on■the■Scan■and■Send■ Setting■the■sending■and■ ■ ■ screen.■ receiving■lines■from■[Select■TX■ ■...
  • Page 159 Q&A ■ Registering/Editing■from■the■ Additional Information ■ Scan■and■Send■Screen •■ You■can■also■enter■the■message■for■the■ e-mail■in■[Message].■ 1.■Press■[One-Touch]■→■[Register]■→■select■ •■ If■you■do■not■specify■the■subject,■the■string■ the■button■to■register/edit. registered■in■[Default■Subject]■in■ 2.■Press■[Register/Edit]■→register/edit■the■ (Settings/Registration)■is■inserted■as■the■ address■→■press■[Close]. subject.■The■default■setting■is■‘Attached■ Image.’■ How■do■I■change■the■storage■ period■for■the■scanned■file■stored■ in■the■Mail■Box? Additional Information •■ For■information■on■how■to■register/edit■ You■can■change■the■time■until■files■ a■destination■in■a■one-touch■button,■see■ are■automatically■erased■from■[Set/ e-Manual■>■Scan■and■Send,■or■Fax. •■ When■registering■from■the■Fax■screen,■ Register■Mail■Boxes]■in■ (Settings/ you■can■only■register■fax■destinations■or■ groups■that■include■fax■destinations.■ Registration).■Change■the■setting,■ as■necessary. * You can set the time until the files are automatically erased to 0 (none), 1, 2, 3, 6, 12 hours, 1, 2, 3, 7, 30 days.
  • Page 160 Q&A ■ Checking■the■settings■for■[Open■ ■ to■Public]: 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Store/ Access■Files]■→[Advanced■Box■Settings]. 3.■Press■[Open■to■Public]■→■check■whether■ [By■SMB]■is■selected. Checking■the■settings■for■ ■ ■ [Prohibit■Writing■from■External]: 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Store/ Access■Files]■→■[Advanced■Box■Settings]. 3.■Check■whether■[Prohibit■Writing■from■ External]■is■set■to■‘Off’ . ■ Additional Information In■the■Mail■Box■settings,■you■can■also■ register■a■name■for■the■Mail■Box■and■change■ the■password.■For■more■information,■see■ e-Manual■>■Settings/Registration. How■do■I■access■the■Advanced■Box■ from■a■computer? Additional Information For■more■information,■see■e-Manual■>■ Security.■ If■the■Advanced■Box■is■opened■with■ SMB,■check■the■following. How■do■I■forward■received■data■to■ the■Advanced■Box? Specify■an■Advanced■Box■ destination■registered■in■the■...
  • Page 161 Q&A ■ Registering■an■Advanced■Box■ ■ Destination■in■the■Advanced■ Box: How■do■I■set■to■create■a■booklet■ with■a■file■in■a■mail■box? 1.■Press■ (Settings/Registration). 2.■Press■[Set■Destination]■→■[Register■ Destinations]■→■[Register■New■Dest.]. 3.■Press■[File]■→■register■the■Advanced■Box■ destination. You■can■create■a■booklet■using■ the■Booklet■mode.■Specify■the■ following■settings.■ Setting■procedure: ■ ■ 1.■Press■[Access■Stored■Files]■→■[Mail■Box]■ →■select■a■stored■document. 2.■Press■[Print]■→■[Change■Print■Settings]■→■ [Options]. 3.■Press■[Booklet]■→■[Booklet■Scan]■→■[Fold■ ■ Registering■an■Advanced■Box■ ■ +■Saddle■Stitch]. 4.■Specify■the■cover■settings,■orientation,■ Destination■as■a■Forwarding■ and■detailed■settings■→■press■[OK]. Destination: 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Receive/ Forward]■→■[Common■Settings]. 3.■Press■[Forwarding■Settings]■→■[Register]■ →■specify■the■forwarding■conditions. 4.■Press■[Forwarding■Destination]■→■ [Address■Book]■→■specify■the■Advanced■...
  • Page 162 Q&A ■ ■ Setting■a■Divided■Booklet■ (Windows): I■cannot■print■PDF■files■stored■in■ Click■[Booklet]■→■[Divide■into■Sets]. the■Advanced■Box.■Are■optional■ products■required? The■following■optional■products■ are■required■to■print■PDF■files: PS■Printer■Kit Direct■Print■Kit■(for■PDF/XPS) Additional■Memory■Type■A■(512MB) Additional Information If■you■are■using■the■PS■Printer■Kit,■the■Direct■ Print■Kit■(for■PDF/XPS)■is■unnecessary. When■printing■from■the■computer,■ booklet■was■not■made■even■though■ saddle■stitch■booklet■mode■was■ set. Additional Information •■ You■cannot■set■the■divided■booklet■mode■ from■the■Macintosh■printer■driver. •■ For■information■on■the■number■of■sheets■ The■Saddle■Stitch■mode■cannot■be■ that■can■be■saddle■stitched■at■one■time,■ see■e-Manual■>■Optional■Products/ used■if■you■exceed■the■maximum■ Software. number■of■sheets■that■can■be■ saddle■stitched.■In■that■case,■you■ can■use■the■Divided■Booklet■mode. The■content■of■the■reverse■side■ ■ ■ The■maximum■number■of■...
  • Page 163 Q&A 3.■Load■10■sheets■of■blank■paper■in■the■ Original Copy feeder■→■press■[Start]. ■ ■ Setting■procedure: 1.■Press■[Copy]■→■[Options]■→■[Density]. 2.■Press■[Background■Density]■→■[Auto]■or■ [Adjust]. •■ If■[Auto]■is■pressed,■the■exposure■of■the■ original■image■on■the■reverse■side■is■ ■ Automatic■gradation■ ■ automatically■adjusted. •■ If■[Adjust]■is■pressed,■the■exposure■of■the■ adjustment: original■image■on■the■reverse■side■can■be■ manually■adjusted. 1.■Press■ (Settings/Registration). 2.■Press■[Adjustment/Maintenance]■→■ [Adjust■Image■Quality]■→■[Auto■Adjust■ Gradation]. 3.■Select■the■desired■paper■→■press■[Start■ Printing]. Additional Information For■more■information,■see■e-Manual■>■Copy.■ Additional Information For■more■information■on■Automatic■ The■printed■paper■appears■dirty.■ Gradation■Adjustment,■see■e-Manual■>■ Settings/Registration. Also,■the■color■appears■to■be■ different■from■the■original.
  • Page 164 Q&A ■ To■check: ■ 1.■Press■ (Status■Monitor/Cancel). 2.■Press■[Copy/Print]■→■[Log]■→■press■the■ drop-down■list. 3.■Select■the■job■type■to■display■and■check■ the■log. ■ Use■heavy■paper: ■ If■you■are■using■thin■paper,■replace■it■with■ heavy■paper■with■a■weight■of■approximately■ 21■lb■bond■(80■g/m Use■paper■with■a■low■moisture■ ■ ■ content: When■you■remove■paper■from■its■packaging,■ load■it■into■the■paper■source■immediately.■ When■there■is■paper■remaining■in■the■ packaging■after■you■have■loaded■the■paper,■ Additional Information store■it■with■the■packaging■closed■properly■ When■printing■from■the■computer,■you■ to■prevent■the■paper■from■absorbing■ can■set■a■password■for■printing■(Secured■ moisture. Printing).■You■can■prevent■another■user■ from■taking■the■output■by■mistake■or■ Additional Information prevent■outputs■from■being■left■behind■ because■the■print■job■cannot■be■started■ For■information■on■loading■paper,■see■ until■the■password■is■entered■on■the■touch■ e-Manual■>■Maintenance. panel■display■of■the■machine.■For■more■...
  • Page 165 Q&A ■ To■Switch■the■Network■Scan■ ■ Setting■procedure: ■ ■ Function■to■Online: 1.■Press■[Copy]■or■[Fax]■→■[Options]■→■ [Different■Size■Originals]. Press■[Scanner]■→■[Online]. 2.■Select■the■type■of■different■size■originals■ →■press■[OK]. Additional Information Additional Information For■instructions■on■installing■the■Network■ ScanGear■Driver,■see■the■Network■ScanGear■ For■more■information,■see■e-Manual■>■Copy,■ User’s■Guide■on■the■UFR■II■User■Software■ or■Fax. CD-ROM. Can■I■print■on■the■reverse■side■of■ Can■I■make■copies■or■send■a■ the■preprinted■paper? facsimile■of■different■size■originals■ at■the■same■time? You■can■use■[2nd■Side■of■2-Sided■ Page]■for■the■multi-purpose■tray■to■ You■can■make■copies■or■send■a■ print■on■paper■already■printed■on. facsimile■of■different■size■originals■ at■the■same■time■by■using■the■ Different■Size■Originals■mode. * The Different Size Originals mode enables you to copy/scan different size originals with the same widths (11”...
  • Page 166 Q&A ■ Setting■procedure: ■ 1.■Load■the■paper■in■the■multi-purpose■tray■ with■the■side■to■print■on■face■down. 2.■Select■the■paper■size■→■press■[Next]. 3.■Select■the■paper■type■→■press■[2nd■Side■ of■2-Sided■Page]■→■[OK]. 4.■Press■[OK]. 5.■Press■ (Start). Additional Information A■paper■jam■is■more■likely■to■occur■with■ paper■already■printed■on■compared■to■new■ paper. Additional Information For■more■information■on■setting■the■output■ tray■for■each■function,■see■e-Manual■>■ Can■I■output■paper■to■a■different■ Settings/Registration. tray■according■to■the■function? You■can■set■the■output■tray■for■ What■are■the■types■of■paper■that■I■ each■function■and■set■priorities■for■ can■use? outputting■paper. You■can■load■and■print■on■the■ following■paper. Paper■Drawer * The output trays indicated by Tray A, B, and C Weight 16 to 34 lb bond (60 to 128 g/m differ according to the optional product attached...
  • Page 167 Q&A Additional Information Multi-Purpose■Tray Weight 14 lb bond to 80 lb cover For■more■information,■see■e-Manual■>■ (52 to 220 g/m Settings/Registration. Paper Size 11” x 17”, LGL, LTR, LTRR, STMTR, EXEC, Custom Size (3 7/8” x 5 7/8” to 11 3/4” x 17” (99 mm x 148 mm to 297 mm x 431 mm)) How■can■I■manage■documents■that■...
  • Page 168 Q&A ■ Printing■for■Specific■ ■ Destinations■Only When■a■fax■fails■to■be■sent,■both■ 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Receive/ the■TX■Report■and■the■Fax■TX■ Forward]■→■[Common■Settings]. Report■are■output.■Is■there■a■way■to■ 3.■Press■[Forwarding■Settings]■→■ [Register]■→■specify■the■destinations■in■ not■output■the■Fax■TX■Report? [Conditions]. 4.■Set■<Store/Print■Received■File>■to■‘On’■→■ press■[OK]■→■[Close]. Disable■the■output■function■for■ the■Fax■TX■Report.■Specify■the■ following■settings. ■ Disabling■output■of■the■Fax■TX■ ■ Report: 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Send]■→■ [Fax■Settings]. ■ Forwarding■to■the■Confidential■ ■ 3.■Press■[Fax■TX■Report]■→■[Off]■→■[OK]. Fax■Inbox■for■Other■ Destinations 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Receive/ Forward]■→■[Common■Settings]. 3.■Press■[Forwarding■Settings]■→■[Forward■ w/o■Conditions]■→■specify■the■...
  • Page 169 Q&A ■ ■ Feeder What■is■the■model■number■of■the■ staple■cartridge■for■the■finisher■or■ the■stamp■cartridge■for■the■feeder? The■model■numbers■of■the■ consumables■for■the■feeder■and■ finisher■are■as■follows: ■ Stamp■Ink■Cartridge-C1 ■ For■the■feeder ■ ■ Staple-J1 For■the■Staple■Finisher-G1,■Booklet■ Finisher-G1,■and■Inner■Finisher-D1 ■ Staple■Cartridge-D2 ■ For■the■Booklet■Finisher-G1 Additional Information Additional Information For■information■on■replacing■the■staple■ If■the■problem■is■still■not■resolved,■see■ cartridges■and■stamp■cartridges,■see■ Chapter■4,■“Troubleshooting.” Chapter■3,■“Routine■Maintenance.” Numbers■such■as■#751■and■#801■ A■paper■jam■has■occurred.■How■do■I■ are■displayed■on■the■touch■panel■ solve■this■problem? display.■What■do■they■mean? The■procedure■for■clearing■a■paper■ These■are■error■codes■indicating■ jam■is■displayed■on■the■touch■panel■ that■a■job■or■operation■did■not■...
  • Page 170 Q&A Additional Information Perform■the■necessary■procedures■after■ referring■to■the■causes■and■remedies■for■ When■network■trouble■occurs■or■for■ the■error■codes■described■in■e-Manual■>■ information■on■Department■ID■Management■ Problem■Solving. settings,■contact■your■System■Manager. Additional Information For■instructions■on■using■ (Status■ Monitor/Cancel),■see■e-Manual■>■Status■ Monitor/Cancel.■ It■seems■as■though■turning■OFF■ the■machine■is■different■from■the■ previous■imageRUNNER.■I■am■ afraid■that■this■may■be■a■wrong■ I■cannot■print■from■the■computer.■ operation. Did■the■machine■malfunction? For■the■previous■imageRUNNER,■ Check■the■following■possible■ you■needed■to■press■and■hold■the■ causes: control■panel■power■switch■for■ more■than■three■seconds■before■ ■ Is■the■network■cable■ ■ the■machine■entered■the■Shutdown■ disconnected? mode. However,■for■the■imageRUNNER■ ADVANCE,■you■just■need■to■open■ the■main■power■switch■cover■ Ethernet cable located■on■the■right■side■of■the■...
  • Page 171 Q&A The■touch■panel■display■is■ I■have■just■sent■an■important■ completely■black. document■via■facsimile.■Can■I■ check■to■make■sure■that■it■was■sent■ correctly? The■main■power■has■not■been■ turned■ON,■or■the■machine■may■ have■entered■the■Auto■Sleep■ You■can■check■the■send■job■status■ mode■to■save■energy.■Follow■the■ from■the■Status■Monitor/Cancel■ procedure■below. screen■or■receive■notification■of■the■ sending■result■via■e-mail. ■ Turning■the■main■power■ON ■ ■ To■check■from■the■Status■ ■ 1.■Check■whether■the■power■plug■is■firmly■ Monitor/Cancel■screen: inserted■into■the■outlet. 2.■Open■the■main■power■switch■cover■ 1.■Press■ (Status■Monitor/Cancel). located■on■the■right■side■of■the■machine■ 2.■Press■[Send]■→■[Log]. and■switch■the■main■power■switch■to■the■ “I”■side■to■turn■the■power■ON. (I-Side) ■ ■ To■receive■send■result■via■ Recovering■from■the■Auto■Sleep■ ■ ■ e-mail: mode 1.■Press■[Fax]■→■[Options]■→■[Job■Done■...
  • Page 172 Q&A Additional Information To■perform■this■procedure,■you■must■ have■administrator■privileges.■For■more■ Can■I■restrict■the■number■of■copies/ information,■see■e-Manual■>■Security. prints? If■Department■ID■Management■is■ Can■I■change■the■language■ used,■you■can■restrict■the■copy■or■ displayed■on■the■touch■panel■ print■output■within■groups. display? Setting■the■Department■ID■ ■ ■ Management■and■Registering■ You■can■change■the■language■ the■Password: displayed■from■[Language/ 1.■Press■ (Settings/Registration). Keyboard■Switch]■in■ (Settings/ 2.■Press■[Management■Settings]■→■[User■ Management]■→■[Department■ID■ Registration). Management]. 3.■Press■[On]■→■[Register■PIN]■→■[Register]. 4.■Enter■the■Department■ID■and■PIN■→■ press■[OK]. Displayed Language: English ■ Setting■the■Page■Limits: ■ 1.■Press■ (Settings/Registration). 2.■Press■[Management■Settings]■→■[User■...
  • Page 173 Q&A ■ ■ Changing■the■Displayed■ Function: 1.■Press■ 2.■Press■[Main■Menu■Button■Display■ Settings]. 3.■Select■the■layout■or■the■order■to■display■ the■function■key■→■press■[OK].■ Additional Information •■ You■can■follow■the■procedure■below■to■ display■a■shortcut■to■the■language■switch■ on■the■Main■Menu■screen. 1.■Press■ ■→■[Other■Main■Menu■Settings]■ →■‘On’■for■<Display■[Language/Keyboard■ Switch]>. 2.■Press■[OK]. •■ For■more■information,■see■e-Manual■>■ Basic■Operations. Can■I■change■the■screen■or■the■ order■that■the■functions■are■ displayed■on■the■touch■panel■ display■when■the■power■is■turned■ Additional Information To■perform■this■procedure,■you■must■ have■administrator■privileges.■For■more■ You■can■change■the■default■display■ information,■see■e-Manual■>■Security. You■can■also■recall■the■settings■that■are■ that■appears■after■the■machine■is■ previously■stored■as■settings■for■frequently■ used■functions■from■ (Main■Menu). turned■ON■from■[Default■Screen■at■ For■more■information,■see■e-Manual■>■Quick■...
  • Page 174 Q&A ■ ■ Checking■the■IP■Address■of■This■ Machine: Can■I■change■the■default■settings■of■ IPv4■Address the■printer■driver? 1.■Press■ (Settings/Registration). 2.■Press■[Preferences]■→■[Network]■→■[TCP/ IP■Settings]. 3.■Select■[IPv4■Settings]■→■[Use■IPv4]■→■ You■can■change■the■print■settings■ [On]. 4.■Press■[IP■Address■Settings]. of■the■printer■driver■from■the■ IPv6■Address computer■you■are■using. 1.■Press■ (Settings/Registration). Using■Windows: ■ ■ 2.■Press■[Preferences]■→■[Network]■→■[TCP/ 1.■On■the■[Start]■menu,■click■[Control■Panel]■ IP■Settings]. →■[Printer]. 3.■Select■[IPv6■Settings]■→■[Use■IPv6]■→■ 2.■Right-click■the■printer■icon■→■click■ [On]. [Printing■Preferences]■→■specify■the■ 4.■Press■[Manual■Address■Settings]. printer■settings. 3.■Click■[OK]. Starting■the■Remote■UI: ■ ■ Run■the■Web■browser■for■the■computer■→■ enter■‘http://<IP■address■of■the■machine>’■in■ the■address■bar.
  • Page 175 Q&A ■ Using■a■Macintosh: ■ Page■Settings: 1.■Click■[Page■Setup]■from■the■[File]■menu■in■ the■application■software. 2.■Select■each■item■as■indicated■below.■ Setting:■[Page■Attributes]■ Printer:■The■name■of■your■printer 3.■Click■the■<Settings>■drop-down■list■→■ [Save■as■Default]■→■[OK]. Print■Settings: 1.■Click■[Print]■from■the■[File]■menu■in■the■ application■software. 2.■Click■the■<Printer>■drop-down■list■→■ select■the■name■of■your■printer. 3.■Click■the■<Preset>■drop-down■list■→■ [Save■As]. 4.■Specify■[Save■Preset■As]■→■click■[OK]. 5.■Click■the■<Preset>■drop-down■list■→■ select■the■saved■preset■name■→■click■ [Print].
  • Page 176 Q&A Is■there■a■way■to■adjust■the■sound■ What■is■MEAP? heard■when■fax■sending/receiving■ is■complete? MEAP■stands■for■Multifunctional■ Embedded■Application■Platform■ You■can■use■ ■(Volume■Settings)■ and■is■a■software■platform■for■the■ on■the■control■panel■to■adjust■the■ Canon■multitasking■machines.■ volume. You■can■expand■the■functions■ or■customize■them■by■installing■ ■ ■ Setting■procedure: the■MEAP■application■from■the■ 1.■Press■ ■(Volume■Settings)■on■the■ computer■to■the■multitasking■ control■panel. 2.■Press■ ■or■ ■to■adjust■the■Alarm■ machine.■ Volume■and■Monitor■Volume■→■press■ Workflow■Composer [OK].■ ■ ■ The■Workflow■Composer■is■an■application■ that■increases■the■efficiency■of■operations■ that■use■multiple■functions■of■the■machine.■ By■creating■and■registering■combinations■ of■functions■that■are■frequently■used■on■the■ machine,■you■can■repeatedly■reuse■the■same■ combination■of■functions Application...
  • Page 177 Q&A Can■I■print■on■envelopes? Load■the■envelopes■to■print■on■in■ the■multi-purpose■tray. ■ Setting■procedure: ■ Take■about■five■envelopes,■fan■them,■ and■then■stack■them■together.■Place■the■ envelopes■on■a■level■surface,■and■press■all■ the■way■around■the■envelopes■by■hand■to■ remove■any■air■inside.■Open■the■multi- purpose■tray,■adjust■the■slide■guides,■and■ then■load■the■envelopes,■as■shown■below. 1.■Load■the■envelopes. 2.■Press■[Envelope]■→■select■the■desired■ envelope■type■→■press■[OK]. 3.■Press■[Next]■→[OK]■→ [OK]. 4.■Press■ (Start). Nagagata 3 Kakugata 2 ISO-B5 ISO-C5 Feeding Direction Additional Information For■more■information,■see■e-Manual■>■Basic■ Operations. If■the■optional■Envelope■Feeder■ Attachment-D1■is■attached■to■the■machine,■ you■can■load■envelopes■in■the■paper■drawer■ with■the■Envelope■Feeder■Attachment-D1■ attached.■...
  • Page 178 Q&A...
  • Page 180 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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