Canon imageRUNNER ADVANCE 4551i Service Manual page 367

Test name Detailed test name
SN-25 FAN1 Check the rotation of
the Controller Fan
(FM11)
SN-100 HDD Check the S.M.A.R.T.
HEALTH acquisition and lead
CHECK performance (see the
example displayed in
the figure below)
S.M.A.R.T Check -----
Read Performance Check -----
CheckResult => [NORMAL]
Exec SN-100 HDD HEALTH CHECK => [OK]
===================================
Exec SCENARIO-1 Preocessing BoxMode => [OK]
● HDD S.M.A.R.T Information
S.M.A.R.T Check
05: Reallocated Sectors Count:
[000000000000]
c5: Current Pending Sector
Count: [000000000000]
c6: Uncorrectable Sector
Count: [0000000000000]
Presumed failure loca-
tion
• Main Controller PCB
• HDD
05: Reallcated Sectors Count:[000000000000]
C5: Current Pending Sector Count:[000000000000]
C6: Uncorrectable Sector Count:[000000000000]
[90.8MB/s]
S.M.A.R.T Check
Description
Number of alternative processed defec-
tive sectors
Number of pending sectors (sectors
that may have defective sectors)
Number of defective sectors (uncorrect-
able sectors) which do not allow alter-
native processing
Remedy
Check the connection of the Controller Fan
(FM11)
• If the S.M.A.R.T. Check displays a numeric
value apart from [0], a backup of customer
data is recommended.
• If the CheckResult is judged as CAUTION,
a backup of customer data is recommen-
ded.
• If the Performance is displayed as [20
MB/s] or less, replacement of the HDD is
recommended.
• If Exec SN-100 HDD HEALTH CHECK is
judged as NG, replace the HDD.
Refer to <S.M.A.R.T Check>.
See below.
The average transfer speed of a normal
HDD displays [80-90MB/s].
If "Performance" is [20 MB/s] or less,
recommend to replace the HDD.
If the result is CAUTION,
recommend the backup of user data.
If the result is NG, replace the HDD.
If a numeric value besides [0000000000000] is displayed,
backup is recommended to avoid losing customer data.
If a numeric value apart from [0000000000000] is displayed,
backup is recommended to avoid losing customer data.
If a numeric value apart from [0000000000000] is displayed,
• backup is recommended to avoid losing customer data.
• Replace the HDD
* Alarm 31-0008 may have occurred in the Host Machine.
354
6. Troubleshooting
Relevant Er-
ror Code
E880
-
Remedy