Canon imageRUNNER ADVANCE 4551i Service Manual page 485

746-0033-00
Detection Description
Remedy
746-0034-00
Detection Description
Remedy
746-0035-00
Detection Description
Remedy
747-0000-00
Detection Description
Remedy
747-001E-00
Detection Description
Remedy
747-0119-00
Detection Description
Remedy
TPM error
It was detected that data in TPM was inconsistent.
If the TPM key was backed up,
- Restore the TPM key.
1. Connect the USB memory which stores the TPM key.
2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM
Settings> Restore TPM Key".
[CAUTION] Ask the customer to enter "System Manager ID" and "System Manager PIN" when
logging in.
3. Enter the password set at backup operation.
4. When the restoration completion screen is displayed, click "OK". Remove the USB memory,
and turn OFF and then ON the main power.
If the TPM key was not backed up,
- Format the HDD and reinstall the system software using SST or a USB flash drive.
TPM auto recovery error
The error occurred when clearing HDD while TPM setting was ON.
It is recovered by turning OFF and then ON the power.
If the error is not cleared, format the HDD and reinstall the system software using SST or a USB
flash drive.
TPM version error
TPM PCB which cannot be used in this machine was installed.
Install the TPM PCB for this model.
Board error
There was unexpected interruption from ASIC.
[Related parts] R1.00
- Harness betweens the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Bypass PCB (when non-Canon-made controller is installed)
- Open I/F PCB (when non-Canon-made controller is installed)
- Riser PCB
- Main Controller PCB
- HDD
[Remedy] Check/replace the related harness/cable, connector and parts.
Board error
There was unexpected interruption from ASIC.
[Related parts] R1.00
- Harness betweens the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Bypass PCB (when non-Canon-made controller is installed)
- Open I/F PCB (when non-Canon-made controller is installed)
- Riser PCB
- Main Controller PCB
- HDD
[Remedy] Check/replace the related harness/cable, connector and parts.
Board error
There was unexpected interruption from ASIC.
[Related parts] R1.00
- Harness betweens the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J7)
- Bypass PCB (when non-Canon-made controller is installed)
- Open I/F PCB (when non-Canon-made controller is installed)
- Riser PCB
- Main Controller PCB
- HDD
[Remedy] Check/replace the related harness/cable, connector and parts.
472
7. Error/Jam/Alarm