Troubleshooting Server Hardware Faults - Oracle X5-8 Service Manual

Troubleshooting Server Hardware Component Faults
Description
Causes, actions, and preventative measures
for problems related to the cooling
subsystem
Causes, actions, and preventative measures
for problems related to the power subsystem

Troubleshooting Server Hardware Faults

When a server hardware fault event occurs the system lights the Service Action Required LED
and captures the event in the system event log (SEL). If you have set up notifications through
Oracle ILOM, you also receive an alert through the notification method you chose.
When you become aware of a hardware fault, you should address it immediately.
To investigate a hardware fault, see the following:
"Basic Troubleshooting Steps" on page 54
■
"Troubleshoot Hardware Faults" on page 55
■
Basic Troubleshooting Steps
Use the following process to address a hardware fault (for the step-by-step procedure, see
"Troubleshoot Hardware Faults" on page
1. Identify the server subsystem containing the fault.
You can use Oracle ILOM to identify the failed component.
2. Review the Product Notes.
Once you have identified the hardware issue, review the
This document contains up-to-date information about the server, including hardware-related
issues.
3. Prepare the server for service using Oracle ILOM.
If you have determined that the hardware fault requires service (physical access to the
server), use Oracle ILOM to power off the server, activate the Locate LED, and take the
server offline.
4. Prepare the service work space.
Before servicing the server, prepare the work space to ensure ESD protection for the server
and components.
54 Oracle Server X5-8 Service Manual • December 2015
Section Links
"Troubleshooting System Cooling Issues" on page 68
"Troubleshooting Power Issues" on page 69
55):
Oracle Server X5-8 Product Notes.