Acd Overflow Options - NEC UNIVERGE SV8100 Programming Manual

UNIVERGE SV8100
Level:
SA
Description
For each ACD Group (1~64), use
overflow mode (0~9), destination and announcement message types. Delay
Announcement functions are not available for ACD pilot number calls. Each ACD
Group can have unique overflow options. The table below outlines the entry options.
Input Data
Item
No.
01
02
03
04
05
06
SV8100 Programming Manual
ACD Group No.
Item
Overflow 0 = No Overflow (None)
Operation Mode
1 = Overflow with No Announcement
2 = No Overflow with First Announcement Only
3 = No Overflow with First & Second Announcements
4 = Overflow with First Announcement Only
5 = Overflow with First & Second Announcement
6 = --- Not Used ---
7 = --- Not Used ---
8 = No Overflow with Second Announcement Only
9 = Overflow with Second Announcement Only
ACD Overflow 0 = No Setting
Destination
1~64 = ACD Group
65 = Overflow Table (Program 41-09)
66 = Voice Mail Integration
67 = System Speed (Program 41-08-05)
68 = Incoming Ring Group (Program 41-08-06)
Delay 0 = ACI
Announcement
1 = VRS
Source Type
2 = VM8000 InMail
ACD Overflow 0~64800 (sec)
Transfer Time
System Speed Dial 0~1999 (Used when 41-08-02 is set to 67)
Bin
Incoming Ring 1~100 (Used when 41-08-02 is set to 68)
Group when
Overflow
Program 41 : ACD Setup

41-08 : ACD Overflow Options

Program 41-08 : ACD Overflow Options
Input Data
Issue 11.0
to assign the
01~64
Default
0
0
0
30
1999
1
2 - 483