Acd Skill Table Setup - NEC UNIVERGE SV8100 Programming Manual

Issue 11.0
Level:
SA
Description
Use
ACD Group.
Input Data
Feature Cross Reference

2 - 506
Program 41-23 : ACD Skill Table Setup
ACD Group No.
Item
No.
01 Skill Level
Input the Skill Level for each Queue for each Skill
Table number.
Conditions
None
Automatic Call Distribution (ACD)
Program 41 : ACD Setup

41-23 : ACD Skill Table Setup

to assign the skill level per table for each
Item
UNIVERGE SV8100
01~64
Input Data Default
1~7
(Level 1 is the
highest level)
Program 41 : ACD Setup
1