Level:
IN
Description
In Program 41-01 : System Options for ACD define the system options for
the ACD feature.
Conditions
None
Feature Cross Reference
SV8100 Programming Manual
Input Data
Item
Item
No.
01
System Supervisory
Extension
02
Login ID Code Digit
03
ACD MIS Connection
Ports
04
ACD-MIS Command
Notification when a
BT Message is
returned
05
ACD MIS Output
Format
Select incoming DDI
format which is used in
ACD-MIS output (P
events).
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-01 : System Options for ACD
Input Data
Up to eight digits (0~9,
0~20
0 = No Login ID
0 = None
3 = LAN (CD-CP00-US)
0 = Notifies
1 = No notification
0 = Classic
1 = 8-digit DDI Field
2 = Extra DDI Event
3 = XML Format
Program
41
Default
#
,
)
No
Setting
0
0
0
0
2 - 475