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Notice Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics. Therefore, when you view the document, fonts may be substituted and your individual printer may not have the capability to print the document correctly.
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® General Description Manual INT-2069 (UNIV) Issue 5.0 (Version 3000)
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, NEAX and UNIVERGE are registered trademarks of NEC Corporation and Electra Elite is a registered trademark of NEC America, Inc. Windows is a registered trademark of Microsoft Corporation. AT&T, the AT&T logo and all other AT&T marks are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
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Preface ENERAL NFORMATION The UNIVERGE SV8100 system is a feature-rich key system that provides over 170 features including Computer Telephony Integration, Automatic Call Distribution, Uniform Call Distribution, ISDN-BRI Voice Trunks, ISDN-PRI Voice Trunks, IP Telephony, Voice over Internet Protocol (VoIP) trunks and stations, and many others.
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Chapter 5 – Hardware Specifications This chapter provides requirements and specifications relating to the system hardware. This chapter is helpful to those that install the system. UPPORTING OCUMENTS UNIVERGE SV8100 Features and Specifications Manual This manual provides detailed information concerning every feature available in the system. UNIVERGE SV8100/SV8300 System Hardware Manual The System Hardware Manual is provided for the system installer.
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Regulatory GENERAL INFORMATION This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the equipment is a label that contains, among other information, a product identifier in the format: US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The telephone company may change its technical operations and procedures.
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If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified Solutions, Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting the need for service to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc. Regulatory...
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UNIVERGE SV8100 Issue 5.0 PRIVATE (LEASED) LINES For Private (Leased) Line (Analog Data Format) equipment, type JM8 jack is required. Refer to ATIS Technical Report No. 5 for details on this connector. The Facility Interface Code (FIC) associated with each private line application represents the type of service that is provided by the telephone company.
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Issue 5.0 UNIVERGE SV8100 Routed to a recorded announcement that can be administered by the Customer Premise  Equipment (CPE) user. Routed to a dial prompt.  This equipment returns answer supervision on all DID calls forwarded to the Public Switched ...
Page 13: Hearing Aid Compatibility

Issue 5.0 HEARING AID COMPATIBILITY NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system must provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non-hearing aid compatible telephones.
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Issue 5.0 UNIVERGE SV8100 SAFETY INFORMATION This equipment has been certified by Canadian Standards Association and found to comply with all applicable requirements: CAN/CSA C22.2 No. 0-M – General Requirements – Canadian Electrical Code, Part II  CAN/CSA C22.2 No. 60950-1-03 – Safety of Information Technology Equipment – Part l: General ...
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UNIVERGE SV8100 Issue 5.0 CAUTION Users should not attempt to make such connections themselves, but should contact the applicable electrical inspection authority or electrician. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to the telephone interface.
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Issue 5.0 UNIVERGE SV8100 Table R-1 Battery Types and Quantities for Chassis and Blades (Continued) Unit Name Type of Battery Quantity CHS LARGE BATT SET Sealed Lead Headset Cordless II Ni MH Internal Batteries Sealed Lead Lithium-ion ® Bluetooth Cordless Handset G955 Wireless Lithium-ion CHSGW SMALL BATT SET...
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UNIVERGE SV8100 Issue 5.0 PRODUCT PACKAGE LABELING CONTAINS NICKEL-CADMIUM BATTERY. BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY. MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE. Ni-Cd CONTAINS SEALED LEAD BATTERY. BATTERY MUST BE RECYCLED. MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE. CONTAINS NICKEL-METAL HYDRIDE BATTERY.
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For an overview of the supported features, refer to the detailed documentation that comes with this system, contact your local NEC Philips representative or the support desk of NEC Philips Unified Solutions.
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In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisition of these products. www.nec-philips.com/weee you can find information about separate disposal and environmentally sound recycling.
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Issue 5.0 UNIVERGE SV8100 - - NOTES - - R-12 Regulatory...
Page 21: Table Of Contents

TABLE OF CONTENTS ___________________________________________________________________________________ Chapter 1 Introduction to UNIVERGE SV8100 Section 1 System Overview ................1-1 Section 2 UNIVERGE SV8100 System Capacities ........1-2 Section 3 SV8100 Digital and IP Multiline Telephone Line Up ....1-4 Modular Design ................1-4 Digital and IP Telephones ............1-5 3.2.1 Digital Telephones ..............
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Issue 5.0 UNIVERGE SV8100 ___________________________________________________________________________________ Chapter 4 Installation, Programming, and Maintenance Overview Section 1 Installation and Technical Considerations ......4-1 Section 2 Programming ................4-3 Section 3 Maintenance ................4-4 Chapter 5 Hardware Specifications Section 1 System Capacities ..............5-1 System Chassis Capacities ............5-1 System Blade Capacities .............5-5 System Trunk/Port/Channel Capacities ........5-12...
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UNIVERGE SV8100 Issue 5.0 ___________________________________________________________________________________ 6.3.4 Electra Elite IPK Terminals and Equipment ......5-26 6.3.5 Series i Terminals ..............5-27 Dialing Specifications ..............5-27 6.4.1 Dial Pulse Address Signaling ..........5-27 6.4.2 Dual-Tone Multifrequency (DTMF) Address Signaling ... 5-27 6.4.3 External Equipment Connection ..........
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Issue 5.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Table of Contents...
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LIST OF FIGURES ___________________________________________________________________________________ Figure 1-1 UNIVERGE SV8100 CHS2U GW-US 9.5” Chassis .......... 1-2 Figure 1-2 UNIVERGE SV8100 CHS2U-US 19” Chassis Expandability ......1-2 Figure 1-3 UNIVERGE SV8100 CHS2U B-US and CHS2U E Chassis Expandability ..1-3 Figure 1-4 UNIVERGE SV8100 Telephone Modular Design ..........1-4 Figure 1-5 Simplified SV8100 System (9.5”...
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Issue 5.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Figures...
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LIST OF TABLES ___________________________________________________________________________________ Table R-1 Battery Types and Quantities for Chassis and Blades ..........R-7 Table 1-1 Terminal Category Reference Chart (DT300/DT700) ........... 1-8 Table 1-2 Connectivity of Options ....................1-10 Table 2-1 Selectable Display Messaging Defaults ..............2-57 Table 3-1 Chassis Equipment List ....................
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Issue 5.0 UNIVERGE SV8100 ___________________________________________________________________________________ Table 5-9 Maximum Number of Packages Installed ..............5-15 Table 5-10 Terminal Power Factor ....................5-16 Table 5-11 IP Terminal Power Chart .....................5-17 Table 5-12 IEEE802.af Class Specifications .................5-17 Table 5-13 Traffic Capacity ......................5-18 Table 5-14 DT300 Series Loop Resistance and Cable Length .............5-20 Table 5-15 DT700 Series Loop Resistance and Cable Length .............5-20 term...
Page 29: Chapter 1 Introduction To Univerge Sv8100

YSTEM VERVIEW ECTION UNIVERGE SV8100 is an NEC IP system that offers TDM capability, at a competitive price. UNIVERGE SV8100 keeps a majority of the existing Electra Elite IPK II features with a few newly added features as well. Chapter UNIVERGE SV8100 is easy to install and provides remote maintenance capability.
Page 30: Univerge Sv8100 System Capacities

Issue 5.0 UNIVERGE SV8100 UNIVERGE SV8100 S YSTEM APACITIES ECTION The UNIVERGE SV8100 CHS2U GW-US is a 9.5” chassis that has three universal slots and one PSU. The standalone module provides 48 total ports (32 digital terminals) and can include any combination of stations and trunks below this number. Refer to Figure 1-1 UNIVERGE SV8100 CHS2U GW-US 9.5”...
Page 31: Figure 1-3 Univerge Sv8100 Chs2u B-us And Chs2u E Chassis Expandability

UNIVERGE SV8100 Issue 5.0 The UNIVERGE SV8100 9.5" Base chassis provides up to 16 trunk ports or 32 extension ports. An Expansion Chassis can be installed to the right of the Controlling or Base Chassis providing an additional 48 ports (40 trunk/ 80 stations maximum) and can include any combination of stations and trunks below this number.
Page 32: Modular Design

Issue 5.0 UNIVERGE SV8100 SV8100 D IP M IGITAL AND ULTILINE ELEPHONE ECTION Modular Design The UNIVERGE SV8100 offers a new exciting line up of modular telephones. This modular design allows the telephones to be upgraded and customized. Optional LCD panels, dial pads, handset cradles, face plates and colored side panels can easily be snapped on and off to upgrade and customize as the customer desires.
Page 33: Digital And Ip Telephones

UNIVERGE SV8100 Issue 5.0 Digital and IP Telephones The UNIVERGE SV8100 system offers a variety of digital and IP multiline telephones that are compatible with the system. All telephone models are offered in both black and white. 3.2.1 Digital Telephones The digital telephones offer two terminal types in its line up: Value and Economy.
Page 34: Ip Telephones

Issue 5.0 UNIVERGE SV8100 3.2.2 IP Telephones The IP telephones offer three terminal types in its line up: Economy, Value, and Sophisticated. Economy Telephones – the  value telephones are offered in a 6-button with display and a 2-button non-display model. The LCD is a full dot black and white display with cursor 6-Button with Display...
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UNIVERGE SV8100 Issue 5.0 IP Sophisticated Telephones – the  feature that sets this telephone apart as the flagship model is the large color touch panel LCD. The 10-key dial pad is backlit for easy viewing. The telephone supports full-duplex handsfree operation and PSTN (Public Switched Telephone Network) adapter for analog Sophisticated...
Page 36: Terminal Category Reference

Issue 5.0 UNIVERGE SV8100 3.2.3 Terminal Category Reference Table 1-1 Terminal Category Reference Chart (DT300/DT700) provides a quick reference of the DT300/DT700 terminals. Table 1-1 Terminal Category Reference Chart (DT300/DT700) System Equipment Compatibility Series Name Comments SV8100 SV8300 DT 300 Series DT 310 DTL-2E-( ) economical terminal providing access to...
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IP terminal provides a 5” color touch  panel (Sophistica features of the telephone provide easy ted)  use of NEC Unified communications and-third party telephony XML applications access to 32 telephony feature lines    across an IP backbone, built-in full...
Page 38: Upgradeable Telephone Options

Issue 5.0 UNIVERGE SV8100 Table 1-1 Terminal Category Reference Chart (DT300/DT700) (Continued) System Equipment Compatibility Series Name Comments SV8100 SV8300  Wireless Handset C124 SIP DECT —  G955 SIP DECT —   Cordless DTH-4R-1 Cordless II Lite  DTL-8R-1 Cordless DECT —...
Page 39: Equipment And Applications Overview

UNIVERGE SV8100 Issue 5.0 Table 1-2 Connectivity of Options (Continued) IP Terminals Digital Terminals Value Value Terminal Options ITL-8LD-1 Economy DTL-8LD-1 Economy Sophisticated ITL-12D-1 ITL-2E-1 DTL-12D-1 DTL-2E-1 ITL-320C-1 ITL-24D-1 ITL-6DE-1 DTL-24D-1 DTL-6DE-1 ITL-32D-1 DTL-32D-1  APR: Analog Port adapter with Ringer Digital DESI-less LK/LCD Unit...
Page 40: Figure 1-5 Simplified Sv8100 System (9.5" Gateway And Base) Connectivity

Issue 5.0 UNIVERGE SV8100 Communications between legacy stations/trunks and DT700 series telephones/IP networks are made using a VoIP daughter board, which converts packet-based voice data to TDM-based voice data, and vice versa. Both peer-to-peer connections and TDM-based connections are controlled by the CPU blade.
Page 41: Figure 1-6 Simplified Sv8100 System (19") Connectivity

UNIVERGE SV8100 Issue 5.0 Figure 1-6 Simplified SV8100 System (19”) Connectivity Figure 1-7 Simplified SV8100 System (9.5” Base and Expansion) Connectivity General Description Manual 1 - 13...
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Issue 5.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 1 - 14 Introduction to UNIVERGE SV8100...
Page 43: Chapter 2 Features

Features VERVIEW ECTION This chapter provides a feature comparison list, which compares the IPK II and UNIVERGE SV8100 feature names. The remainder of the chapter provides a list of all UNIVERGE SV8100 Chapter features and a brief description. For a more detailed description of the feature, refer to the UNIVERGE SV8100 Features and Specifications Manual.
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Issue 5.0 UNIVERGE SV8100 IPK II Feature Name UNIVERGE SV8100 Feature Name Automatic Route Selection Automatic Route Selection Background Music Background Music Barge-In Barge-In Battery Backup – System Memory Battery Backup – System Memory Battery Backup – System Power Battery Backup – System Power Call Appearance (CAP) Keys Call Appearance (CAP) Keys Call Arrival (CAR) Keys...
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UNIVERGE SV8100 Issue 5.0 IPK II Feature Name UNIVERGE SV8100 Feature Name Code Restriction, Dial Block Code Restriction, Dial Block Computer Telephony Integration (CTI) TAPI Compatibility Applications Conference Conference Conference, Voice Call/Privacy Release Conference, Voice Call/Privacy Release Continued Dialing Continued Dialing Not Supported Cordless DECT Terminal Cordless Telephone Connection...
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Issue 5.0 UNIVERGE SV8100 IPK II Feature Name UNIVERGE SV8100 Feature Name term term Cordless Lite II Terminal Cordless Lite II Terminal SV8100/SV8300 Terminals term Handset Cordless Not Supported term IP Gateway System E911 Compatibility E911 Compatibility Electra Elite IPK Terminals Electra Elite IPK Terminals Electra Elite Terminal Migration IPK/IPK II Migration...
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UNIVERGE SV8100 Issue 5.0 IPK II Feature Name UNIVERGE SV8100 Feature Name IP Station (MEGACO) – IAD Integrated IP Multiline Station (SIP) Access Device IP Station (MEGACO) – MG 16 IP Multiline Station (SIP) IP Station (SIP) – MG16 IP Single Line Telephone (SIP) IP Trunk –...
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Issue 5.0 UNIVERGE SV8100 IPK II Feature Name UNIVERGE SV8100 Feature Name Multiline Conference Bridge SMB8000 Multimedia Conference Bridge Multimedia Conference Bridge SMB8000 Multimedia Conference Bridge Multiple Trunk Types Multiple Trunk Types Music on Hold Music on Hold Name Storing Name Storing Night Service Night Service...
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UNIVERGE SV8100 Issue 5.0 IPK II Feature Name UNIVERGE SV8100 Feature Name Ring Groups Ring Groups Ringdown Extension, Internal/External Ringdown Extension, Internal/External Room Monitor Room Monitor Save Number Dialed Save Number Dialed Secondary Incoming Extension Secondary Incoming Extension Secretary Call (Buzzer) Secretary Call (Buzzer) Secretary Call Pickup Secretary Call Pickup...
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Issue 5.0 UNIVERGE SV8100 IPK II Feature Name UNIVERGE SV8100 Feature Name Tandem Trunking (Unsupervised Tandem Trunking (Unsupervised Conference) Conference) TAPI Compatibility TAPI Compatibility Tone Override Tone Override Traffic Reports Traffic Reports Transfer Transfer Trunk Group Routing Trunk Group Routing Trunk Groups Trunk Groups Trunk Queuing/Camp-On...
Page 51: Features Descriptions

UNIVERGE SV8100 Issue 5.0 IPK II Feature Name UNIVERGE SV8100 Feature Name Volume Controls Volume Controls Warning Tone For Long Conversation Warning Tone for Long Conversation Wireless – DECT Wireless DECT (SIP) EATURES ESCRIPTIONS ECTION Account Code – Forced/Verified/Unverified Account Codes are user-dialed codes that help the system administrator categorize and/or restrict trunk calls.
Page 52: Alphanumeric Display

APA-L Unit to connect devices such as tape recorders. The AP(A)-R/AP(R)-R/APA-L Units are the interface for installing a single line telephone, Modem, credit card reader, wireless headset, NEC Conference Max Conferencing unit or other compatible analog device. The PSA-L Unit (Power Save Adapter), an optional adapter for the ITL/DTL Terminals, is used to make or receive a call using the Public Switched Telephone Network (PSTN) when a call cannot be made with the ITL/DLT extension.
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UNIVERGE SV8100 Issue 5.0 Answer Hold Answer Hold allows a multiline terminal user to press the flashing Answer key to answer an incoming ringing call or a Camp-on call. When the multiline terminal user is already answering a call, the first call is automatically placed on hold, depending on the user setting in Program 15-02-06.
Page 54: Automatic Route Selection

Issue 5.0 UNIVERGE SV8100 Automatic Release Automatic Release drops the line circuit when an outside party abandons the call. For this feature to work with Loop Start Trunks, the CO/PBX providing the outside line must provide a timed disconnect signal. Automatic Release is normally provided on Ground Start, DID, ISDN, and Tie Line trunks.
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UNIVERGE SV8100 Issue 5.0 The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record telephone conversation or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal or state laws. Legal advice should be sought prior to implementing any practice that monitors or records any telephone conversation.
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Issue 5.0 UNIVERGE SV8100 Once a Call Appearance (CAP) Key call is set up, the user can handle it like any other trunk call. For example, the user can place the call on hold, transfer it to a co-worker or send it to a park orbit. An incoming call is answered on the first available CAP key, beginning with the lowest numbered key.
Page 57: Call Forwarding

UNIVERGE SV8100 Issue 5.0 Call Forwarding Enhancements With Version 3000 or higher system software, the Desktop terminal and the Mobile Extension can both ring. If neither extension answers, the call is forwarded to Voice Mail. Call Forwarding permits an extension user to redirect their calls to another extension or an off-premise number.
Page 58: Call Monitoring

Issue 5.0 UNIVERGE SV8100 Call Forwarding with Follow Me While at a co-worker’s desk, a user can have Call Forwarding with Follow Me redirect their calls to the co-worker’s extension. This helps an employee who gets detained at a co-worker’s desk longer than expected. To prevent losing important calls, the employee can activate Call Forwarding with Follow Me from the co-worker’s telephone.
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UNIVERGE SV8100 Issue 5.0 Call Redirect Call Redirect allows a multiline terminal user to transfer a call to a predefined destination (such as an operator, Voice Mail, or another extension) without answering the call. This can be useful if you are on a call and another rings in to your extension. When you press the Call Redirect key, the call is transferred, allowing you to continue with your current call.
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Issue 5.0 UNIVERGE SV8100 Caller ID Enhancements Pressing the Left Cursor Key twice (on equipped terminals) displays the Incoming Call History (Version 3000 or higher software). Caller ID allows a display terminal to show an incoming caller’s telephone number (called the Directory Number or DN) and optional name. The Caller ID information is available as pre-answer display.
Page 61: Class Of Service

UNIVERGE SV8100 Issue 5.0 Press a Trunk Group Routing (dial 9) Key  Dial a code for a specific trunk ( 9 + the trunk number)  Dial a code for a Trunk Group (704 + group number)  Dial a code for Trunk Group Routing or ARS (9) ...
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Issue 5.0 UNIVERGE SV8100 CO Message Waiting Indication This feature provides a Message Waiting indication when Voice Mail from the Central Office is used. The CO provides this feature using Visual Message Waiting Indication (VMWI) standards. Visual Message Waiting Indication visually indicates to a user that a message is present in their voice mail box.
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UNIVERGE SV8100 Issue 5.0 Dial Block can also be set by using the supervisor access code. If Dial Block is set by an extension user, the supervisor cannot release it. If Dial Block is set using the supervisor code, the extension user cannot release it. Important: This function works by password and Class of Service control (the supervisor is not an assigned extension).
Page 64: Data Line Security

Issue 5.0 UNIVERGE SV8100 Continued Dialing Continued Dialing allows an extension user to dial a call, wait for the called party to answer and then dial additional digits. This helps users that need services like Voice Mail, automatic banking and Other Common Carriers (OCCs). There are two types of Continued Dialing: Continued Dialing for Intercom Calls Depending on the Class of Service for an extension, a multiline terminal user may be...
Page 65: Department Calling

UNIVERGE SV8100 Issue 5.0 Delayed Ringing Delayed Ringing allows programmed secondary answering positions to ring on incoming calls after a programmed time. This feature applies to CO/PBX lines, Secondary Incoming Extensions, Virtual Extensions, and Call Arrival Keys. Department Calling With Department Calling, an extension user can call an idle extension in a programmed Department Group (64 Department Groups available) by dialing the group pilot number.
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Issue 5.0 UNIVERGE SV8100 Digital Trunk Clocking The UNIVERGE SV8100 CD-CP00-US has a built-in clock source for all digital trunk blades. Digital trunk blades are connected via an internal PLO (Phase Locked Oscillator) to derive Primary Clock from the network in priority order. If priority is set up incorrectly, or if two primary clocks are coming in, slips may occur causing improper data synchronization.
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UNIVERGE SV8100 Issue 5.0 DIL Delayed Ringing Extensions in a Ring Group can have delayed ringing for another extension DIL. If the DIL is not answered at its original destination, it rings the DIL No Answer Ring Group. This could help a Technical Service department, for example, that covers calls for an Inside Sales department.
Page 68: Directed Call Pickup

Issue 5.0 UNIVERGE SV8100 Direct Station Selection (DSS) Console The DSS Console gives a multiline terminal user a Busy Lamp Field (BLF) and one-button access to extensions, trunks and system features. This saves time for users that do a lot of call processing (e.g., attendants, operators or dispatchers). The DSS Console simplifies: Calling extensions and door boxes ...
Page 69: Directory Dialing

UNIVERGE SV8100 Issue 5.0 Directory Dialing Enhancements Directory Dialing with main CPU software Version 3000 or higher provides the following enhancements: Pressing the Right Cursor Key twice (on equipped terminals) displays the Common/  Group Speed Dial directory. Pressing the Right Cursor Key three times (on equipped terminals) displays the ...
Page 70: Door Box

Issue 5.0 UNIVERGE SV8100 Five Do Not Disturb options are available at each extension. These options can be accessed via multiline terminal Softkeys, DND feature key or DND system access code. 1 = Incoming trunk calls blocked  2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls ...
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Cordless II Terminal term The NEC D Cordless II Terminal may be used with the UNIVERGE SV8100 system. The DTR-4R-1 TEL uses 900 MHz Digital Spread Spectrum (DSS) Technology and must be connected in tandem to a multiline terminal.
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Issue 5.0 UNIVERGE SV8100 term Cordless Lite II Feature (DTH-4R-1) Headset Connection Channels Determined by environmental conditions. These are cordless RF devices and, therefore, some  interference may take place when operating in the same environment as other wireless devices which operate in the same frequency spectrum.
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UNIVERGE SV8100 Issue 5.0 The UNIVERGE SV8100 system allows a maximum of 240 Electra Elite IPK terminals to be attached to the system. Facsimile CO Branch Connection The UNIVERGE SV8100 system provides branch connection of locally provided facsimile machines to CO/PBX lines. Additional dedicated CO/PBX lines are not required for a facsimile to operate.
Page 74: Forced Trunk Disconnect

Issue 5.0 UNIVERGE SV8100 Forced Trunk Disconnect Forced Trunk Disconnect allows an extension user to disconnect (release) another extension active outside call. The user can then place a call on the released trunk. Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no other trunks are available.
Page 75: Headset Operation

UNIVERGE SV8100 Issue 5.0 Handsfree and Monitor Handsfree allows a multiline terminal user to process calls using the speaker and microphone in the telephone instead of the handset. Handsfree is a convenience for workers who do not have a free hand to pick up the handset. For example, a terminal operator could continue to enter data with both hands while talking on the telephone.
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Issue 5.0 UNIVERGE SV8100 There are four types of Hold: System Hold  An outside call a user places on Hold flashes the line key (if programmed) at all other multiline terminals. Any multiline terminal user with the flashing line key can pick up the call.
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UNIVERGE SV8100 Issue 5.0 Toll Restriction (When Checked In)  Room Status  Room Status Printouts  DSS Console Monitoring  Do Not Disturb  Flexible Numbering Plan  Hotline Hotline gives a multiline terminal user one-button calling and Transfer to another extension (the Hotline partner).
Page 78

Issue 5.0 UNIVERGE SV8100 Handsfree Answerback/Forced Intercom Ringing Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speaking toward the telephone, without lifting the handset. Like Handsfree, this is a convenience for workers who do not have a free hand to pick up the handset.
Page 79

UNIVERGE SV8100 Issue 5.0 ITL-12D-1 (BK) TEL/ITL-12D-1 (WH) TEL  ITL-12PA-1 (BK) TEL  ITL-24D-1 (BK) TEL/ITL-24D-1 (WH) TEL  ITL-32D-1 (BK) TEL/ITL-32D-1 (WH) TEL  ITL-32OC-1 (BK) TEL  IP Single Line Telephone (SIP) SIP (Session Initiation Protocol) is used for Voice over Internet Protocol. It is defined by the IETF (Internet Engineering Task Force) RFC3261.
Page 80

This feature added with Version 2500 (V2.50). DTU/DTP terminal support is available with Version 2.51 or higher. The IPK/IPK II Migration package allows the user of an existing NEC IPK/IPK II platform to use the enhanced abilities of the SV8100.
Page 81

UNIVERGE SV8100 Issue 5.0 ISDN Compatibility Enhancements Calling Party Name can be sent on outgoing ISDN calls (Version 3000 or higher software). ISDN-BRI Integrated Service Digital Network – Basic Rate Interface (ISDN-BRI) is a Public Switched Telephone Network (PSTN) service that provides two B channels and a D channel (2B + D) for voice call trunking.
Page 82

 between the UNIVERGE SV8100, NEAX IPS, IPX, SV7000 and the UNIVERGE SV8300. The UNIVERGE SV8100 uses the NEC proprietary CCIS Peer to Peer protocol  over IP to communicate from system to system. The PZ-(X)IPLA is required for connections between IP terminals and IP trunks.
Page 83: Last Number Redial

UNIVERGE SV8100 Issue 5.0 Centralized E911 (K-CCIS)  Dial Access to Attendant – K-CCIS  Direct Inward Dialing – K-CCIS  Dual Hold – K-CCIS  Elapsed Time Display – K-CCIS  Flexible Numbering of Stations – K-CCIS  Hands-Free Answerback – K-CCIS ...
Page 84: Line Preference

Issue 5.0 UNIVERGE SV8100 When the Redial key is pressed, the display indicates REDIAL [ ] / SYS. The user can then press to redial the number displayed, or enter a System Speed Dialing bin number to be dialed. Pressing Redial repeatedly scrolls through the last 10 numbers dialed.
Page 85: Long Conversation Cutoff

UNIVERGE SV8100 Issue 5.0 Auto-Answer of Non-Ringing Lines With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls that ring other extensions (not their own). This helps a user that has to answer calls for co-workers that are away from their desks. When the user lifts the handset, they automatically answer the ringing calls based on Trunk Group Routing programming.
Page 86: Meet Me Paging

Issue 5.0 UNIVERGE SV8100 Meet Me Paging Meet Me Paging allows an extension user to Page a co-worker and privately meet with them on a Page zone. The Paging zone is busy to other users while the meeting takes place. While the co-workers meet on the zone, no one else can hear the conversation, join in, or make an announcement using that zone.
Page 87: Microphone Cutoff

UNIVERGE SV8100 Issue 5.0 MH240 Wireless IP Telephone Enhancements This feature added with Version 2500. The same user name and password can be assigned to IP Multiline Station, MH240 and Desktop ports when automatic or manual registration is used (Version 3000 or higher software).
Page 88: Music On Hold

Music on Hold feature of telecommunications systems. NEC America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim any liability arising out of the failure to obtain such a license.
Page 89: Night Service

UNIVERGE SV8100 Issue 5.0 Additional Characters Available When using the Name Storing feature, the system now provides additional characters which can be used. These characters are available with any option that allows Name Storing – Speed Dial – System/Group/Station, One-Touch Keys, Extension Name, Trunk Naming.
Page 90

Issue 5.0 UNIVERGE SV8100 An extension user can chain dial with One-Touch Keys. For example, a user can store the number for a company Automated Attendant in key 1 and employee extension numbers in keys 2~5. The user can press key 1 to call the company, then one of keys 2~5 to ring the employee to whom they want to speak.
Page 91

UNIVERGE SV8100 Issue 5.0 Paging, Internal Internal Paging lets extension users broadcast announcements to other multiline terminal users. When a user makes a Zone Paging announcement, the announcement broadcasts to all idle extensions in the zone dialed. With All Call Paging, the announcement broadcasts to all idle extensions programmed to receive All Call Paging.
Page 92

Issue 5.0 UNIVERGE SV8100 Extended Park An extension Class of Service determines whether it uses the normal Park Orbit Recall time or the Extended Park Orbit Recall time. The times are set in system programming. When an extension with Extended Park Recall Class of Service option parks a call, it recalls after the Extended Park Orbit Recall time.
Page 93: Power Failure Transfer

UNIVERGE SV8100 Issue 5.0 PC Programming The UNIVERGE SV8100 has three different methods for programming. The first is via the handset, the second is by PCPro and third by WebPro. PCPro is a Microsoft Windows based application. It allows the technician/system administrator to download a database from the system, make changes, and then upload.
Page 94: Programmable Function Keys

Issue 5.0 UNIVERGE SV8100 Programmable Function Keys Each multiline terminal has Programmable Function Keys that simplify placing calls, answering calls, and using certain features. You can customize the function of a multiline terminal programmable key from each multiline terminal. Depending on your telephone style, you can have up to 48 Programmable Function Keys.
Page 95: Repeat Redial

UNIVERGE SV8100 Issue 5.0 Repeat Redial If a multiline terminal user places a trunk call that is busy or unanswered, they can have Repeat Redial try it again later on. The user does not continually have to try the number again – hoping it goes through. Repeat Redial automatically retries it until the called party answers (the number of retries is based on system programming).
Page 96: Ring Groups

Issue 5.0 UNIVERGE SV8100 Ring Groups Ring Groups determine how trunks ring extensions. Generally, trunks ring extensions only if Ring Group programming allows. For example, to make a trunk ring an extension: Assign the trunk and the extension to the same Ring Group. ...
Page 97: Save Number Dialed

UNIVERGE SV8100 Issue 5.0 Room Monitor for Single Lines This option enables you to monitor the room status through your single line telephones. Between multiline terminals, the monitored room status is picked up by the telephone microphone and the activity is heard through the speaker of the monitoring multiline terminal.
Page 98: Selectable Display Messaging

Issue 5.0 UNIVERGE SV8100 Secondary Incoming Extension Enhancements With Version 3000 or higher system software, the appropriate line key page automatically displays for incoming calls on the DTL-8LD-1 (DESI-less) and ITL-320C-1 terminals. Secondary Incoming Extensions (SIEs) are incoming appearance keys of actual stations assigned in the system.
Page 99: Table 2-1 Selectable Display Messaging Defaults

UNIVERGE SV8100 Issue 5.0 For example, an extension user could select the message GONE FOR THE DAY. Any display multiline terminal user calling the extension may hear a DND signal and then see the message. See table below for a list of the standard messages. An extension user can add digits for date, time or telephone number after messages 1~8 and 10 (up to 24 characters).
Page 100: Serial Call

Issue 5.0 UNIVERGE SV8100 Serial Call Serial Call transfers a call so it automatically returns to the transferring extension. Serial Calling saves transferring steps between users. For example, a Customer Service Representative (CSR) has a client on the telephone who needs technical advice.
Page 101

UNIVERGE SV8100 Issue 5.0 SMB8000 Interactive Voice Response Enhancements This feature available with Version 2000. SMB8000 Interactive Voice Response (IVR) is a software application that accepts a combination of voice telephone input, database information, and telephone keypad selection to provide audio (usually voice) information to callers and databases, place calls, transfer calls, and send email messages.
Page 102

Issue 5.0 UNIVERGE SV8100 The Multimedia Conference Bridge Application functionalities include: Preset Conference  Scheduled Conferences  Two Authentication Levels:  Admin Group  User Group  Phone XML Integration  Update Firmware via Web Interface  Export Conference Log Databases ...
Page 103

UNIVERGE SV8100 Issue 5.0 There are three types of Speed Dialing: System, Group and Station. All co-workers can share the System Speed Dialing numbers. All co-workers in the same Speed Dialing Group can share the Group Speed Dialing numbers. Station Speed Dialing numbers are available only at a user extension.
Page 104

Issue 5.0 UNIVERGE SV8100 Using a Programmable Function Key To streamline frequently-called numbers, a Speed Dialing Programmable Function Key can also store a Speed Dialing bin number. When the extension user presses the key, the telephone automatically dials out the stored number. This provides true one-touch calling via a telephone function key.
Page 105

UNIVERGE SV8100 Issue 5.0 Digit Counting  Digit Masking  Duration Monitoring  Extension Exclusion  PBX Call Reporting  Trunk Exclusion  Usage Summaries  Extension Name or Number  Station Name Assignment – User Programmable This feature allows a user to program the Station Name for their telephone extension or any extension in the system.
Page 106

Issue 5.0 UNIVERGE SV8100 Which extension made or received the call  The CID/ANI, DNIS of the caller  The trunk or line numbers that handled the call  Account codes and authorization codes used for the call  CCIS calls are now logged with extension number and trunks used for CCIS. ...
Page 107

Desktop Shared Services for more information. Desktop Client The Desktop Client enhances the operation of the NEC digital telephone set by providing easy access to common, and not so common, UNIVERGE SV8100 voice control features. This software application provides a very intuitive user interface that can be conveniently located at the top or bottom of the PC screen.
Page 108

Issue 5.0 UNIVERGE SV8100 Headset (Optional) The headset can be plugged into the multiline telephone and used when making or receiving calls with the Desktop Client. Desktop Client runs on a PC and communicates with the UNIVERGE SV8100 through TCP/IP. The Desktop Client can be run for a physical deskset station or a softphone station.
Page 109

Main Site to control remaining connected sites. SV8100 PoE Gigabit Switch The NEC PoE Gigabit Switch card (GSWU) is a fully managed switch which brings gigabit speeds to users while adding a whole new level of intelligence and security to networks.
Page 110

Issue 5.0 UNIVERGE SV8100  802.3af compliant, supplies up to IEEE standard maximum 15.4W on eight 10/ 100/1000 ports Link/ACT, POE System Simplified QoS management using 802.1p, Diffserv or ToS traffic prioritization  specifications Granular security and QoS implementation  802.1Q based VLANs enable segmentation of networks for improved ...
Page 111

UNIVERGE SV8100 Issue 5.0 The DT700 series telephones provide a converged infrastructure at the desktop, with a 10Base-T/100Base-TX connection to the LAN and built-in hub for a PC connection to the telephone itself. The system can provide peer-to-peer connections between the DT700 series telephones with voice compression, offering existing IP telephone features with an enhanced user interface.
Page 112

Issue 5.0 UNIVERGE SV8100 ANI/DNIS Compatibility The system is compatible with Telco T1 Automatic Number Identification (ANI) and Dialed Number Information Service (DNIS) services. A compliment to Caller ID service, ANI/DNIS Compatibility provides: Receive Format  Flexible Routing  Route According to DID Translation Table or Speed Dial Bins ...
Page 113

UNIVERGE SV8100 Issue 5.0 Tandem Trunking could help an office manager put two outside sales people in touch. The office manager could: Answer a call from one salesperson  Place a call to the second salesperson  Set up the Trunk-to-Trunk Conference ...
Page 114

Issue 5.0 UNIVERGE SV8100 Traffic Reports The system can send data to a PC connected to the UNIVERGE SV8100. The telephone call traffic data for each extension is captured for use with the Station Message Detail Recording (SMDR) feature. Call Traffic The total of outgoing call frequency, outgoing call duration, incoming call frequency, answer frequency, incoming call duration, ringing duration for each line and extension, and abandon call frequency for each line is logged.
Page 115

UNIVERGE SV8100 Issue 5.0 Transfer Call into Conference/Existing Call This feature allows either a multiline terminal or single line telephone to Barge-In to transfer a call to an existing call. This call can be a 2-party call, a Conference call, or a Barge-In Conference.
Page 116

UCB is licensed according to the modules required by the customer, and the number of concurrent users. For specific information regarding each module, refer to the separate product manuals. These manuals are common for all NEC platforms, and the feature restrictions described in the document may limit availability of some features for installations on the SV8100 telephone system.
Page 117

UNIVERGE SV8100 Issue 5.0 Telephone calls (incoming DIT, ANA, DID, CO, or ring Transfer) terminate to a programmed queue. Each queue is programmed as an SIP extension so the number of queues depends on the total number of configured devices in the SV8100 system. A maximum of 512 extensions are supported, and the user must remember to count voicemail ports and Q-announce ports.
Page 118

Issue 5.0 UNIVERGE SV8100 Voice Mail Overflow  Voice Mail Caller ID  Quick Transfer to Voice Mail  Optional UM8000 Mail TeLANophy Module Features ® Text-to-Speech Using Nuance RealSpeak™  ® ViewMail with Live Record Module  ® ViewFax ...
Page 119

UNIVERGE SV8100 Issue 5.0 When the phone is set to Unicast Mode the internal paging is sent to the phone via a Unicast Packet. When the phone is set to Multicast Mode the internal page is sent to the phone via a Multicast Packet.
Page 120

Issue 5.0 UNIVERGE SV8100 If all members of the UCD (Department) group are busy, an incoming or transferred call to the group pilot number queues for an available member. Each group has a queue that can hold any number of waiting calls. If a display telephone is waiting in queue, the user sees: WAITING (group name).
Page 121

UNIVERGE SV8100 Issue 5.0 Flexible Network Routing Use network routes to set up single-channel networking between many separate systems – or use multiple networking channels per system for greater network performance. Data tables in the system program define the routing for each extension in each network node.
Page 122

Issue 5.0 UNIVERGE SV8100 3 CHS2U-US (19” Chassis) & 1 CHS2U B-US/CHS2U E (9.5” Base Chassis/9.5” Expansion Chassis) 4 CHS2U-US (19” Chassis) & 0 CHS2U B-US/CHS2U E (9.5” Base Chassis/9.5” Expansion Chassis) User Programming Ability A station user can perform programming functions. Speed Group Dialing and Function Keys are just two features programmable from a station.
Page 123

UNIVERGE SV8100 Issue 5.0 Voice Mail Overflow  Message Center Mailbox  Voice Mail Caller ID  Voice Mail Queuing  Message Key will Operate as Voice Mail Key  VM8000 InMail Available  VM8000 InMail: External Transfer Available  VM8000 InMail: Softkey With Security Code Programming ...
Page 124

Issue 5.0 UNIVERGE SV8100 Dial 2 to Park and Page. (The caller returns to these options if the Park is not picked up.) Dial 3 for other options. (Normally, this routes to the extension’s Next Call Routing Mailbox.) VM8000 InMail Park and Page is available at Personal and Group Subscriber Mailboxes, and can be enabled through system programming or via the subscriber’s Mailbox Options Menu.
Page 125

The NEC IP Recorder SonicView feature added with Version 3000 or higher. When using NEC DT 300 and DT 700 desktop terminals, telephone calls can be monitored, recorded and stored. For DT 300 (TDM) terminals, the NEC 4-Port Digital Call Logging Unit - VSR (Voice Security Recorder) is used. For DT 700 (IP) terminals, the NEC SonicView IP Recorder is used.
Page 126: Voice Over

Issue 5.0 UNIVERGE SV8100 Integrated voice mail enhances the telephone system with the following features: Voice Mail Call Forwarding to  Leaving a Message  Voice Mail Transferring to  Voice Mail Queuing When accessing the voice mail, the system provides a voice mail queue. If all the voice mail ports are busy, any call trying to get to the voice mail is placed in queue.
Page 127

UNIVERGE SV8100 Issue 5.0 To enable Voice Over, a multiline terminal can have a function key programmed for Voice Over. In addition to one-touch Voice Over operation, the key shows the Voice Over status as follows: When the key is . . . You are .
Page 128: Volume Controls

Issue 5.0 UNIVERGE SV8100 Voice Response System (VRS) Upload Download Audio Enhancements This feature added with Version 3000. The Voice Response System (VRS) Upload Download Audio feature allows the upload of VRS greetings up to 1MB in size, recorded on a PC or professionally, to any valid VRS message in the system.
Page 129

The number of Wireless DECT (SIP) handsets supported by the UNIVERGE SV8100 is dependant on the number of SIP Client licenses. Components of the Wireless DECT (SIP) system include the following: NEC C124 SIP DECT Handset The handset has the following features: Alphanumeric Display with Backlight ...
Page 130

Caller ID Presentation  Headset Connection  R-Key for Transfer and Special Services  When off-hook, press R to Recall, transfer. NEC G955 SIP DECT Handset Features Description Call Automatic Call answer Call reject option  ...
Page 131

UNIVERGE SV8100 Issue 5.0 Features Description Localization Multiple supported languages: 13 Triple frequency band   Menu Easy menu programming  Mobility/ Multiple subscriptions DECT systems:  8 DECT systems Other Sound/Audio Adjustable ringer volume Microphone mute   Loudspeaker mode/hands free Silent ring support ...
Page 132

Issue 5.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 90 Features...
Page 133: Table 3-1 Chassis Equipment List

Equipment QUIPMENT ECTION The following tables list all equipment for the SV8100 system. Table 3-1 Chassis Equipment List Chapter Stock Number Equipment Name Equipment Description 670015 CHS2U-US 19” Chassis (6-slot) 670016 CHS2U GW-US 9.5” Gateway Chassis (3-slot) 670067 9.5” Base Chassis (3-slot) CHS2U B-US 670068 9.5”...
Page 134: Table 3-3 Battery Mount Equipment List

Issue 5.0 UNIVERGE SV8100 Table 3-3 Battery Mount Equipment List Stock Number Equipment Name Equipment Description 670511 CHSGW SMALL BATT BOX Short-term battery box for 3-slot chassis Backup Time – 10 minutes 670505 CHS LARGE BATT BOX Long Term Battery Box for CHS1U-US and CHS2U-US Chassis Cable between batteries –...
Page 135: Table 3-5 Cable Equipment List

UNIVERGE SV8100 Issue 5.0 Table 3-4 Blade Equipment List (Continued) Stock Number Equipment Name Abbreviations Equipment Description 670114 CD-8LCA 8-port Single Line Telephone Interface 670115 PZ-8LCE LCDB 8-port Single Line Telephone Interface on CD-4LCA and CD-8LCA 670116 CD-2BRIA 2 Basic Rate Interface 670117 PZ-2BRIA BRTDB...
Page 136: Table 3-6 Digital Multiline Terminal (dt300 Series) Equipment List

Issue 5.0 UNIVERGE SV8100 Table 3-5 Cable Equipment List (Continued) Stock Number Equipment Name Equipment Description 670531 CHS2U BATT CA EXT-A Battery Cable for External Battery 6-slot Chassis Table 3-6 Digital Multiline Terminal (DT300 Series) Equipment List Stock Number Equipment Name Equipment Description 680000 DTL-2E-1 (BK) TEL...
Page 137: Table 3-8 Dt300/dt700 Series Optional Equipment List

UNIVERGE SV8100 Issue 5.0 Table 3-7 IP Multiline Terminal (DT700 Series) Equipment List (Continued) Stock Number Equipment Name Equipment Description 690004 ITL-24D-1 (BK) TEL Value IP 24-button Display Telephone 690005 ITL-24D-1 (WH) TEL 690006 ITL-32D-1 (BK) TEL Value IP 32-button Display Telephone 690007 ITL-32D-1 (WH) TEL 690009...
Page 138

Issue 5.0 UNIVERGE SV8100 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680656 DESI ITL/DTL-SIDE-LCDV (25 DESI Sheet for Value Telephone LCD (Left and PKG) Right Part Sheet, 25 Package) 680657 DESI ITL/DTL-SIDE-LCDS (25 DESI Sheet for Sophisticated Telephone LCD PKG) (Left and Right Part Sheet, 25 Package)
Page 139

UNIVERGE SV8100 Issue 5.0 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680722 LKPANEL(60BTN)-L (BK) UNIT Spare Plastic Cover Kit (60-button) 680723 LKPANEL(60BTN)-L (WH) UNIT 680724 DTL (Value)-Base-1 unit Digital Base 680725 LCDD(S)-L (BK) UNIT Digital Standard Telephone LCD 680726 LCDD(S)-L (WH) UNIT...
Page 140

Issue 5.0 UNIVERGE SV8100 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680759 KeyKitPanel(V)-L (Orange-M) Color face panel for Value (Orange Metallic) Unit 1 set consists 10 of panels 680760 KeyKitPanel(V)-L (D-Brown-M) Color face panel for Value (Dark Brown Metallic) Unit 1 set consists 10 of panels 680761...
Page 141

UNIVERGE SV8100 Issue 5.0 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680777 PANEL(BIO-Base)-L UNIT BIO side panel for Base 1 set consist of 10 pair of panels. A pair includes (1) left and (1) right panel 680778 PANEL(BIO-VLCD)-L UNIT BIO side panel for Value LCD...
Page 142: Table 3-9 Sv8100 Weights And Dimensions

Issue 5.0 UNIVERGE SV8100 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 690628 ITL/DTL PTM Handset (BK) Push to Mute Handset 690629 ITL/DTL PTT Handset (BK) Push to Talk Handset 690630 GBA-L UNIT Gigabit Adapter 690631 AC-L UNIT AC Adapter for GBA-L UNIT...
Page 143

UNIVERGE SV8100 Issue 5.0 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight MGN-U10 ETU 14.6 oz 1.89 in 11.47 in 8.46 in (0.41 kg) (48 mm) (290 mm) (214 mm) CHS LARGE BATT BOX 352.7 oz 23.23 in 17.72 in 10.43 in...
Page 144

Issue 5.0 UNIVERGE SV8100 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight PZ-4LCA 3.10 oz 0.60 in 9.45 in 7.68 in (0.09 kg) (15 mm) (240 mm) (195 mm) CD-8LCA 6.46 oz 0.98 in 9.45 in 7.68 in (0.183 kg) (25 mm)
Page 145

UNIVERGE SV8100 Issue 5.0 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight CHS LARGE BATT BOX 458.6 oz 5.24 in 16.93 in 14.3 in (13 kg) (133 mm) (430 mm) (363 mm) CHS2U JOINT BRACKET KIT 7.06 oz 0.19 in 5.91 in...
Page 146

Issue 5.0 UNIVERGE SV8100 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight ITL-32D-1 (BK) TEL 45.6 oz 4.41 in 8.1 in 10.16 in ITL-32D-1 (WH) TEL (1.3 kg) (112 mm) (205.8 mm) (258 mm) ITL-320C-1 (BK) TEL 56.44 oz 4.41 in 8.94 in...
Page 147

Installation, Programming, and Maintenance Overview NSTALLATION AND ECHNICAL ONSIDERATIONS ECTION The compact UNIVERGE SV8100 chassis and front loading blades make Chapter installation easy. The system can be wall, floor or rack mounted as desired. The CD-CP00-US (Central Processing Unit) performs a number of functions and operations under the control of software programs on the CD-CP00-US package.
Page 148

Issue 5.0 UNIVERGE SV8100 Caller ID Receiver receives Caller ID signals from the central office and converts those signals for display on the UNIVERGE SV8100 telephones. Caller ID Generator generates industry standard Caller ID signals, based on the digital signal delivered from the CCPU and transmitted to the distant-end.
Page 149

UNIVERGE SV8100 Issue 5.0 ROGRAMMING ECTION From Multiline Terminals Programming is done using DTH/DTR-8D-1 TEL, DTH/DTR-16D-1 TEL, DTH/ DTR-32D-1 TEL, or DTL-6/12/24/32D-1 TEL, DTL-8LD-1 TEL, ITL-6DE-1 TEL, ITL-12/24/32D-1 TEL, ITL-8LD-1 TEL, or ITL-320C-1 TEL multiline terminals. When a programming multiline terminal is off-line in the Program Mode, the rest of the system continues to function.
Page 150

Issue 5.0 UNIVERGE SV8100 AINTENANCE ECTION Installing Interface Blades without Disrupting Ongoing Calls Each interface and optional blade has an LED indication of power status. An interface blade (except the CD-CP00-US) with this switch OFF can be removed or installed with the system power on. The combination of status indication and blade replacement with power on allows the maintenance technician to replace suspect circuits without disrupting ongoing calls.
Page 151: Figure 5-1 Base And Expansion Chassis

Hardware Specifications YSTEM APACITIES ECTION System Chassis Capacities The CHS2U-US UNIVERGE SV8100 system consists primarily of Chapter the base chassis and a maximum of three expansion chassis. Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 320 ports. By linking two UNIVERGE SV8100 systems via IP connection, the maximum capacity can be increased to 712 ports (512 station/ 200 trunks).
Page 152: Figure 5-2 Univerge Sv8100 Chs2u Gw-us Chassis

Issue 5.0 UNIVERGE SV8100 The UNIVERGE SV8100 CHS2U GW-US is a 9.5” chassis that has three universal slots and one PSU. The standalone module provides 48 total ports (32 digital terminals) and can include any combination of stations and trunks below this number.
Page 153

UNIVERGE SV8100 Issue 5.0 Table 5-1 9.5” Gateway and 19” Maximum System Capacities – Chassis (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Chassis without Networked with CPU Comments Chassis Number of Slot(s) for 3 Slots 5 Slots 6 Slots 23 Slots Interface Package Expansion:...
Page 154: Figure 5-3 Chs2u B-us Base And Chs2u E Expansion Chassis

Issue 5.0 UNIVERGE SV8100 9.5” (Base) 9.5” (Base + Expansion) x 1 3 Slots 32 Ports 9.5” (Base + Expansion) x 2 6 Slots 80 Ports 12 Slots 160 Ports 9.5” (Base + Expansion) x 4 IP Expansion 24 Slots 320 Ports IP Connection 712 Ports...
Page 155: Table 5-3 Sv8100 Maximum 9.5" Gateway And 19" System Capacities - Blades

UNIVERGE SV8100 Issue 5.0 Table 5-2 9.5” Base and Expansion Maximum System Capacities – Chassis 9.5” Base 9.5” Base 9.5” Base Hardware 9.5” Base Expansion Expansion Expansion Networked without Comments with CPU Chassis Number of Slot(s) for 3 Slots 5 Slots 6 Slots 23 Slots Interface Package...
Page 156

Issue 5.0 UNIVERGE SV8100 Table 5-3 SV8100 Maximum 9.5” Gateway and 19” System Capacities – Blades 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Chassis without Networked with CPU Comments Chassis Number of Slot(s) for Interface 3 Slots 5 Slots 6 Slots 23 Slots Package...
Page 157

UNIVERGE SV8100 Issue 5.0 Table 5-3 SV8100 Maximum 9.5” Gateway and 19” System Capacities – Blades (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Chassis without Networked with CPU Comments Chassis Number of Slot(s) for Interface 3 Slots 5 Slots 6 Slots 23 Slots Package...
Page 158: Table 5-4 Sv8100 Maximum 9.5" Base And Expansion System Capacities - Blades

Issue 5.0 UNIVERGE SV8100 Table 5-3 SV8100 Maximum 9.5” Gateway and 19” System Capacities – Blades (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Chassis without Networked with CPU Comments Chassis Number of Slot(s) for Interface 3 Slots 5 Slots 6 Slots 23 Slots Package...
Page 159

UNIVERGE SV8100 Issue 5.0 Table 5-4 SV8100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Base Expansion without with CPU Networked Comments with CPU Chassis Number of Slot(s) for 3 Slots 5 Slots 6 Slots...
Page 160

Issue 5.0 UNIVERGE SV8100 Table 5-4 SV8100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Base Expansion without with CPU Networked Comments with CPU Chassis Number of Slot(s) for 3 Slots 5 Slots 6 Slots...
Page 161: Table 5-5 Daughter Board Combinations

UNIVERGE SV8100 Issue 5.0 Table 5-4 SV8100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Base Expansion without with CPU Networked Comments with CPU Chassis Number of Slot(s) for 3 Slots 5 Slots 6 Slots...
Page 162: Table 5-6 Sv8100 9.5" Gateway And 19" Maximum System

Issue 5.0 UNIVERGE SV8100 System Trunk/Port/Channel Capacities The maximum slot and channel capacities are listed in Table 5-6 SV8100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels Table 5-6 SV8100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels on page 5-12.
Page 163

UNIVERGE SV8100 Issue 5.0 Table 5-6 SV8100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels (Continued) 9.5” 19” Chassis Chassis System Number of: Maximum (CPU + 2 (6 Slots) (12 Slots) (18 Slots) (24 Slots) Slots) Analog Trunks (COT) Total 200 PRI (1.5M) IP Trunk (SIP/K-CCIS –...
Page 164: Table 5-7 Sv8100 9.5" (base And Expansion) Maximum System

Issue 5.0 UNIVERGE SV8100 Table 5-7 SV8100 9.5” (Base and Expansion) Maximum System Capacities – Trunks/Ports/Channels 9.5” 9.5” Base + Expansion Base System Number of: Maximum (CPU + 2 (6 Slots) (12 Slots) (18 Slots) (24 Slots) Slots)  Number of Timeslots Data term (-48V)
Page 165: Table 5-8 Board Power Factor

UNIVERGE SV8100 Issue 5.0 HASSIS OWER ASED ALCULATOR HART ECTION The Univerge SV8100 system uses two types of power factors. For a single chassis chart refer to Table 5-8 Board Power Factor. For the maximum number of specific blades per package, see Table 5-9 Maximum Number of Packages Installed.
Page 166

Issue 5.0 UNIVERGE SV8100 Table 5-10 Terminal Power Factor Terminal Power Factor 19 inch Metal Chassis with Fan =<80 9.5 inch Plastic Chassis without Fan =<64 Item Power Factor DTL-24D-1 TEL DTL-8LD-1 TEL BHA-L UNIT ADA-L UNIT APR-L UNIT DT300 series : 2 term series i : 3 BCH-L (BK) UNIT...
Page 167: Table 5-11 Ip Terminal Power Chart

UNIVERGE SV8100 Issue 5.0 Table 5-11 IP Terminal Power Chart Label Indication IEEE802. Maximum Current Without Options (Maximum Current with All Options) Terminal Class 48VDC 24VDC 48VDC 24VDC ITL-320C-1 TEL Class 3 160mA 7.7W 290mA 7.0W 111mA 5.3W 192mA 4.6W ITL-32D-1 TEL Class 2 130mA...
Page 168: Table 5-13 Traffic Capacity

Issue 5.0 UNIVERGE SV8100 RAFFIC APACITY ECTION Table 5-13 Traffic Capacity provides information about the traffic capacity for the basic system package and expanded system package. Table 5-13 Traffic Capacity Basic System Expanded System Traffic Capacity Package Package Traffic Capacity 4800 BHCA 4800 BHCA (CD-CP00-US)
Page 169: Figure 5-4 Connecting The Dlc Using Twisted 2-pair Cable

UNIVERGE SV8100 Issue 5.0 ABLING EQUIREMENTS AND PECIFICATIONS ECTION This section provides cabling requirements and specifications for various equipment used in the SV8100 system. term Only the DT300/DT700, D Series i telephones, single line telephones, cordless telephones and wireless telephones discussed in the document can be installed on the SV8100 system.
Page 170

Issue 5.0 UNIVERGE SV8100 Table 5-14 DT300 Series Loop Resistance and Cable Length By Twisted 1-Pair Cable Terminal or Adapter (without AC Adapter) 24 AWG DTL-2E-1 (BK) TEL 1,969 ft (600m) DTL-6DE-1 (BK) TEL 1,969 ft (600m) 1,969 ft (600m) DTL-8LD-1 (BK) TEL DTL-8LD-1 (WH) TEL 1,969 ft (600m)
Page 171

UNIVERGE SV8100 Issue 5.0 term term Table 5-16 D Series i or D IP Terminal Loop Resistance and Cable Length Maximum Maximum By Twisted By Twisted By Twisted By Twisted Loop Loop 1-Pair Cable 2-Pair Cable 1-Pair Cable 2-Pair Cable Terminal or Resistance Resistance...
Page 172

Issue 5.0 UNIVERGE SV8100 Table 5-18 Cabling Requirements Connected Equipment Cable Music on Hold and Background Music Sources Hi-Fi Shielded Audio Cable External Amplifier Hi-Fi Shielded Audio Cable Cat 5 Straight Data Network ITL Cabling Cable – 328.1 ft (100m) maximum distance.
Page 173: Table 5-19 Power Consumption

UNIVERGE SV8100 Issue 5.0 KWh @ AC Input I x 120V/1000: Base chassis=0.263 KWh,  Expansion chassis=0.263 KWh, total 1.052 KWh BTU (KWh x 3413): Base chassis=898 BTU,  Expansion chassis=898 BTU, total 3592 BTU A dedicated outlet, separately fused and grounded for each chassis should ...
Page 174

Issue 5.0 UNIVERGE SV8100 CD-4LCA PZ-4LCA CD-8LCA PZ-8LCE Blades/Daughter Boards – CD-4COTB PZ-4COTF CD-PRTA Operating Temperature: +32°F ~ +104°F (0°C ~ 40°C)  Recommended Long Term Temperature: -4°F ~ +140°F (-20°C ~ 60°C)  Operating Humidity: 10 ~ 90% RH (non-condensing) ...
Page 175

UNIVERGE SV8100 Issue 5.0 Transmission, Network, and Control Specifications 6.3.1 Transmission Data Length:  From multiline terminal to CD-8DLCA: 23 bits From CD-8DLCA to multiline terminal: 23 bits Data Transmission Rates:  Between CD-8DLCA and multiline terminal: 184K bps (voice and signaling) Scanning Time for each multiline terminal: 32ms.
Page 176

Issue 5.0 UNIVERGE SV8100 6.3.4 Electra Elite IPK Terminals and Equipment The voltage, current, and ring signal for the Electra Elite IPK multiline terminals, Single Line Telephone equipment, and AP(A)-R/AP(R)-R Units are listed below: Multiline Terminal  Voltage: -11 ~ -26 Vdc Maximum Current: 250 mA Acoustical characteristics meet Electronic Industry Association (EIA) standard proposal SP-1286 and...
Page 177

UNIVERGE SV8100 Issue 5.0 6.3.5 Series i Terminals term The voltage and current for the D Series i multiline terminals are  listed below: Voltage: -11 ~ -48 Vdc Maximum Current: 250 mA Acoustical characteristics meet Electronic Industry Association (EIA) standard proposal SP-1286 and standard EIA RS-470.
Page 178

Issue 5.0 UNIVERGE SV8100 Rise Time: Within 5ms.  Duration of Dual Frequency Signal:  110 ms. default/60ms. minimum Interdigital Time: 140ms. default/45 ms. minimum Nominal High Group Frequencies (Hz) 1209 1336 1477 Nominal Low Group Frequencies (Hz) 6.4.3 External Equipment Connection Door Phone or TV Door Phone ...
Page 179: Memory Backup

UNIVERGE SV8100 Issue 5.0 6.4.7 External Tone Ringer/Night Chime Output Output Level: –10 dBm  Output Impedance: 600   Relay Contact Rating: 500 mA, 24 Vdc  6.4.8 SMDR Output Female Connector (LAN) Standard DB-9 (straight)  6.4.9 PC Connection Female Connector (LAN) Standard DB-9 (straight) ...
Page 180: Table 5-20 Tone Patterns

Issue 5.0 UNIVERGE SV8100 SV8100 M IGRATION ECTION Description The MGN-U10 ETU is supported only in the B64-U10, U20, and U30 KSU’s. The MGN-U10 ETU is available only with the SV8100 system. The MGN-U10 ETU provides a connection between the IPK/IPK II and the UNIVERGE SV8100 system.
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UNIVERGE SV8100 Issue 5.0 Table 5-20 Tone Patterns System Tone Frequency (Hz) Intermit Cycle (Fixed) (Fixed) (Default) 0.5 sec Busy Tone 480/620 60 IPM 0.5 sec 0.5 sec Call Waiting Tone 60 IPM 0.5 sec 0.25 sec Second Dial Tone 350/440 120 IPM 0.25 sec...
Page 182: Table 5-21 Multiline Terminal Led Flash Pattern

Issue 5.0 UNIVERGE SV8100 Table 5-21 Multiline Terminal LED Flash Pattern Condition Color Flash Patterns I-Use Green Busy Incoming Call I-Hold Green Line Key Call Hold Hold Recall Green Transfer Recall Green Live Monitoring Mode Green Message Waiting on Line Key Microphone ON (Series i) Incoming Internal Call...
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® ENERAL ESCRIPTION ANUAL NEC Unified Solutions, Inc. Issue 5.0 (Version 3000)

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Univerge sv8100