41-08: Acd Overflow Options - NEC Univerge SV8100 Programming Manual

Issue 10.1
Level:
SA
Description
For each ACD Group (1~64), use
overflow mode (0~9), destination and announcement message types. Delay
Announcement functions are not available for ACD pilot number calls. Each ACD
Group can have unique overflow options. The table below outlines the entry options.
Input Data
Item
No.
2 - 490
ACD Group No.
Item
01
Overflow
Operation Mode
02
ACD Overflow
Destination
03
Delay
Announcement
Source Type
04
ACD Overflow
Transfer Time
Program 41 : ACD Setup

41-08: ACD Overflow Options

Program 41-08: ACD Overflow Options
Input Data
0 = No Overflow (None)
1 = Overflow with No Announcement
2 = No Overflow with First Announcement Only
3 = No Overflow with First & Second
Announcements
4 = Overflow with First Announcement Only
5 = Overflow with First & Second Announcement
6 = --- Not Used ---
7 = --- Not Used ---
8 = No Overflow with Second Announcement Only
9 = Overflow with Second Announcement Only
0 = No Setting
1~64 = ACD Group
65 = Overflow Table (Program 41-09)
66 = Voice Mail Integration
67 = System Speed (Program 41-08-05)
68 = Incoming Ring Group (Program 41-08-06)
0 = ACI
1 = VRS
2 = Voice Mail Integration (In-skin VM)
3 = CVM
4 = Flexible(PRG41-08-08, 09)
0~64800 (sec)
UNIVERGE SV8100
to assign the
01~64
Default
0
0
0
0 (OT)
30 (AU)
Program 41 : ACD Setup