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A-105
General Description
This feature allows incoming trunk calls directed to the ATTENDANT CONSOLE [A-3] to overflow to a
predetermined night transfer destination station. The trunk call will ring the Attendant for a pre-programmed time
period before overflowing to the destination station.
This feature enables the incoming trunk calls, directed to the ATTENDANT CONSOLE, to overflow to a
predetermined station in the FCCS network.
Incoming Trunk
NE C
Note 1
ATTCON (Busy)
Note 1:
When the Attendant does not answer the call, the call overflows.
Note 2:
This is station transferred by Night Connection service.
Operating Procedure
1.
An incoming trunk call arrives at the ATTENDANT CONSOLE [A-3].
2.
The Attendant is busy or on another call for longer than the assigned timer (i.e., the incoming caller has
waited for 30 seconds or longer).
3.
The incoming call is directed to the destination overflow station.
Service Conditions
1.
This feature is provided for all incoming ringdown trunk and Direct Inward Dialing [D-8] (DID) Listed
Directory Number [L-24] (LDN) trunk calls directed to the ATTENDANT CONSOLE [A-3].
2.
This feature is available only while the system is in Day mode (not available for Night mode).
3.
For DIRECT-IN TERMINATION [D-7] (DIT) calls, this feature is available when the receiving station
has set CALL FORWARDING-ALL CALLS/BUSY LINE [C-5, 2] to the Attendant.
4.
For DID call termination, this feature is available for LDN, intercept, and forwarded calls to the Attendant,
using CALL FORWARDING-ALL CALLS/BUSY LINE/DON'T ANSWER [C-5, 2, 3].
5.
This feature is available for DID calls routed to the Attendant via CCIS.
6.
This feature is not available for calls to be transferred outside using the following features:
CALL FORWARDING-ALL CALLS-OUTSIDE
CALL FORWARDING-BUSY LINE-OUTSIDE
CALL FORWARDING-DON'T ANSWER-OUTSIDE
LDN NIGHT CONNECTION
NIGHT CONNECTION-OUTSIDE
7.
This feature is also not available for INDIVIDUAL ATTENDANT ACCESS [I-6], which allows a call to
be directed to a particular Attendant Console.
8.
This feature is not available concurrently with ATTENDANT NIGHT TRANSFER [A-19].
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Attendant Overflow
Attendant Overflow
Node A
Node B
FCCS
Note 2
NEC
Station
[C-28]
[C-60]
[C-74]
[L-28]
[N-17]
A-105
Page 65
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