Acd Login Mode Setup - NEC UNIVERGE SV8100 Programming Manual

UNIVERGE SV8100
Level:
SA
Description
Use
extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout
service codes for the AIC members in Program 11-13-08 and 11-13-09.
Input Data
Feature Cross Reference

SV8100 Programming Manual
Program 41-17 : ACD Login Mode Setup
Extension Number
Item
No.
01
Conditions
If set to 1, note that a supervisor cannot log in/out an AIC member as they are not

normal ACD agents.
Automatic Call Distribution (ACD)
Program 41 : ACD Setup

41-17 : ACD Login Mode Setup

to define the ACD login mode for each
Login Mode
0 = Normal Login Mode
1 = AIC Login Mode
Issue 11.0
Up to eight digits
Default
0
2 - 497