Issue 11.0
Level:
SA
Description
Use
used for the delay announcement.
This program is activated when the delay announcement source and options are
assigned as ACI in Program 41-08-03.
Input Data
Item
No.
01
02
03
04
05
Feature Cross Reference
2 - 486
Program 41-10 : ACI Delay Announcement
ACD Group No
1st Delay Announcement ACI Port Number
2nd Delay Announcement ACI Port Number
1st Delay Announcement Connection Timer
Set the time before the 1st Delay Announcement is played.
2nd Delay Announcement Connection Timer
Set the time the 1st Delay Announcement plays before the 2nd
Delay Announcement starts to play.
2nd Delay Announcement Sending Duration
Set the time the 2nd Delay Announcement plays. After this time
expires, the call disconnects. To keep the call in queue, set this
time to 0.
Conditions
None
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-10 : ACI Delay Announcement
to define the ACI port number to be
Item
UNIVERGE SV8100
01~64
Input Data
Default
0~96
0
0 = No Setting
0~96
0
0 = No Setting
0~64800 (sec)
4
0~64800 (sec)
60
0~64800 (sec)
0
Program 41 : ACD Setup