Audit (19) - Cisco BTS 10200 Troubleshooting Manual

Audit Events and Alarms

AUDIT (19)

To monitor and correct the cause of the event, refer to the
(19)" section on page
DESCRIPTION Recovered Memory of Stale Call
SEVERITY WARNING
THRESHOLD 20
THROTTLE 0
DATAWORDS Stale Memory Release Info–STRING [128]
PRIMARY A loss of communication with originating or terminating side has occurred.
CAUSE
PRIMARY Check to see if adjacent network element is up and has a proper communication link with the BTS
ACTION 10200.
SECONDARY Adjacent network device protocol error has occurred.
CAUSE
SECONDARY Check the adjacent network device protocol compatibility.
ACTION
TERNARY An internal software error has occurred.
CAUSE
TERNARY Contact Cisco Support. (Contact Cisco TAC.)
ACTION
Note Refer to the
detailed instructions on contacting Cisco TAC and opening a service request.
Prior to contacting Cisco TAC, collect a trace log corresponding to the time of the alarm.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
2-12
2-21.
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Chapter 2 Audit Troubleshooting
"Recovered Memory of Stale Call—Audit
for
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