Database (18) - Cisco BTS 10200 Troubleshooting Manual

Chapter 6 Database Troubleshooting

DATABASE (18)

To monitor and correct the cause of the event, refer to the
Interaction—Database (18)" section on page
DESCRIPTION Unexpected Runtime Data Interaction
SEVERITY WARNING
THRESHOLD 100
THROTTLE 0
DATAWORDS Internal/External In–STRING [10]
Table Name–STRING [32]
Table Entry–STRING [10]
Table Field Name–STRING [32]
Descriptive Data 1–STRING [64]
Descriptive Data 2–STRING [64]
Descriptive Data 3–STRING [64]
Descriptive Data 4–STRING [64]
PRIMARY An unexpected data interaction has been detected at the runtime in the call agent or the feature server.
CAUSE
PRIMARY Collect the logs and contact Cisco Support. (Contact Cisco TAC.)
ACTION
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
DATABASE (19)
For additional information, refer to the
(19)" section on page
DESCRIPTION Daily Database Backup Completed Successfully
SEVERITY INFO
THRESHOLD 0
THROTTLE 0
DATAWORDS Host Name–STRING [60]
ORACLE_SID–STRING [30]
Process–STRING [60]
Message 1–STRING [100]
Message 2–STRING [100]
Message 3–STRING [100]
PRIMARY Normal operation.
CAUSE
PRIMARY N/A
ACTION
OL-8723-19
"Obtaining Documentation and Submitting a Service Request" section on page lvi
6-25.
"Unexpected Runtime Data
6-25.
"Daily Database Backup Completed Successfully—Database
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
Database Events and Alarms
for
6-15