Database (24) - Cisco BTS 10200 Troubleshooting Manual

Database Events and Alarms

DATABASE (24)

To troubleshoot and correct the cause of the alarm, refer to the
Database–Major Error—Database (24)" section on page
DESCRIPTION Element Management System Oracle Database–Minor Error (EMS Oracle Database (ORA)–Major
Error)
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS HostName–STRING [30]
DatabaseName–STRING [10]
Message1–STRING [200]
Message2–STRING [200]
TimeStamp–STRING [20]
PRIMARY This ORA error is issued by an Oracle background process. The probable cause of the ORA- errors is
CAUSE documented in the $ORACLE_HOME/rdbms/mesg/oraus.msg file. To view the file, login to EMS
system as root, then su–oracle. If more information is needed, contact Cisco TAC for database support,
or query Oracle Metalink library at http://metalink.oracle.com.
PRIMARY The corrective action is documented in the $ORACLE_HOME/rdbms/mesg/oraus.msg file. To view
ACTION the file, login to EMS system as root, then su–oracle. If more information is needed, contact Cisco TAC
for database support, or query Oracle Metalink library at http://metalink.oracle.com. Many ORA-
errors may need administrator to investigate and resolve the problem. When the problem is resolved,
this alarm should be manually cleared by the operator.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
6-18
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Chapter 6 Database Troubleshooting
"Element Management System Oracle
6-37.
for
OL-8723-19