Application Status Check - Cisco BTS 10200 Troubleshooting Manual

Hide thumbs Also See for BTS 10200:

Table of Contents

Pre-Manual Switchover Switch Integrity Diagnostic Utility

Application Status Check

Before performing a manual switchover, you need to ensure that the switchover target is in the

STANDBY state. The primary target of the utility is CA application, the utility also checks FS

applications to verify that all three applications (CA, FSPTC, and FSAIN) are either all ACTIVE or all

Because the CA/FS node is likely to be in a "mixed" state, the utility script and the CLI command checks

a specific switchover target or all three applications using an optional argument.

Database Check

The Cisco BTS 10200 Softswitch Pre-Manual Switchover Switch Integrity Diagnostic Utility feature

performs the following tasks to check database synchronization, replication, and shared memory

Type and Number

DATABASE (3)

There Are Errors in Element Management System Database DefError Queue; Contact

Database Administrator (There are Errors in EMS Database DefError Queue; Contact

DATABASE (4)

Element Management System Database HeartBeat: Replication PUSH Job Broken (EMS

DB_Heart_Beat: Replication PUSH Job Broken)

DATABASE (5)

Element Management System Database HeartBeat Process Died (EMS DBHeartBeat

Process Died)

System Time Check

The Cisco BTS 10200 Softswitch Pre-Manual Switchover Switch Integrity Diagnostic Utility feature

queries the system for the following alarms to see there is any system time drift.

Type and Number

MAINTENANCE (77)

Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x

Audit the DB to check for a mismatch between the EMS and the CA.

Query for the following DB replication related alarms:

Run the shared memory integrity tool to validate the shared memory integrity of the CA processes.

Critical Network Time Protocol Service Failure (Critical NTP Service Failure)

Major Network Time Protocol Service Failure (Major NTP Service Failure)

Mate Time Differs Beyond Tolerance

Diagnostic Tests

Table of Contents