Maintenance (102) - Cisco BTS 10200 Troubleshooting Manual

Chapter 7 Maintenance Troubleshooting

MAINTENANCE (102)

To troubleshoot and correct the cause of the alarm, refer to the
Expiry for a Thread—Maintenance (102)" section on page
DESCRIPTION Thread Watchdog Counter Close to Expiry for a Thread
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
DATAWORDS Process Name–STRING [5]
Thread Type–FOUR_BYTES
Thread Instance–FOUR_BYTES
PRIMARY A software error has occurred.
CAUSE
PRIMARY None, the system will automatically recover or shutdown.
ACTION
MAINTENANCE (103)
To troubleshoot and correct the cause of the alarm, refer to the
Offline—Maintenance (103)" section on page
DESCRIPTION Central Processing Unit is Offline (CPU Is Offline)
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
DATAWORDS Hostname–STRING [20]
CPU–ONE_BYTE
PRIMARY An operator action has caused the CPU to go offline.
CAUSE
PRIMARY Restore the CPU or contact Cisco TAC.
ACTION
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
OL-8723-19
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Thread Watchdog Counter Close to
7-109.
"Central Processing Unit is
7-109.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
Maintenance Events and Alarms
for
7-55