Cisco BTS 10200 Troubleshooting Manual page 568

Troubleshooting a Network Failure
Verify that the SCTP port on the BTS 10200 and the remote port of the ASP on the ITP are the same.
Step 5
On the BTS 10200, open the platform.cfg file and locate the section for TCAP signaling adapter
a.
(TSA) on Feature Server for AIN services (FSAIN)/Feature Server for POTS, Tandem, and Centrex
services (FSPTC), as illustrated in the following example:
[ProcessParameters]
ProcName=TSA
#------------------ Process priority (valid values = -60 to 60)
---------------------------------#
Priority=24
#------------------ Max thread priority (valid values = -60 to 60)
------------------------------#
MaxDynamicThreadPriority=18
#------Resource limits = (max descriptors) / (max heap size bytes) / (max stack size
bytes)------#
ResourceLimits=0 / 524288000 / 0
ExecName=tsa.FSAIN520
ExecPath=./
Args=-numthread 1 -tsadns crit-aSYS02AIN.ipclab.cisco.com -sctpport 12520 -stackcfg
tri_stack.cfg -multithread 0 -sgw_option SUA
ProcessGroup=0
ReportsDisableLevel=0
DebugReportsDisableLevel=0
NewConsole=0
Enable=1
ThreadHealthMonitoring=yes
SwitchOverIfMaxRestartExceededInDuplex=yes
EndPlatformIfMaxRestartExceededWhenMateFaulty=yes
#----------- Restart rate = n /m (where n = Max restarts, m - interval in hours)
---------------#
RestartRate=0 /
...
On the ITP, enter show run | begin <asp-name>. Information similar to the following is displayed:
b.
c2651-48#show run | begin TB2-PRI-AIN
cs7 asp TB2-PRI-AIN 12520 14001 sua
remote-IP 10.89.225.209
remote-IP 10.89.226.209
!
c. If the sctpport on the BTS 10200 and the remote port of the ASP on the ITP are the same, proceed
to Step 6.
d. If the sctpport on the BTS 10200 and the remote port of the ASP on the ITP are not the same, perform
the following procedure:
–
–
–
Verify that the tsadns resolves to exactly the same remote-IP as the ASP on the ITP. If not, perform the
Step 6
following procedures as necessary:
Correct it in the /etc/hosts file and on the domain name system (DNS) server, if necessary.
a.
Correct it on the ITP if the IP addresses on the ITP are incorrect.
b.
Bounce the SCTP association on the BTS 10200.
c.
Repeat
d.
page
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
13-4
1
Correct the problem on the ITP
Bounce the SCTP association on the BTS 10200
Repeat the"Verify the Stream Control Transmission Protocol Association Status" section on
page 13-2.
the"Verify the Stream Control Transmission Protocol Association Status" section on
13-2.
Chapter 13 Network Troubleshooting
OL-8723-19