Events And Alarms Descriptions And Corrective Actions - Cisco BTS 10200 Troubleshooting Manual

Chapter 1 Troubleshooting Overview

Events and Alarms Descriptions and Corrective Actions

This section describes all the events and alarms that are generated by the BTS 10200 software. Each
description includes the probable cause of the event or alarm and the corrective action that should be
taken.
Format of Events and Alarms
System messages, informational events, and alarms reported by the BTS 10200 are discussed in this
section. Headings in left column (as shown in the following the example) and the type of information
contained in the text in the right column adjacent to each of the headings are explained in the sections
that follow.
SIGNALING (20) Example
DESCRIPTION Link Set Congestion
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Link Set No–ONE_BYTE
Link Set Name–STRING [8]
Congestion Level–ONE_BYTE
PRIMARY Issued when the specified SS7 link set is experiencing congestion.
CAUSE
PRIMARY Monitor event reports at the network level to determine if the traffic load on the specified SS7 link set
ACTION is too high on the local end, or if the remote end is lagging in processing the traffic.
SECONDARY Verify that the SS7 link set has not degraded in quality.
ACTION
TERNARY Verify that the traffic load has not become unbalanced if multiple SS7 link sets are used.
ACTION
SUBSEQUENT Verify that local SS7 signaling adapter process is running normally.
ACTION
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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
Managing Events and Alarms
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