Signaling (114) - Cisco BTS 10200 Troubleshooting Manual

Chapter 10 Signaling Troubleshooting

SIGNALING (114)

To troubleshoot and correct the cause of the alarm, refer to the
Out-of-Service—Signaling (114)" section on page
Note When a port on a ITP is removed from service using the shut command, multiple Signaling 113 and 114
alarms are raised (ON status). When the port is recovered by cycling the ITP power, all alarms raised
are cleared (OFF status) and are removed from CURRENT_ALARM table. However, not all cleared
alarms (OFF status) are displayed on the subscriber terminal. Only the first instance of the cleared alarms
(OFF status) with a variation in TYPE, NUMBER, and COMPONENT-ID are displayed. Multiple
instances of the cleared alarms (OFF status) where the TYPE, NUMBER, and COMPONENT-ID are
identical are not displayed.
DESCRIPTION Signaling Gateway Process is Out-of-Service
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Signaling Gateway–STRING [17]
PRIMARY All of the SCTP associations between the SGP and the CA are out-of-service.
CAUSE
PRIMARY See the SCTP association alarm definition to determine how to rectify the problem.
ACTION
SECONDARY The M3UA layer is down between the CA and the SGP.
CAUSE
SECONDARY Use the Cisco snooper utility to determine why M3UA layer is down. Also see the log for additional
ACTION information.
SIGNALING (115)
To monitor and correct the cause of the event, refer to the
(115)" section on page
DESCRIPTION Invalid Routing Context Received
SEVERITY WARNING
THRESHOLD 100
THROTTLE 0
DATAWORDS Invalid Routing Cont–FOUR_BYTES
SG from Which the In–STRING [17]
PRIMARY The routing context was configured improperly on the CA or the signaling gateway (SG).
CAUSE
PRIMARY Reconfigure the routing context on the CA or the SG so that it matches in both places.
ACTION
OL-8723-19
10-115.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
Signaling Events and Alarms
"Signaling Gateway Process Is
10-152.
"Invalid Routing Context Received—Signaling
10-63