Media Gateway Adapter Running Out Of Shared Memory Pools—Signaling (64) - Cisco BTS 10200 Troubleshooting Manual

Troubleshooting Signaling Alarms
Media Gateway Adapter Running out of Shared Memory Pools—Signaling (64)
The Media Gateway Adapter Running out of Shared Memory Pools alarm (critical) indicates that the
MGCP signaling adapter was unable to allocate data store for an IPC message due to a lack of resources.
The primary cause of the alarm is that the MGCP signaling adapter was unable to allocate data store for
an IPC message due to a lack of resources. To correct the primary cause of the alarm, contact Cisco TAC
technologies for assistance.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Media Gateway Adapter Running out of Heap Memory—Signaling (65)
The Media Gateway Adapter Running out of Heap Memory alarm (critical) indicates that the MGCP
signaling adapter was unable to allocate data store for an IPC message from the heap due to a lack of
resources. The primary cause of the alarm is that the MGCP signaling adapter was unable to allocate
data store for an IPC message from the heap due to a lack of resources. To correct the primary cause of
the alarm, contact Cisco TAC for assistance.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Call Agent Internal Error (Because of Which Media Gateway Adapter has to
Start Automatically)—Signaling (66)
The Call Agent Internal Error (Because of Which Media Gateway Adapter has to Start Automatically)
alarm (major) indicates that a call agent internal error has occurred causing the restart of the MGCP
signaling adapter. The primary cause of the alarm is that a call agent internal error has occurred causing
the restart of the MGCP signaling adapter. To correct the primary cause of the alarm, send the log files
to Cisco TAC for analysis and corrective action.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Trunking Gateway Endpoints are out of Service at the Gateway—Signaling (68)
The Trunking Gateway Endpoints are out of Service at the Gateway alarm (major) indicates that the
trunking gateway endpoints are out of service at the GW. The primary causes of the alarm are that the
trunking gateway has been administratively taken the OOS using a command in GW or the Endpoint is
in an alarmed or OOS state. To correct the primary cause of the alarm, bring into service the trunking
gateway that has been administratively taken INS using the command in GW and fix the trunk endpoint
alarms.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
10-138
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Chapter 10 Signaling Troubleshooting
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