Maintenance (3) - Cisco BTS 10200 Troubleshooting Manual

Maintenance Events and Alarms

MAINTENANCE (3)

To troubleshoot and correct the cause of the alarm, refer to the
Faulty—Maintenance (3)" section on page
DESCRIPTION Keep Alive Module: Local Side has Become Faulty (KAM: Local Side Has Become Faulty)
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Local State–STRING [30]
Mate State–STRING [30]
Reason–STRING [80]
Probable Cause–STRING [80]
PRIMARY Can result from maintenance reports 5, 6, 9, 10, 19, or 20.
CAUSE
PRIMARY Review the information from the command line interface (CLI) log report. Usually a software problem;
ACTION restart the software using the installation and startup procedure.
SECONDARY Manually shutting down the system using platform stop command.
CAUSE
SECONDARY Reboot the host machine, reinstall all applications and restart all applications. If the fault state is a
ACTION commonly occurring problem, then the operating system (OS) or a hardware failure may be the
problem.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
7-4
Chapter 7
"Local Side has Become
7-92.
Maintenance Troubleshooting
OL-8723-19