Callp (40) - Cisco BTS 10200 Troubleshooting Manual

Call Processing Events and Alarms

CALLP (40)

To monitor and correct the cause of the event, refer to the
Transport Protocol Session Fail—Call Processing (40)" section on page
DESCRIPTION Interactive Voice Response Real Time Transport Protocol Session Fail (IVR RTP Session Fail)
SEVERITY WARNING
THRESHOLD 100
THROTTLE 0
DATAWORDS Route Guide ID–STRING [17]
Trunk Group Index–FOUR_BYTES
PRIMARY The interactive voice response (IVR) server is not ready, or the connection failed.
CAUSE
PRIMARY Check IVR server. The related route guide ID and/or trunk group index are provided if known at the
ACTION time the event report is issued.
CALLP (41)
To troubleshoot and correct the cause of the alarm, refer to the
Call Agent—Call Processing (41)" section on page
DESCRIPTION INVITE Message From Unauthorized Call Agent (INVITE Message From Unauthorized CA)
SEVERITY MINOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Unauthorized Call Agent DN–STRING [128]
Platform Name–STRING [32]
PRIMARY The call-agent table is not configured properly.
CAUSE
PRIMARY Reconfigure the call-agent table to have the authorized call agent (CA).
ACTION
SECONDARY A potential intrusion has occurred if the network-ID is mismatched from the local-network.
CAUSE
SECONDARY Configure the network to block the unauthorized network-ID.
ACTION
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
4-20
Chapter 4 Call Processing Troubleshooting
"Interactive Voice Response Real Time
4-30.
"INVITE Message From Unauthorized
4-36.
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