Maintenance (61) - Cisco BTS 10200 Troubleshooting Manual

Maintenance Events and Alarms

MAINTENANCE (61)

To troubleshoot and correct the cause of the alarm, refer to the
Through the Interface—Maintenance (61)" section on page
DESCRIPTION No Heartbeat Messages Received Through the Interface (No HB Messages Received Through the
Interface)
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
DATAWORDS Interface Name–STRING [20]
Interface IP Address–STRING [50]
PRIMARY The local network interface is down.
CAUSE
PRIMARY Restore the local network interface.
ACTION
SECONDARY The mate network interface on the same sub-net is faulty.
CAUSE
SECONDARY Restore the mate network interface.
ACTION
TERNARY Network congestion.
CAUSE
MAINTENANCE (62)
To troubleshoot and correct the cause of the alarm, refer to the
Communication—Maintenance (62)" section on page
DESCRIPTION Link Monitor: Interface Lost Communication
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Interface Name–STRING [80]
Interface IP Address–STRING [80]
PRIMARY The interface cable is pulled out or the interface is set down using ifconfig down command.
CAUSE
PRIMARY Restore the network interface.
ACTION
SECONDARY The interface has no connectivity to any of the machines or routers.
CAUSE
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
7-34
Chapter 7 Maintenance Troubleshooting
"No Heartbeat Messages Received
7-102.
"Link Monitor: Interface Lost
7-103.
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