Statistics (8) - Cisco BTS 10200 Troubleshooting Manual

Chapter 11 Statistics Troubleshooting

STATISTICS (8)

To monitor and correct the cause of the event, refer to the
on page
DESCRIPTION Message Send Failure
SEVERITY WARNING
THRESHOLD 100
THROTTLE 0
DATAWORDS Originating Process–STRING [40]
Traffic Mgr Msg Type–STRING [40]
Traffic Agent Msg Type–STRING [30]
PRIMARY The originating process (for Call Agent (CA), Feature Server (FS) or Element Management System
CAUSE (EMS)) is not in active state, or is shut down.
PRIMARY Check for other alarms and events generated from this component (CA, FS or EMS).
ACTION
SECONDARY The hub is down.
CAUSE
SECONDARY If the originating process is down, try to bring the process back into the normal state.
ACTION
TERNARY The platform is currently shutting down a process.
CAUSE
TERNARY If the hub process is down, try to bring it into a normal state. (Contact Cisco Technical Assistance
ACTION Center (TAC).)
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
OL-8723-19
11-14.
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Message Send Failure—Statistics (8)" section
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
Statistics Events and Alarms
for
11-5