Endpoint Security Violation—Signaling (91) - Cisco BTS 10200 Troubleshooting Manual

Troubleshooting Signaling Alarms
Endpoint Security Violation—Signaling (91)
The Endpoint Security Violation alarm (major) indicates that an H323 security violation has occurred.
The primary cause of the alarm is that an H323 security violation has occurred. To correct the primary
cause of the alarm, check to make sure the password selections on the BTS 10200 and the gatekeeper
are correct. The secondary cause of the alarm is that the H323GW table may not be provisioned properly
or there is a time synchronization problem between the BTS 10200 and/or the gatekeeper and the NTP
server. To correct the secondary cause of the alarm, ensure that both the BTS 10200 and the gatekeeper
are pointing to the same NTP server.
Invalid Call Identifier—Signaling (92)
The Invalid Call Identifier alarm (minor) indicates that the Call ID was invalid or changed mid-call. The
primary cause of the alarm is that the Call ID was invalid or changed mid-call. The alarm indicates that
a software problem has occurred on the BTS 10200 or on the endpoint. To correct the primary cause of
the alarm, contact Cisco TAC.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Invalid Call Reference Value—Signaling (93)
The Invalid Call Reference Value alarm (minor) indicates that the Call ID was invalid or changed
mid-call. The primary cause of the alarm is that the Call ID was invalid or changed mid-call. The alarm
indicates that a software problem has occurred on the BTS 10200 or on the endpoint. To correct the
primary cause of the alarm, contact Cisco TAC.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Invalid Conference Identifier—Signaling (94)
The Invalid Conference Identifier alarm (minor) indicates that the Call ID was invalid or changed
mid-call. The primary cause of the alarm is that the Call ID was invalid or changed mid-call. The alarm
indicates that a software problem has occurred on the BTS 10200 or on the endpoint. To correct the
primary cause of the alarm, contact Cisco TAC.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
10-142
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Chapter 10 Signaling Troubleshooting
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