Billing (46) - Cisco BTS 10200 Troubleshooting Manual

Billing Events and Alarms

BILLING (46)

To troubleshoot and correct the cause of the alarm, refer to the
(46)" section on page
DESCRIPTION Event Message Log File Closed
SEVERITY MINOR
THRESHOLD 50
THROTTLE 0
DATAWORDS Element Type–STRING [5]
File Name–STRING [60]
Location Tag–STRING [30]
PRIMARY An open event message log file has been closed.
CAUSE
PRIMARY No action is necessary.
ACTION
BILLING (47)
To troubleshoot and correct the cause of the alarm, refer to the
for One Hour—Billing (47)" section on page
DESCRIPTION Record Keeping System Unreachable for One Hour (RKSs Unreachable for 1 Hour)
SEVERITY MINOR
THRESHOLD 25
THROTTLE 0
DATAWORDS Location Tag–STRING [30]
PRIMARY Billing has not been able to communicate with any RKS for the past one hour.
CAUSE
PRIMARY Check status of the primary and secondary RKS servers; attempt to bring them into service. Verify that
ACTION the radius-profile table and call-agent-profile table are provisioned such that communication with the
RKS servers is possible.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
3-20
3-41.
3-41.
Chapter 3 Billing Troubleshooting
"Event Message Log File Closed—Billing
"Record Keeping System Unreachable
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