Customer-Originated Trace Test Failed—Call Processing (30) - Cisco BTS 10200 Troubleshooting Manual

Monitoring Call Processing Events
Customer-Originated Trace Test Failed—Call Processing (30)
The Customer-Originated Trace Test Failed event functions as a warning that the COT test failed. The
primary cause of the event is that the COT test failed. To correct the primary cause of the event, contact
Cisco TAC for information on how to debug the problem.
Note Refer to the
detailed instructions on contacting Cisco TAC and opening a service request.
Call Authorization Failure—Call Processing (31)
The Call Authorization Failure event functions as a warning that the call authorization failed. The
primary cause of the event is an provisioning error is not allowing the call to be completed. To correct
the primary cause of the event, contact Cisco TAC.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Country Code Dialing Plan Error—Call Processing (32)
The Country Code Dialing Plan Error event functions as a warning that a country code dialing plan error
occurred. The primary cause of the event is that the country code was not found in the dial plan. To
correct the primary cause of the event, check and correct the BTS 10200 dial plan provisioning.
Invalid Call—Call Processing (33)
The Invalid Call event functions as a warning that an invalid call was attempted. The primary cause of
the event is that the call could not be completed because the number entered was invalid. To correct the
primary cause of the event, check and correct the BTS 10200 provisioning. Additionally, check the
number dialed.
Dial Plan Information Not Found for Digits Received—Call Processing (34)
The Dial Plan Information Not Found for Digits Received event functions as a warning that the number
entered could not be located in the dial plan. The primary cause of the event is that the Call could not be
completed because the number entered could not be located in the dial plan. To correct the primary cause
of the event, check and correct the BTS 10200 dial plan provisioning. Additionally, check the number
dialed.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
4-28
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Chapter 4 Call Processing Troubleshooting
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