Outgoing H.323 Calls Routed To Incorrect Endpoint When Using Direct Signaling - Cisco BTS 10200 Troubleshooting Manual

Protocol Troubleshooting

Outgoing H.323 Calls Routed to Incorrect Endpoint When Using Direct Signaling

[I3 14:25:17.215 H3A3 01-1 Main]
code=3" [h3a_sig_sai.c:1549]
After the SETUP message has been sent out, a RELEASE COMPLETE is received from the remote
endpoint. In this case, the remote endpoint does not service the destination address (cause code=3).
Verify the value assigned to the SOFTSW_TSAP_ADDR for the outgoing H.323 trunk group
CLI>show trunk_grp id=8991;
Reply : Success: Entry 1 of 1 returned.
ID=8991
CALL_AGENT_ID=CA146
TG_TYPE=H323
SOFTSW_TSAP_ADDR=10.89.227.119;
TG_PROFILE_ID=CHINA
STATUS=INS
DIRECTION=BOTH
SEL_POLICY=ASC
GLARE=SLAVE
ALT_ROUTE_ON_CONG=N
SIGNAL_PORTED_NUMBER=N
DIAL_PLAN_ID=cdp1
DEL_DIGITS=0
OPER_STATUS=NF
Solution
If the value for the SOFTSW_TSAP_ADDR is incorrect, use CLI to make the change as follows:
CLI> change trunk_grp id=8991; softsw_tsap_addr=10.89.227.219;
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
14-30
"Rel message from STACK--->H3A for callid=8, cause
Chapter 14 General Troubleshooting
OL-8723-19