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Siemens HiPath 1150 Manuals

Manuals and User Guides for Siemens HiPath 1150

We have 4 Siemens HiPath 1150 manuals available for free PDF download: User Manual

  • Table of contents
    Introduction2................................................................................................................................................................
    About This User Manual2................................................................................................................................................................
    Important Notes3................................................................................................................................................................
    Trademarks3................................................................................................................................................................
    Table Of Contents4................................................................................................................................................................
    Getting to know your OpenStage phone9................................................................................................................................................................
    The user interface of your OpenStage 15 T9................................................................................................................................................................
    OpenStage 15 T rear panel10................................................................................................................................................................
    OpenStage Key Module 1510................................................................................................................................................................
    Keys11................................................................................................................................................................
    Audio keys11................................................................................................................................................................
    Caller list key and Menu key11................................................................................................................................................................
    Navigation keys11................................................................................................................................................................
    Programmable function keys12................................................................................................................................................................
    Keypad13................................................................................................................................................................
    Display14................................................................................................................................................................
    Mailbox15................................................................................................................................................................
    Voicemail15................................................................................................................................................................
    Caller list16................................................................................................................................................................
    Service menu17................................................................................................................................................................
    System support technician17................................................................................................................................................................
    Using the HiPath 1100 Features18................................................................................................................................................................
    Considerations18................................................................................................................................................................
    Numbering plan18................................................................................................................................................................
    System signaling tones19................................................................................................................................................................
    Functions used when making calls20................................................................................................................................................................
    Making calls20................................................................................................................................................................
    Using the Handset20................................................................................................................................................................
    Using the speakerphone21................................................................................................................................................................
    With the Handset on the hook21................................................................................................................................................................
    Using Automatic Seizure of an activated external line21................................................................................................................................................................
    Using a group of external lines22................................................................................................................................................................
    When a group is busy22................................................................................................................................................................
    Switching to speakerphone22................................................................................................................................................................
    Switching to Handset22................................................................................................................................................................
    Speaker23................................................................................................................................................................
    Ending a Call23................................................................................................................................................................
    Seizure of a specific line23................................................................................................................................................................
    Speed dialing24................................................................................................................................................................
    Using speed dialing24................................................................................................................................................................
    Programming speed dialing25................................................................................................................................................................
    Phonebook search28................................................................................................................................................................
    Caller Lists29................................................................................................................................................................
    External line reservation32................................................................................................................................................................
    For Internet access33................................................................................................................................................................
    Callback34................................................................................................................................................................
    Override36................................................................................................................................................................
    Silent monitoring36................................................................................................................................................................
    Urgent call/Callback when busy37................................................................................................................................................................
    Hotline38................................................................................................................................................................
    Warmline38................................................................................................................................................................
    Calling an attendant console (AC)38................................................................................................................................................................
    Direct communication call39................................................................................................................................................................
    Handsfree answerback40................................................................................................................................................................
    LCR Bypass41................................................................................................................................................................
    Timer for outgoing external calls43................................................................................................................................................................
    Timeout for external calls44................................................................................................................................................................
    View timeout45................................................................................................................................................................
    DISA45................................................................................................................................................................
    Using a Temporary MSN to make a call47................................................................................................................................................................
    Functions used during calls48................................................................................................................................................................
    Consultation48................................................................................................................................................................
    Transfer49................................................................................................................................................................
    Toggle50................................................................................................................................................................
    Conference51................................................................................................................................................................
    Three party call51................................................................................................................................................................
    Conference with more than three participants52................................................................................................................................................................
    Parking56................................................................................................................................................................
    Common Hold57................................................................................................................................................................
    Suffix dialing58................................................................................................................................................................
    Flash on analog trunk58................................................................................................................................................................
    Retrieving a call on hold59................................................................................................................................................................
    Account code59................................................................................................................................................................
    Functions used when receiving calls62................................................................................................................................................................
    Answering calls62................................................................................................................................................................
    Answering a call on hold63................................................................................................................................................................
    Pickup64................................................................................................................................................................
    Group64................................................................................................................................................................
    Individual64................................................................................................................................................................
    Call forwarding65................................................................................................................................................................
    Internal65................................................................................................................................................................
    External66................................................................................................................................................................
    When there is no answer66................................................................................................................................................................
    For Fax/DID67................................................................................................................................................................
    Conditional68................................................................................................................................................................
    Disabling call forwarding69................................................................................................................................................................
    Do not disturb70................................................................................................................................................................
    Voice mail71................................................................................................................................................................
    Message Waiting Indicator (MWI)72................................................................................................................................................................
    MWI for system telephones72................................................................................................................................................................
    Activating receipt of an Internal MWI74................................................................................................................................................................
    Accessing a mailbox75................................................................................................................................................................
    Voice mail forwarding75................................................................................................................................................................
    Leaving a message76................................................................................................................................................................
    Entry voice mail (EVM)77................................................................................................................................................................
    Mailbox greeting configuration78................................................................................................................................................................
    Personal mailbox activation78................................................................................................................................................................
    Checking you personal mailbox79................................................................................................................................................................
    Second attendant80................................................................................................................................................................
    Groups81................................................................................................................................................................
    Call groups (CG)81................................................................................................................................................................
    Hunt groups (HG)81................................................................................................................................................................
    Hunt group (HG) and Call group (CG) Login and Logout82................................................................................................................................................................
    UCD subscriber groups84................................................................................................................................................................
    UCD group login/logout84................................................................................................................................................................
    Available/Unavailable agent for a UCD group86................................................................................................................................................................
    UCD agent in Service/Out of Service87................................................................................................................................................................
    Show queue size to UCD agent88................................................................................................................................................................
    Collect call barring88................................................................................................................................................................
    Overflow extension89................................................................................................................................................................
    Miscellaneous functions90................................................................................................................................................................
    Changing the password for the electronic lock90................................................................................................................................................................
    Electronic lock91................................................................................................................................................................
    Music on hold92................................................................................................................................................................
    Busy Signal when extension is busy92................................................................................................................................................................
    Language/country settings94................................................................................................................................................................
    Relay96................................................................................................................................................................
    Relay Status Check97................................................................................................................................................................
    Acknowledging/deactivating a General alarm97................................................................................................................................................................
    Disabling a general alarm98................................................................................................................................................................
    Alarm clock98................................................................................................................................................................
    Scheduling Time Reminders98................................................................................................................................................................
    Deleting/Checking a scheduled time reminder99................................................................................................................................................................
    Scheduled time reminder call99................................................................................................................................................................
    Alarm clock/Announcement association100................................................................................................................................................................
    COS (Class of Service) changeover101................................................................................................................................................................
    Data protection102................................................................................................................................................................
    Call waiting signaling tone103................................................................................................................................................................
    Feature deactivation103................................................................................................................................................................
    Room Monitor104................................................................................................................................................................
    Night service106................................................................................................................................................................
    Call forwarding when there is no answer on a digital line107................................................................................................................................................................
    Entrance telephone – door opener108................................................................................................................................................................
    Activating system programming110................................................................................................................................................................
    Remote configuration110................................................................................................................................................................
    Fax received112................................................................................................................................................................
    Assigned group112................................................................................................................................................................
    Executive/secretary function113................................................................................................................................................................
    Redial113................................................................................................................................................................
    Call charge consultation114................................................................................................................................................................
    Programming the keys115................................................................................................................................................................
    Procedure for programming the keys115................................................................................................................................................................
    Features for programmable keys116................................................................................................................................................................
    Programming a procedure key118................................................................................................................................................................
    Printing key labels119................................................................................................................................................................
    only on the HiPath 1100 Manager120................................................................................................................................................................
    Storing a phone number in a programmable key121................................................................................................................................................................
    Date and time settings123................................................................................................................................................................
    Admin of extensions names124................................................................................................................................................................
    PABX Trace log126................................................................................................................................................................
    Special functions for ISDN Lines127................................................................................................................................................................
    Call forwarding on an ISDN line127................................................................................................................................................................
    Anonymous Caller ID (Trace)129................................................................................................................................................................
    CLIR129................................................................................................................................................................
    Using features provided by a carrier over an ISDN network130................................................................................................................................................................
    Practical guide131................................................................................................................................................................
    Care of the telephone131................................................................................................................................................................
    Troubleshooting131................................................................................................................................................................
    System error messages132................................................................................................................................................................
    Display Messages133................................................................................................................................................................
    Index134................................................................................................................................................................
    Accessories138................................................................................................................................................................
    Feature codes139................................................................................................................................................................
    Symbols139................................................................................................................................................................
    Features140................................................................................................................................................................
    System telephone functions140................................................................................................................................................................
    Seizure of an external line141................................................................................................................................................................
    Functions used for making calls141................................................................................................................................................................
    Functions used for Receiving calls144................................................................................................................................................................
    UCD subscriber group functions148................................................................................................................................................................
    Sub-PABX149................................................................................................................................................................
    Functions for ISDN Lines149................................................................................................................................................................
  • Table of contents
    Introduction2................................................................................................................................................................
    About This User Manual2................................................................................................................................................................
    Important Notes3................................................................................................................................................................
    Trademarks3................................................................................................................................................................
    Table Of Contents4................................................................................................................................................................
    How to use this manual9................................................................................................................................................................
    Display indications10................................................................................................................................................................
    Configuring the keys11................................................................................................................................................................
    Accessing a Feature12................................................................................................................................................................
    Using a Code12................................................................................................................................................................
    Directly12................................................................................................................................................................
    Using the Service menu12................................................................................................................................................................
    using a programmable key13................................................................................................................................................................
    System support technician13................................................................................................................................................................
    Using the HiPath 1100 Features14................................................................................................................................................................
    Considerations14................................................................................................................................................................
    Numbering Plan14................................................................................................................................................................
    Profiset 3030 Keys15................................................................................................................................................................
    System signaling tones15................................................................................................................................................................
    Functions used for making calls17................................................................................................................................................................
    Making Calls17................................................................................................................................................................
    Using the handset18................................................................................................................................................................
    With the handset on the hook18................................................................................................................................................................
    Using the speakerphone18................................................................................................................................................................
    Using automatic seizure of an activated external line19................................................................................................................................................................
    Using a group of external lines19................................................................................................................................................................
    Switching to speakerphone20................................................................................................................................................................
    Switching to Handset20................................................................................................................................................................
    Speaker20................................................................................................................................................................
    Ending a call20................................................................................................................................................................
    Seizure of a specific Line21................................................................................................................................................................
    Phonebook/Speed Dialing21................................................................................................................................................................
    Using speed dialing22................................................................................................................................................................
    Programming individual speed dialing22................................................................................................................................................................
    Phonebook Search25................................................................................................................................................................
    Caller Lists26................................................................................................................................................................
    External line reservation29................................................................................................................................................................
    For Internet access30................................................................................................................................................................
    Recall31................................................................................................................................................................
    Override33................................................................................................................................................................
    Silent monitoring33................................................................................................................................................................
    Urgent call/Recall when busy34................................................................................................................................................................
    Hotline35................................................................................................................................................................
    Warmline35................................................................................................................................................................
    Calling an attendant console (AC)35................................................................................................................................................................
    Direct communication call36................................................................................................................................................................
    Handsfree answerback37................................................................................................................................................................
    LCR Bypass38................................................................................................................................................................
    Timer for outgoing external calls40................................................................................................................................................................
    Timeout for external calls40................................................................................................................................................................
    View timeout41................................................................................................................................................................
    DISA42................................................................................................................................................................
    Using a temporary MSN to make a call43................................................................................................................................................................
    Functions used during calls44................................................................................................................................................................
    Consultation44................................................................................................................................................................
    Transfer45................................................................................................................................................................
    Toggle46................................................................................................................................................................
    Conference47................................................................................................................................................................
    Three party call47................................................................................................................................................................
    Conference with more than three participants48................................................................................................................................................................
    Parking52................................................................................................................................................................
    General parking53................................................................................................................................................................
    Suffix dialing54................................................................................................................................................................
    Flash on analog trunk54................................................................................................................................................................
    Retrieving a call on hold55................................................................................................................................................................
    Account code55................................................................................................................................................................
    Functions used when receiving calls57................................................................................................................................................................
    Answering calls57................................................................................................................................................................
    Answering a call on hold58................................................................................................................................................................
    Pickup59................................................................................................................................................................
    Group59................................................................................................................................................................
    Individual60................................................................................................................................................................
    Call forwarding60................................................................................................................................................................
    Internal60................................................................................................................................................................
    External61................................................................................................................................................................
    When there is no answer61................................................................................................................................................................
    For Fax/DID62................................................................................................................................................................
    Conditional63................................................................................................................................................................
    Disabling call forwarding64................................................................................................................................................................
    Do not disturb65................................................................................................................................................................
    Voice mail65................................................................................................................................................................
    Message Waiting Indicator (MWI)67................................................................................................................................................................
    MWI for system telephones67................................................................................................................................................................
    Activating receipt of an Internal MWI68................................................................................................................................................................
    Mailbox access69................................................................................................................................................................
    Voice mail forwarding70................................................................................................................................................................
    Leaving a message70................................................................................................................................................................
    Entry voice mail (EVM)70................................................................................................................................................................
    Mailbox greeting configuration71................................................................................................................................................................
    Personal mailbox activation72................................................................................................................................................................
    Checking you personal mailbox72................................................................................................................................................................
    Second attendant74................................................................................................................................................................
    Groups74................................................................................................................................................................
    Call groups (CG)74................................................................................................................................................................
    Hunt groups (HG)75................................................................................................................................................................
    Hunt group (HG) and Call group (CG) Login and Logout75................................................................................................................................................................
    UCD subscriber groups77................................................................................................................................................................
    UCD group login/logout78................................................................................................................................................................
    Available/Unavailable agent for a UCD group79................................................................................................................................................................
    UCD agent in service out of service80................................................................................................................................................................
    Show queue size to UCD agent81................................................................................................................................................................
    Collect call barring81................................................................................................................................................................
    Overflow extension82................................................................................................................................................................
    Miscellaneous functions83................................................................................................................................................................
    Changing the Password for the electronic lock83................................................................................................................................................................
    Electronic lock83................................................................................................................................................................
    Music on hold84................................................................................................................................................................
    Busy signal when extension is busy85................................................................................................................................................................
    Language/country settings86................................................................................................................................................................
    Relay88................................................................................................................................................................
    Relay status check88................................................................................................................................................................
    Activating/Disabling a general alarm89................................................................................................................................................................
    Disabling a general alarm90................................................................................................................................................................
    Alarm clock90................................................................................................................................................................
    Scheduling Time Reminders90................................................................................................................................................................
    Deleting/Checking a Scheduled Time Reminder91................................................................................................................................................................
    Scheduled Time Reminder Call91................................................................................................................................................................
    Alarm clock/Announcement association92................................................................................................................................................................
    COS (Class of Service) changeover92................................................................................................................................................................
    Data protection93................................................................................................................................................................
    Call waiting signaling tone94................................................................................................................................................................
    Disabling a feature95................................................................................................................................................................
    Room Monitor95................................................................................................................................................................
    Night service96................................................................................................................................................................
    Call forwarding when there is no answer on a digital line97................................................................................................................................................................
    Entrance telephone - door opener98................................................................................................................................................................
    Activating system programming99................................................................................................................................................................
    Remote configuration100................................................................................................................................................................
    Using an MF Telephone100................................................................................................................................................................
    Using the HiPath 1100 System Manager application101................................................................................................................................................................
    Fax Received102................................................................................................................................................................
    Associated group102................................................................................................................................................................
    Call charge consultation102................................................................................................................................................................
    Programming the keys103................................................................................................................................................................
    Procedure for programming the keys103................................................................................................................................................................
    Features for programmable keys104................................................................................................................................................................
    Programming a procedure key106................................................................................................................................................................
    Printing key labels107................................................................................................................................................................
    only on the HiPath 1100 Manager110................................................................................................................................................................
    Virtual keypad110................................................................................................................................................................
    Headphone110................................................................................................................................................................
    Storing a phone number in a programmable key111................................................................................................................................................................
    Date and time settings112................................................................................................................................................................
    PABX Trace log112................................................................................................................................................................
    Special functions for ISDN Lines114................................................................................................................................................................
    Call forwarding on a Digital Line114................................................................................................................................................................
    Anonymous Caller ID (Trace)116................................................................................................................................................................
    CLIR116................................................................................................................................................................
    Using features provided by a carrier on ISDN Lines117................................................................................................................................................................
    Practical guide118................................................................................................................................................................
    Care of the telephone118................................................................................................................................................................
    Troubleshooting118................................................................................................................................................................
    System error messages119................................................................................................................................................................
    Display Messages120................................................................................................................................................................
    Responding to display messages120................................................................................................................................................................
    Index121................................................................................................................................................................
    Feature codes125................................................................................................................................................................
    Symbols125................................................................................................................................................................
    Features126................................................................................................................................................................
    System telephone functions126................................................................................................................................................................
    Seizure of an external line127................................................................................................................................................................
    UCD Subscriber group functions134................................................................................................................................................................
    Satellite PABX135................................................................................................................................................................
    Functions for ISDN lines135................................................................................................................................................................
  • Table of contents
    Introduction2................................................................................................................................................................
    About This User Manual2................................................................................................................................................................
    Important Notes3................................................................................................................................................................
    Trademarks3................................................................................................................................................................
    Table Of Contents4................................................................................................................................................................
    How to use this Manual9................................................................................................................................................................
    Display Indications10................................................................................................................................................................
    Configuring the Keys10................................................................................................................................................................
    Accessing a Feature11................................................................................................................................................................
    Using a Code11................................................................................................................................................................
    Directly12................................................................................................................................................................
    Using the Service Menu12................................................................................................................................................................
    Using a Programmable Key12................................................................................................................................................................
    System Support Technician13................................................................................................................................................................
    Using the HiPath 1100 Features14................................................................................................................................................................
    Considerations14................................................................................................................................................................
    Numbering Plan14................................................................................................................................................................
    Profiset 3030, E822 ST and E821 ST Keys15................................................................................................................................................................
    System signaling tones15................................................................................................................................................................
    Functions used for making calls17................................................................................................................................................................
    Making Calls17................................................................................................................................................................
    Using the Handset18................................................................................................................................................................
    With the Handset on the Hook18................................................................................................................................................................
    Using the Speakerphone18................................................................................................................................................................
    an Active External Line19................................................................................................................................................................
    Using a Group of External Lines19................................................................................................................................................................
    Switching to Speakerphone20................................................................................................................................................................
    Switching to Handset20................................................................................................................................................................
    Speaker20................................................................................................................................................................
    Ending a Call20................................................................................................................................................................
    Seizure of a Specific Digital Line21................................................................................................................................................................
    Speed Dialing21................................................................................................................................................................
    Using Speed Dialing21................................................................................................................................................................
    Programming Individual Speed Dialing22................................................................................................................................................................
    Phonebook Search24................................................................................................................................................................
    Caller Lists25................................................................................................................................................................
    External Line Reservation27................................................................................................................................................................
    For Internet Access28................................................................................................................................................................
    Recall29................................................................................................................................................................
    Override30................................................................................................................................................................
    Silent Monitoring31................................................................................................................................................................
    Urgent Call/Recall when Busy31................................................................................................................................................................
    Hotline32................................................................................................................................................................
    Warmline32................................................................................................................................................................
    Calling an Attendant Console (AC)32................................................................................................................................................................
    Direct Communication Call33................................................................................................................................................................
    Speakerphone Auto-Answering Mode33................................................................................................................................................................
    Timer for Outgoing External Calls36................................................................................................................................................................
    DISA37................................................................................................................................................................
    Using a Temporary MSN for Making a Call38................................................................................................................................................................
    Functions used when Making a Call39................................................................................................................................................................
    Consultation39................................................................................................................................................................
    Transfer40................................................................................................................................................................
    Toggle41................................................................................................................................................................
    Conference41................................................................................................................................................................
    Parking42................................................................................................................................................................
    Suffix Dialing43................................................................................................................................................................
    Flash on External Analog Line43................................................................................................................................................................
    Recovering a Call on Hold43................................................................................................................................................................
    Cost Code44................................................................................................................................................................
    Functions used for Receiving Calls45................................................................................................................................................................
    Answering Calls45................................................................................................................................................................
    Answering a Call on Hold46................................................................................................................................................................
    Pickup47................................................................................................................................................................
    Group47................................................................................................................................................................
    Individual47................................................................................................................................................................
    Call Forwarding48................................................................................................................................................................
    Internal48................................................................................................................................................................
    External48................................................................................................................................................................
    When there is no answer49................................................................................................................................................................
    For Fax/DID50................................................................................................................................................................
    Conditional50................................................................................................................................................................
    Deactivating Call Forwarding51................................................................................................................................................................
    Do Not Disturb52................................................................................................................................................................
    Voice Mail52................................................................................................................................................................
    Message Waiting Indicator (MWI)54................................................................................................................................................................
    MWI for System Telephones54................................................................................................................................................................
    Activating the Reception of an Internal MWI55................................................................................................................................................................
    Accessing your Mailbox56................................................................................................................................................................
    Voice Mail Forwarding57................................................................................................................................................................
    Leaving a message57................................................................................................................................................................
    Entry Voice Mail (EVM)57................................................................................................................................................................
    Configuring a Personal Mailbox58................................................................................................................................................................
    Personal Mailbox Activation58................................................................................................................................................................
    Checking you Personal Mailbox58................................................................................................................................................................
    Second Attendant60................................................................................................................................................................
    Groups61................................................................................................................................................................
    Call Groups (CG)61................................................................................................................................................................
    Hunt Groups (HG)61................................................................................................................................................................
    Hunt Group (HG) and Call Group (CG) Login and Logout62................................................................................................................................................................
    UCD Subscriber Groups64................................................................................................................................................................
    UCD Group Login/Logout64................................................................................................................................................................
    Available/Unavailable Agent for a UCD Group66................................................................................................................................................................
    UCD Agent in Service/Out of Service66................................................................................................................................................................
    Collect Call Barring67................................................................................................................................................................
    Overflow extension67................................................................................................................................................................
    Miscellaneous functions68................................................................................................................................................................
    Changing the Password for the Electronic Lock68................................................................................................................................................................
    Electronic Lock68................................................................................................................................................................
    Music on Hold69................................................................................................................................................................
    Busy signal when extension is busy70................................................................................................................................................................
    Language/Country Settings70................................................................................................................................................................
    Relay73................................................................................................................................................................
    Relay Status Check73................................................................................................................................................................
    Activating/Deactivating a General Alarm74................................................................................................................................................................
    Deactivating a General Alarm74................................................................................................................................................................
    Alarm clock75................................................................................................................................................................
    Scheduling Time Reminders75................................................................................................................................................................
    Deleting/Checking a Scheduled Time Reminder76................................................................................................................................................................
    Scheduled Time Reminder Call76................................................................................................................................................................
    COS (Class of Service) Changeover77................................................................................................................................................................
    Data Protection77................................................................................................................................................................
    Call Waiting Signaling Tone78................................................................................................................................................................
    Deactivating a Feature79................................................................................................................................................................
    Room Monitor79................................................................................................................................................................
    Night Service80................................................................................................................................................................
    Call Forwarding when there is no answer on a digital line81................................................................................................................................................................
    Door Opener82................................................................................................................................................................
    Activating System Programming83................................................................................................................................................................
    Remote Configuration83................................................................................................................................................................
    Using a MF Telephone83................................................................................................................................................................
    Using the HiPath 1100 System Manager application84................................................................................................................................................................
    Fax Received85................................................................................................................................................................
    Associated Group85................................................................................................................................................................
    Redial86................................................................................................................................................................
    Call Charge Consultation86................................................................................................................................................................
    Programming the Keys87................................................................................................................................................................
    Procedure for programming the keys87................................................................................................................................................................
    Features for Programmable Keys88................................................................................................................................................................
    Programming the Procedure Key90................................................................................................................................................................
    Printing Key Labels91................................................................................................................................................................
    only on the HiPath 1100 Manager92................................................................................................................................................................
    Virtual Keypad93................................................................................................................................................................
    Headset93................................................................................................................................................................
    Storing a phone number in a programmable key93................................................................................................................................................................
    Configuration of date and time94................................................................................................................................................................
    Special functions for ISDN lines95................................................................................................................................................................
    Call Forwarding on a Digital Line95................................................................................................................................................................
    Deactivation of Call Forwarding96................................................................................................................................................................
    Malicious Caller ID (Call Trace)97................................................................................................................................................................
    Restriction for sending MSN97................................................................................................................................................................
    Using Features provided by a Carrier on ISDN Lines98................................................................................................................................................................
    Practical Guide99................................................................................................................................................................
    Care of the Telephone99................................................................................................................................................................
    Troubleshooting99................................................................................................................................................................
    System Error Messages100................................................................................................................................................................
    Display Messages100................................................................................................................................................................
    Responding to display messages100................................................................................................................................................................
    Index102................................................................................................................................................................
    Feature Codes106................................................................................................................................................................
    Symbols106................................................................................................................................................................
    Features107................................................................................................................................................................
    System Telephone Features107................................................................................................................................................................
    Seizure of an External Line108................................................................................................................................................................
    Functions used when making calls108................................................................................................................................................................
    Functions used during calls110................................................................................................................................................................
    Functions used when receiving calls111................................................................................................................................................................
    UCD Subscriber Group Functions114................................................................................................................................................................
    Satellite PABX115................................................................................................................................................................
    Functions for ISDN Lines115................................................................................................................................................................
  • Table of contents
    Introduction2................................................................................................................................................................
    About This User Manual2................................................................................................................................................................
    Important Notes3................................................................................................................................................................
    Trademarks3................................................................................................................................................................
    Table Of Contents4................................................................................................................................................................
    How to use this manual8................................................................................................................................................................
    System support technician8................................................................................................................................................................
    Accessing a Function9................................................................................................................................................................
    With Multifrequency (MF) analog telephones9................................................................................................................................................................
    With Dial Pulse (DP) analog telephones9................................................................................................................................................................
    Using the HiPath 1100 Features10................................................................................................................................................................
    Considerations10................................................................................................................................................................
    Numbering Plan10................................................................................................................................................................
    System signaling tones11................................................................................................................................................................
    Functions used when making calls12................................................................................................................................................................
    Making Calls12................................................................................................................................................................
    Using the Handset12................................................................................................................................................................
    Using Automatic Seizure of an activated external line12................................................................................................................................................................
    Using a group of external lines13................................................................................................................................................................
    Seizure of a specific line14................................................................................................................................................................
    Phonebook/Speed Dial14................................................................................................................................................................
    System speed dial14................................................................................................................................................................
    Individual speed dialing15................................................................................................................................................................
    Programming the Individual speed dialing Feature15................................................................................................................................................................
    External line reservation16................................................................................................................................................................
    For Internet access16................................................................................................................................................................
    Callback18................................................................................................................................................................
    Override19................................................................................................................................................................
    Silent monitoring19................................................................................................................................................................
    Urgent call/Recall when busy20................................................................................................................................................................
    Hotline20................................................................................................................................................................
    Warmline21................................................................................................................................................................
    Calling an attendant console (AC)21................................................................................................................................................................
    Handsfree answerback22................................................................................................................................................................
    LCR Bypass24................................................................................................................................................................
    Timer for outgoing external calls26................................................................................................................................................................
    DISA27................................................................................................................................................................
    Using a temporary MSN to make a call28................................................................................................................................................................
    Functions used during calls29................................................................................................................................................................
    Consultation29................................................................................................................................................................
    Transfer30................................................................................................................................................................
    Toggle31................................................................................................................................................................
    Conference31................................................................................................................................................................
    Three party call31................................................................................................................................................................
    Conference with more than three participants32................................................................................................................................................................
    Parking35................................................................................................................................................................
    Suffix dialing36................................................................................................................................................................
    Flash on analog trunk36................................................................................................................................................................
    Recovering a call on hold37................................................................................................................................................................
    Account code37................................................................................................................................................................
    Functions used for receiving calls39................................................................................................................................................................
    Answering Calls39................................................................................................................................................................
    Answering a call on hold39................................................................................................................................................................
    Pickup40................................................................................................................................................................
    Group40................................................................................................................................................................
    Individual41................................................................................................................................................................
    Call forwarding41................................................................................................................................................................
    Internal41................................................................................................................................................................
    External42................................................................................................................................................................
    When there is no answer42................................................................................................................................................................
    For Fax/DID43................................................................................................................................................................
    Conditional44................................................................................................................................................................
    Disabling call forwarding45................................................................................................................................................................
    Do not disturb46................................................................................................................................................................
    Voice mail47................................................................................................................................................................
    Message Waiting Indicator (MWI)48................................................................................................................................................................
    MWI for Analog Telephones48................................................................................................................................................................
    Activating receipt of an Internal MWI49................................................................................................................................................................
    Mailbox access50................................................................................................................................................................
    Voice mail forwarding50................................................................................................................................................................
    Leaving a message50................................................................................................................................................................
    Entry voice mail (EVM)51................................................................................................................................................................
    Mailbox greeting configuration52................................................................................................................................................................
    Personal mailbox activation52................................................................................................................................................................
    Checking you personal mailbox53................................................................................................................................................................
    Second attendant54................................................................................................................................................................
    Groups54................................................................................................................................................................
    Call groups (CG)54................................................................................................................................................................
    Hunt groups (HG)55................................................................................................................................................................
    Hunt group (HG) and Call group (CG) Login and Logout55................................................................................................................................................................
    UCD subscriber groups56................................................................................................................................................................
    UCD group login/logout57................................................................................................................................................................
    Available/Unavailable agent for a UCD group58................................................................................................................................................................
    UCD agent in service out of service59................................................................................................................................................................
    Collect call barring60................................................................................................................................................................
    Overflow extension60................................................................................................................................................................
    Miscellaneous functions61................................................................................................................................................................
    Changing the Password for the electronic lock61................................................................................................................................................................
    Electronic lock62................................................................................................................................................................
    Music on hold63................................................................................................................................................................
    Busy signal when extension is busy63................................................................................................................................................................
    Language/country settings64................................................................................................................................................................
    Relay66................................................................................................................................................................
    Activating/Disabling a General alarm67................................................................................................................................................................
    Disabling a General alarm67................................................................................................................................................................
    Alarm clock68................................................................................................................................................................
    Daily68................................................................................................................................................................
    Daily Except Weekends68................................................................................................................................................................
    After a specified time69................................................................................................................................................................
    For a specified day and time69................................................................................................................................................................
    Cancel69................................................................................................................................................................
    COS (Class of Service) changeover70................................................................................................................................................................
    Data protection71................................................................................................................................................................
    Call waiting signaling tone71................................................................................................................................................................
    Deactivating a feature72................................................................................................................................................................
    Room Monitor72................................................................................................................................................................
    Night service73................................................................................................................................................................
    Call forwarding of calls not answered on a digital line74................................................................................................................................................................
    Entrance telephone - door opener75................................................................................................................................................................
    Activating system programming76................................................................................................................................................................
    Remote configuration77................................................................................................................................................................
    Using an MF Telephone77................................................................................................................................................................
    Using the HiPath 1100 Manager application78................................................................................................................................................................
    Flash time detection for extensions78................................................................................................................................................................
    PABX Trace log79................................................................................................................................................................
    Special functions for ISDN Lines80................................................................................................................................................................
    Call forwarding on a Digital Line80................................................................................................................................................................
    Immediate call forwarding for MSN80................................................................................................................................................................
    Call forward no answer, for MSN81................................................................................................................................................................
    Call forwarding - Busy, for MSN81................................................................................................................................................................
    Anonymous caller ID (Trace)82................................................................................................................................................................
    CLIR83................................................................................................................................................................
    Using features provided by a carrier on ISDN Lines84................................................................................................................................................................
    Practical guide85................................................................................................................................................................
    Care of the telephone85................................................................................................................................................................
    Troubleshooting85................................................................................................................................................................
    Index86................................................................................................................................................................
    Feature codes89................................................................................................................................................................
    Symbols89................................................................................................................................................................
    Features90................................................................................................................................................................
    Seizure of an external line90................................................................................................................................................................
    Functions used when receiving calls93................................................................................................................................................................
    UCD subscriber group functions97................................................................................................................................................................
    Satellite PABX97................................................................................................................................................................