Siemens HiPath 1100 User Manual
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Siemens HiPath 1100 User Manual

On a system telephone optipoint 500 entry
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Summary of Contents for Siemens HiPath 1100

  • Page 1 HiPath 1100 HiPath 1120 HiPath 1150 HiPath 1190 On a system telephone optiPoint 500 entry User Manual...

  • Page 2: Introduction

    Introduction Introduction The HiPath 1100 family consists of the following systems: HiPath 1120, HiPath 1150 and HiPath 1190. The features and operation of these systems are very similar. Their differenc- es stem from their capability regarding the extension numbers, external lines and optional modules available.

  • Page 3: Important Notes

    Do not install the system or telephone sets where there may be a risk of explosion. To ensure optimal performance and operation use only original accesso- ries manufactured by Siemens. Never open the system or dismantle any of the telephones. If you have any problems, ask for assistance from your System Administrator.

  • Page 4: Table Of Contents

    System support technician ........10 Using the HiPath 1100 Features....11 Considerations.
  • Page 5 Introduction Silent monitoring ......... . 24 Urgent call/Callback when Busy .
  • Page 6 Introduction Message Waiting Indicator (MWI) ......55 MWI for system telephones ......55 Activating receipt of an Internal MWI .
  • Page 7 Introduction Fax Received ..........84 Assigned group .

  • Page 8: Telephone Reference Information

    Music on hold [1] The Mute function will only be configured if Automatic line sei- zure mode is not activated. Keypad The system’s support technician can adapt the default setting of the keys according to your needs using the HiPath 1100 Manager.

  • Page 9: How To Use This Manual

    How to use this manual Step by step How to use this manual The steps for programming the system are presented sequentially in graphic format under the column "Step by Step" on the left side of each page. Meaning of symbols: Lift the handset.

  • Page 10: Accessing A Feature

    ”Feature codes” page 98 System support technician The support technician is the person responsible for programming your HiPath 1100. The support technician has all the necessary tools and information available in order to carry out his/her job.. Assistance with troubleshooting First contact your system’s support technician.

  • Page 11: Using The Hipath 1100 Features

    Using the HiPath 1100 Features Considerations The system telephone model used for describing all of the HiPath 1100 features is the 500 Standard optiPoint. For each usage procedure, please check the model of the system telephone in use. To ad- just device settings, consult the instruction manual.

  • Page 12: System Signaling Tones

    Using the HiPath 1100 Features Note: The number of external lines and extensions available depends on the system’s configura- tion. System Signaling Tones During feature configuration the system uses the following signaling tones: Tone Meaning Internal dialing tone The system is ready to receive and send call information.

  • Page 13: Functions Used When Making Calls

    • The HiPath 1100 can also be programmed to require pressing the "Internal" key before an internal number can be dialed. When this is the case, there is no need to enter an external line access code to dial an external number ("Automatic Seizure of an exter-...

  • Page 14: Using The Speakerphone

    Functions used when making calls Step by step ...Using the speakerphone Press this key. Speaker • For an internal call: Enter an extension number (e.g., 11/101). • For an external call: Enter the access code to ac- cess an external line (e.g., 0) and the external num- ber you want to call.

  • Page 15: With The Handset On The Hook

    Functions used when making calls Step by step ...With the Handset on the hook Handset on the hook. • For an internal call: Enter an extension number (e.g., 11/101). • For an external call: Enter the access code to ac- cess an external line (e.g., 0) and the external num- ber you want to call.

  • Page 16: Switching To Handset

    Functions used when making calls Step by step Enter the number of the appropriate group of external lines. • = group of external lines Wait for a dial tone. Enter the external number you want to call. Wait for the call to be answered. Start conversation..

  • Page 17: Speaker

    Functions used when making calls Step by step Speaker This feature turns the speaker on temporarily to allow other people in the same room to participate in the con- versation. Inform the called party that the speaker is on. Required: Conversation using the handset. To enable Press this key.

  • Page 18: Phonebook/Speed Dial

    1 optiPoint with a system display accessi- ble from any authorized extension. See the chapter Main Configurations - speed dialing in the Programming Manual. To as- sign names to numbers, use the HiPath 1100 Manager.

  • Page 19: Programming Individual Speed Dialing

    Functions used when making calls Step by step Programming Individual speed dialing The speed dialing numbers stored in the Individual speed dialing directory are only available for the exten- sion in which they were entered. These numbers can be updated, modified and deleted. Each extension can have up to 5 speed dialing numbers of 20 digits each.

  • Page 20: External Line Reservation

    Enter the external number you want to call. Wait for the call to be answered. Start conversation. [1] The way this feature is accessed depends of the System configu- ration. On HiPath 1100 systems only four external line reservations can be done simultaneously.

  • Page 21: For Internet Access

    Functions used when making calls Step by step For Internet access The line reservation for the Internet access feature al- lows an extension to have exclusive access to a specific external line. The remaining extensions will not be able to use this line while this feature is activated. This, how- ever, does not prevent the line from receiving incoming calls as usual.

  • Page 22: Callback

    Functions used when making calls Step by step Callback This make it possible for a call to be made automatically to an extension or external number (through a digital line) which is temporarily unavailable as soon as be- comes is available. Required: The destination number is not available.
  • Page 23 Functions used when making calls Step by step If Callback has been deactivated during configura- tion, do the following to enable it: Wait 7 s Wait 7 seconds until you hear a distinctive tone. Replace the handset. Press this key. The LED goes off. Speaker Wait for the recall.

  • Page 24: Override

    Functions used when making calls Step by step Override The Override feature allows the user to override a con- versation. A beep signals that the conversation in progress has been overridden. Required: There is a conversation in progress at the call destination.

  • Page 25: Urgent Call/Callback When Busy

    Functions used when making calls Step by step Urgent call/Callback when Busy The Urgent Call feature is used when the extension be- ing called is busy. Required: The destination called is busy. Wait 7 s Wait 7 seconds until you hear a distinctive tone. Wait for the call to be answered.

  • Page 26: Hotline

    Functions used when making calls Step by step Hotline The Hotline feature allows an extension to automatically generate a call to a pre-programmed number in the sys- tem speed dialing as soon as the handset is lifted. Lift the handset. Wait for the call to be answered.

  • Page 27: Calling An Attendant Console (Ac)

    Functions used when making calls Step by step Calling an attendant console (AC) An attendant console can be called at any time for mak- ing a call or simply for consultation. Lift the handset. Enter the code for calling the attendant console.(9) Wait for the call to be answered.

  • Page 28: Handsfree Answerback

    Enter the code to access an external line (e.g, 0). [1] This feature must be activated by the destination number during programming (see Programming an extension - Auto-answering mode, in the Programming manual). [2] Settings must be configured on the HiPath 1100 Manager.

  • Page 29: Lcr Bypass

    Enter the external number you want to call. Wait for the call to be answered. Start conversation. You can program the HiPath 1100 to send a warning tone if no external line is available for LCR (see Program- ming manual - Main Configurations - Warning Tone when LCR is not available).

  • Page 30: Acs

    Enter the external number you want to call. [1] ACS does not affect emergency numbers when the user dials di- rectly. When a rule uses the overflow option, it may or may not change the dialing rule. Settings must be configured on the HiPath 1100 Manager.

  • Page 31: Timer For Outgoing External Calls

    Functions used when making calls Step by step Wait for the call to be answered. Lift the handset. Start conversation. When the LCR or ACS is activated, the exten- sions receive a false line tone for external dialing. Timer for outgoing external calls This setting specifies a maximum time for the duration of an outgoing external call for each extension.

  • Page 32: Disa

    Enter the current 5-digit password for the electronic lock (default is: 00000). [1] The HiPath 1100 allows only one DISA call at a time. When there is a DISA call in progress, a second call to a DISA external line or one with a DISA answering mode is treated as a regular call.

  • Page 33: Using A Temporary Msn To Make A Call

    Functions used when making calls Step by step Wait for a continuous tone. Enter the feature code (e.g., *97 , Do not disturb). Enter the external number you want to call. Start conversation. Using a Temporary MSN to make a call This feature allows you to use a temporary MSN from your own directory to make an external call.

  • Page 34: Features Used During Call

    Features used during Call Step by step Lift the handset. Start conversation. At this time, the called destination receives the Caller ID information displaying the number 3415565, even though the call has been originated from number 3416496. Features used during Call Consultation The Consultation feature allows the extension to make a consultation to a third party when a call is in progress.

  • Page 35: Transfer

    Features used during Call Step by step Transfer The Transfer feature allows an extension to transfer a call (incoming or outgoing) to another extension or to an external number. Required: A call must be in progress. Press the "CONSULT" key. Consultation Enter the extension or external number.

  • Page 36: Toggle

    Features used during Call Step by step If the consultation extension is busy or does not an- swer, or if you want to return to the first call before answering... Press the "CONSULT" key. Consultation Enter the code to return to the first call. (*0) Wait to return.

  • Page 37: Conference

    Features used during Call Step by step Conference The conference feature allows a third party to partici- pate in a conversation when a call is in progress. Three party call Required: A call must be in progress. Press the "CONSULT" key. Consultation Enter the extension (e.g., 11/101) or dial the access code for an external line (e.g., 0) then the number to be...

  • Page 38: Conference With More Than Three Participants

    Features used during Call Step by step Conference with more than three participants Required: A three-way conference must be in progress. In a conference with more than three participants the extension that began the conference (master exten- sion) may administrate up to 5 new participants (slave extensions).
  • Page 39 Features used during Call Step by step Adding a participant Required: A conference with more than three speakers activated and the extension as master. Conf.:n participants Telephones with a display show the number of partici- pants. Press the "CONSULT" key. Consultation Enter the extension (e.g., 12/102) or dial the access code for an external line (e.g., 0) then the number to be...
  • Page 40 Features used during Call Step by step Leave the conference When you leave the conference, a new master exten- sion will be designated automatically. Required: A conference activated and the extension as master. Put the phone back on the hook. Considerations: •...

  • Page 41: Parking

    Features used during Call Step by step Parking The Parking feature can place up to 10 internal or exter- nal calls on hold and answer these at any extension. Required: A call must be in progress. Press the "CONSULT" key. Consultation Enter the code for Parking a call.

  • Page 42: Common Hold

    Features used during Call Step by step Common Hold Common Hold allows external calls to be placed on hold using a programmable key (”Programming the keys” page 85) configured with this option retrieve them at any extension that with a configured "Seizure of a spe- cific line"...

  • Page 43: Suffix Dialing

    Features used during Call Step by step Suffix dialing Suffix dialing allows an extension to send information or MF commands during a call (e.g: for telebanking). Required: The call is in progress and the system ac- cessed is ready to receive the information/codes. Enter the information requested by the answering ser- vice.

  • Page 44: Recovering A Call On Hold

    Features used during Call Step by step Recovering a call on hold This allows a call waiting for a consultation to be recov- ered when the destination party of the consultation is busy or does not answer. Once the call is resumed, the destination is disconnect- Required: A consultation was made and the destina- tion is busy or does not answer.
  • Page 45 It is also possible to configure the system so that it is either mandatory or optional to enter an ac- count code at the start of the call. These settings can be configured using HiPath 1100 Manager (see Account codes - A31003-K1160-B810-*-*) or programming code (see Programming Manual, A31003-K1160-B804-*-*, Account code type).

  • Page 46: Functions Used When Receiving Calls

    Functions used when receiving calls Step by step Functions used when receiving calls Answering Calls Extensions receive different ringing signals and tones depending on the type of call being received and the specified country setting. For example, some types of ringing signals are: •...

  • Page 47: Answering A Call On Hold

    Functions used when receiving calls Step by step Answering a call on hold If there is an intermittent signal in the background when a conversation is in progress, it means there is a second or an urgent call being made to that extension. Required: A call must be in progress.

  • Page 48: Pickup

    Functions used when receiving calls Step by step Pickup Group The group pickup feature allows any group extension to answer a call that rings at a different extension belong- ing to the same group (Ask your system’s support tech- nician). Required: A group extension is ringing.

  • Page 49: Call Forwarding

    Functions used when receiving calls Step by step Call forwarding This allows a call to be forwarded up to two times another extension or call group, or even for a configured external number. Internal Internal call forwarding reroutes calls made to an exten- sion to another specified extension or to a group asso- ciated to a voice mail server, Call group (CG) or Fax/DID.

  • Page 50: When There Is No Answer

    Functions used when receiving calls Step by step Enter the number for accessing an external line: 1. For example, 0; 2. A group of external lines (e.g., 890). Wait for a dial tone. Enter the number you want to call. Wait for a confirmation tone.

  • Page 51: Conditional

    Functions used when receiving calls Step by step Enter the type of call forwarding wanted: - Direct (*11) - No answer. (*14) Enter the call forwarding destination number. - FAX - attendant (direct dialing to extension) - Fax/DID - Message Wait for a confirmation tone.

  • Page 52: Disabling Call Forwarding

    Functions used when receiving calls Step by step Required: The extension has permission for Conditional call forwarding and the system is connected to a PC run- ning a TAPI application. 1. Conditional call forwarding rules and conditions for a specified extension can be defined by using a Win- dows TAPI application 2.

  • Page 53: Do Not Disturb

    Functions used when receiving calls Step by step Do not disturb The Do not disturb feature prevents internal and exter- nal calls from being directed to an extension while al- lowing it to continue making and calls. When the hand- set is lifted there is a distinctive dial tone to remind the user that the feature is activated.

  • Page 54: Voice Mail

    MWI (Message Waiting Indicator) from the external voice mail server. [1] This feature is only available when the HiPath 1100 is connected to a voice mail server. This can be an organization’s own internal serv- er or it can be part of the services provided by a local carrier. Voice mail Servers provide a wide range of features.

  • Page 55: Message Waiting Indicator (Mwi)

    MWI group (see Programming an extension - External MWI group in the programming manual). [2] For system telephones without a display the signaling must be pro- grammed using the HiPath 1100 System Manager application.

  • Page 56: Activating Receipt Of An Internal Mwi

    Functions used when receiving calls Step by step Activating receipt of an Internal MWI When a subscriber group is programmed as a VMIe group Interface, it becomes a voice mail subscriber group that can be activated for signaling the moment a new message is waiting (see Programming an exten- sion - VMIe group Interface in the programming manu- al).

  • Page 57: Voice Mail Forwarding

    Example: The HiPath 1100 receives a call of a user who is not at the company at that particular moment. The user’s ex- tension is programmed to use the Mail Voice feature and forward the call to your mailbox.

  • Page 58: Entry Voice Mail (Evm)

    Functions used when receiving calls Step by step Entry voice mail (EVM) The HiPath 1100 can be equipped with an integrated voice recording capability for voice mail". The support technician can configure up to 24 standard mailboxes, 2 of which are for forwarding (message for day/night service).

  • Page 59: Mailbox Greeting Configuration

    Functions used when receiving calls Step by step Mailbox greeting configuration If the support technician has not already configured your personal voice mailbox. Required: Voice mailbox configuration has been autho- rized by the system’s support technician. Enter the code for "Entry voice mail" (default = 790) Enter the password for the mailbox (default = 1234).

  • Page 60: Checking You Personal Mailbox

    Wait for the voice mail to answer the call. Follow the voice mail prompts to make your selections. In an external telephone Connect to your HiPath 1100. Enter the MSN designated to your EVM by the system’s support technician (check with the support technician).

  • Page 61: Second Attendant

    Wait for the voice mail to answer the call. Follow the voice mail prompts to make your selections. If your HiPath 1100 is configured "...Using Auto- matic Seizure of an activated external line" (con- sult the system’s support technician), press the Flash key before selecting your mailbox.

  • Page 62: Hunt Groups (Hg)

    Functions used when receiving calls Step by step Hunt groups (HG) The Hunt group (HG) feature allows you to configure ex- tension groups which are then assigned for answering calls directed to a specific number (up to 10 Hunt groups, from 780 to 789). When a group receives an incoming call, the call rings at one extension at a time.
  • Page 63 Functions used when receiving calls Step by step Logon/Logoff GRP Wait for a confirmation tone. Replace the handset. If the extension belongs to more than one group Lift the handset. Enter the code to Log in (ON) or Log out (OFF) of the group.

  • Page 64: Ucd Subscriber Groups

    Functions used when receiving calls Step by step UCD subscriber groups Each UCD (Uniform Call Distribution) subscriber group is formed by a maximum of 32 extensions. These exten- sions are assigned to answer calls destined to a specific number that identifies the group. The users of these extensions are called agents.
  • Page 65 Functions used when receiving calls Step by step Press the "UCD GP LOGON/LOGOF" key. Logon/Logoff GRP Logon/Logoff GRP Wait for a confirmation tone. Replace the handset. If the extension belongs to more than one group Lift the handset. qhde Enter the code to login or logout of the UCD group. (*401) rhde Enter the code to login or logout of the UCD group.

  • Page 66: Available/Unavailable Agent For A Ucd Group

    Functions used when receiving calls Step by step Available/Unavailable agent for a UCD group Activates an agent to start receiving calls within a group or to stay away from the group, for example, in the event of a meeting. Available/Unavailable agent Lift the handset.

  • Page 67: Collect Call Barring

    Functions used when receiving calls Step by step Wait for a confirmation tone. Replace the handset. Collect call barring When this feature is activated, the system automatically rejects all incoming collect calls over a digital line. Calls received over an analog line are rejected only at the mo- ment they are answered.

  • Page 68: Miscellaneous Functions

    Miscellaneous functions Step by step Miscellaneous functions Changing the Password for the elec- tronic lock This is a security feature that protects against unautho- rized use by setting a personal password. Lift the handset. Enter the code to change the password. (*93) Enter the current 5-digit password for the electronic lock (default is 00000).

  • Page 69: Music On Hold

    Miscellaneous functions Step by step Lift the handset. Enter the code to enable the electronic lock. (*66) Enter the code to deactivate the electronic lock. (#66) Enter your 5-digit password (the default is: 00000). Wait for a confirmation tone. Replace the handset. Music on hold This feature plays pre-programmed music during the time an external call is on hold (see General program-...

  • Page 70: Language/Country Settings

    Miscellaneous functions Step by step rmhee Enter the code to deactivate Busy Signaling. (#9411) Press the "Busy signal" key. Busy signal Wait for a confirmation tone. Replace the handset. Language/country settings This allows you to configure the system specifically ac- cording to the country.
  • Page 71 Miscellaneous functions Step by step Country Code Venezuela 56589679 South Africa 58049590 Russia 64243015 Canada 67831496 Singapore 74857265 Peru 75051002 Malaysia 76010255 IM English 85315585 Spain 96149549 China 98245912 China2 98245924 IM Spanish 98256348 India 98274553 Argentina 99195953 Philippines 99251479 Turkey 53951509 Latvia...

  • Page 72: Relay

    Miscellaneous functions Step by step Relay The relay on the HiPath 1120 music module is used to control all peripheral equipment, such as the door open- er, etc. Enter the code to enable the relay. (*90) Enter the code to deactivate the relay. (#90) Wait for a confirmation tone.

  • Page 73: Acknowledging/Deactivating A General Alarm

    If the support technician configured the alarm feature for your extension, it will ring whenever there is an alarm condition on the HiPath 1100. Answer the call to acknowledge that the alarm was de- tected. If the alarm call is not acknowledged, a new at- tempt at a call will be made (as programmed) and the extension will ring again.

  • Page 74: Alarm Clock

    Miscellaneous functions Step by step Alarm clock The Alarm clock allows you to program an extension to send the user a reminder at a specific time, at fixed time intervals or cyclically. To use this feature you must specify and store the time when the reminders alerts should be sent.

  • Page 75: Deleting/Checking A Scheduled Time Reminder

    Miscellaneous functions Step by step Wait for a confirmation tone. Replace the handset. Deleting/Checking a scheduled time reminder Lift the handset. Enter the code to delete a timed reminder. (#46) Wait for a confirmation tone. Replace the handset. Scheduled time reminder call Required: A time reminder was scheduled.

  • Page 76: Cos (Class Of Service) Changeover

    Miscellaneous functions Step by step COS (Class of Service) changeover The COS changeover feature authorizes the user to use a different system extension temporarily to make calls as if he was at his own extension but with a lower class of service.

  • Page 77: Call Waiting Signaling Tone

    Miscellaneous functions Step by step Press the "Data protection" key Data protection Wait for a confirmation tone. Call waiting signaling tone With this feature you can block/allow a second call to automatically send a signal (call waiting) when a conver- sation is in progress.

  • Page 78: Room Monitor

    Miscellaneous functions Step by step Room Monitor The Room Monitor feature uses a telephone handset as a microphone to capture audio signals in a room. To enable Enter the code to enable the Room Monitor feature. (*88) Lift the handset and position it towards the object to be monitored.

  • Page 79: Night Service

    Miscellaneous functions Step by step Connect to the HiPath 1100. Enter the DISA-MSN num- ber (ask your support technician). Wait for a continuous tone (if necessary, switch to DT- MF) then enter your internal number and the lock’s password. Enter the number for the extension to be monitored.

  • Page 80: Call Forwarding When There Is No Answer On A Digital Line

    Miscellaneous functions Step by step Call forwarding when there is no an- swer on a digital line In some circumstances incoming calls over a digital line are forwarded to an Overflow extension after a speci- fied timeout. 1. When no MSN number is assigned to an extension number.

  • Page 81: Entrance Telephone - Door Opener

    Miscellaneous functions Step by step Entrance telephone - door opener This feature lets the system allow certain pre-pro- grammed extensions to order a door to open using an entrance telephone device equipped with door opening control. Required: The entrance telephone extension has per- mission to open the door.

  • Page 82: Activating System Programming

    [1] If the system’s serial port is connected to a modem with access to a telephony network, and the remote PC has a modem installed, remote configuration can be carried out using the HiPath 1100 Sys- tem Manager application. Ask your support technician how to do...
  • Page 83 [1] The system must be activated during a conversation by configuring certain parameters (see General programming - remote configura- tion in the Programming manual). For further information on how to use the HiPath 1100 Manager application refer to the instruc- tions in the Help file.

  • Page 84: Fax Received

    Miscellaneous functions Step by step Fax Received If the system has a Fax/DID Module and a fax machine, you can program a key to indicate when a fax was re- ceived. Required: Fax/DID Module installed and configured. Press the "FAX RECD" key. Fax received Assigned group The associated group feature provides quick access to...

  • Page 85: Programming The Keys

    DISTURB", simply press the appropriate key once to enable it and then again to deactivate it. Features for programmable keys Programmable keys can be set to enable the following features HiPath 1100 Manager: Feature/Function ”Phonebook/Speed Dial” page 18 ”UCD agent in service out of service”...
  • Page 86 Miscellaneous functions Step by step ”Call forwarding” page 49 - ”When there is no answer” page 50 ”Call forwarding on a Digital Line” page 91 ”End a conference” page 40 ”Parking” page 41 ”Fax Received” page 84 ”Headphone” page 88 ”...

  • Page 87: Printing Key Labels

    Operator Terminal functions. This service is available on HiPath 1100 Manager (Ad- vanced Configuration -> Programming the keys -> Print- ing key labels). It opens a Microsoft Word document with a label template.

  • Page 88: Headphone

    If you want to use a Siemens Elipse 1.8 EHS or GN Net- com 9120 set without the electronic hook control switch, you must use an optiPoint Acoustic Adapter for optiPoint Entry, Basic and Standard models.
  • Page 89 Miscellaneous functions Step by step Required: A headphone must be connected. A key must be programmed for the Headphone ”Program- ming the keys” page 85 feature by selecting HEAD- PHONE ON from the menu, unless the headphone has an electronic hook switch. Making a call Press the "Headphone ON"...

  • Page 90: Pabx Trace Log

    PABX during a certain period. These events are defined while the system is being pro- grammed using the programming code (code 246) or using HiPath 1100 Manager. This information can be downloaded using the HiPath 1100 Manager so that the support technician can check the system.

  • Page 91: Special Functions For Isdn Lines

    Special functions for ISDN Lines Step by step Special functions for ISDN Lines Call forwarding on a Digital Line The call forwarding on a digital line feature allows calls to be rerouted to an external number. Depending on whether this feature is programmed, the call parties may see call the MSN/Attendant number of the switch or the original numbers of the participants (see pro- gramming manual - A31003-K1160-B804-*-, "no...

  • Page 92: Disabling Call Forwarding

    Special functions for ISDN Lines Step by step Disabling call forwarding Enter the code to deactivate call forwarding. (#64) Enter an option. - Immediate - Not Answered - Busy. Wait for a confirmation tone. When making a PMP call: Enter the MSN/DID number assigned to the extension.

  • Page 93: Using Features Provided By A Carrier Over An Isdn Network

    The local carrier will provide information on which ISDN features can be activated by code in your country (ask your system’s technical sup- port personnel for further information). Siemens is not responsible for any damage/ costs that may be caused by improper use or handling).

  • Page 94: Practical Guide

    Practical guide Step by step Practical guide Care of the telephone • To clean the telephone, use a slightly damp cloth or an antistatic cloth. Never wipe the phone with a dry cloth! • If necessary, you may use a diluted mild detergent (commercially available).

  • Page 95: Index

    Index Index Data protection ........... 76 Direct communication calls ...... 27 Direct message to speakerphone speakerphone auto-answering ..... 27 Account code ..........44 DISA ............. 32 Acknowledging/Disabling a General alarm Disabling a feature ........77 disabling ........... 73 Do not disturb ..........
  • Page 96 Index Functions used for making calls calling an attendant console ....27 Headphone ..........88 direct communication calls ....27 HG groups ........... 62 DISA ............32 Hotline............26 do not disturb ......... 53 Hunt group and call group (CG) login and lo- hotline ............
  • Page 97 ........87 Using a specific line ........17 programming features for keys ... 85 Using a temporary MSN to make a call . 33 Using the features of the HiPath 1100 ... 11 Recall ............22 Redial ............84 Voice mail ............

  • Page 98: Feature Codes

    Feature codes Feature codes Symbols Symbols Explanation Enter numbers, keys, password, internal or external numbers, etc. Signaling with a short beep n / t Lift/Replace the handset Start conversation Consultation key Consultation Programmable key is ON Programmable key deleted Blinking Programmable Key Numbering plan Description HiPath 1120...

  • Page 99: Features

    Feature codes Description HiPath 1120 HiPath 1150 HiPath 1190 Fax/DID - Virtual message ports 740 to 743 USB/CAPI line Substitution for * and # 75 and 76 (accordingly) Features Features can be selected as follows: 1. Using the Feaure key and its associated feature code; 2.

  • Page 100: Seizure Of An External Line

    Feature codes Feature Code Seizure of an external line External call lmd.lme p External call using a group of external line external lines lde.lhi p Seizure of a specific external external line Line qhmg Internet access external line Activation rhmg Internet access external line Deactivation...

  • Page 101: Functions Used During Calls

    Feature codes Feature Code kmd . kmm CD subscriber group Urgent Call 1º) (busy) Wait (busy extension) q il (busy) Hotline (if programmed) Warmline Wait for (if programmed) Override busy extension busy extension r jf Consultation q hi LCR Bypass carrier + number q mhh p Silent monitoring...

  • Page 102: Functions Used When Receiving Calls

    Feature codes Feature Code q ij Parking Consultation r ij Recovering a parked call General Parking General Parking q jg Recovering a parked exter- line nal call Toggle Consultation (Use after consultation, for an- swering a second or an urgent call) Suffix dialing Recovering a call on hold Consultation...

  • Page 103: Miscellaneous Functions

    Feature codes Feature Code r ee Call forwarding Disabling q eh p Call forward no answer or extension, Voice mail group, Call group busy or external line Activation r eh Call forward no answer or busy Deactivation q mk Do not disturb Activation r mk Do not disturb...
  • Page 104 Music on Hold music Activation r mhed Music on Hold Deactivation q mmf Remote configuration HiPath 1100 Manager Remote configuration 1) The local programming extension is talking to the re- mote programmer: using a MF telephone q mme Remote programmer must provide: password programming codes.

  • Page 105: Alarm Clock

    Feature codes Feature Code q hmd Data protection Activation r hmd Data protection Deactivation q md Relay Activation (For HiPath 1120 only) r md Relay Deactivation (For HiPath 1120 only) q hh p Night Service password Activation r hh p Night Service password Deactivation...

  • Page 106: Satellite Pabx

    Feature codes Feature Code q hjg p Alarm clock time (for example 1230) After a specified time period qhjh p Alarm clock date/time (for example 24121830) For a specified date and time r hj Alarm clock Deactivating UCD subscriber group functions q hdf Agent available r hdf...
  • Page 107 "*0" instead of "*57" d) Recovery of a parked call is done with sequence "*57" instead of "*0"; • Feature codes can be changed in the HiPath 1100 Manager. An expert should be consulted in this case.
  • Page 108 The selection of features to be provided is not binding unless explicitly established in the terms of the contract. Subject to availability. Right of modification reserved. The trademarks used in this document are the property of Siemens AG or of the respective owner. 22.03.07 V7.0...

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