Lenovo ThinkEdge SE360 V2 User Manual page 403

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• Adjust the direction of the router's antennas with some positioned vertically and some positioned
horizontally.
• WLAN networking performance will be affected when multiple devices are connected to the same channel
at the same time. Change the frequency and channel of the WLAN router, use a WLAN extender to help
spread out the signal, or use a router with a more powerful signal.
• If x86 WLAN is not stable, check the status of the x86 WLAN module (Intel AX210).
Notes:
– The x86 WLAN module (Intel AX210) officially supports Microsoft Windows Server operating system.
– Some non-Windows operating systems with corresponding inbox driver might be able to support the
x86 WLAN module (Intel AX210). For a list of operating systems supporting Intel AX210, see ThinkEdge
SE360 V2 Product Guide on
1. Use one of the following method to open Device Manager:
– Search for Device Manager from the search bar.
– Go to WIN+X ➙ Device Manager.
2. Go to Network adapters and locate Intel AX210.
3. Go to Driver tag and check the driver version which is displayed. If the driver version is not the latest,
update the driver. See
To check the status of x86 WLAN, implement the following commands in Command Prompt:
• For Linux:
ipconfig //**check if WLAN is ready**//
ping -I wlan0 8.8.8.8 //**check if WLAN connection is functioning **//
• For Microsoft Windows:
ping -S x86_WLAN IP address destination IP address //**For example, ping -S 192.168.7.7 8.8.8.8**//
x86 WLAN does not work
Complete the following steps until the problem is solved.
1. Check the status of the x86 WLAN module (Intel AX210).
Notes:
• The x86 WLAN module (Intel AX210) officially supports Microsoft Windows Server operating system.
• Some non-Windows operating systems with corresponding inbox driver might be able to support the
x86 WLAN module (Intel AX210). For a list of operating systems supporting Intel AX210, see
ThinkEdge SE360 V2 Product Guide on
a. Use one of the following method to open Device Manager:
• Search for Device Manager from the search bar.
• Go to WIN+X ➙ Device Manager.
b. Go to Network adapters and locate Intel AX210. If Intel AX210 is not shown in Network adapters,
install the driver for Intel AX210. See
c. Go to Driver tag and check the driver version which is displayed. If the driver version is not the latest,
update the driver. See
2. If Intel AX210 is still not shown in Device Manager after installing the driver, reseat the following
components, one at a time, in the order shown. Restart the server after reseating each component.
a. Wireless adapter
https://lenovopress.lenovo.com/
"Update the driver" on page
https://lenovopress.lenovo.com/
"Install the driver" on page
"Update the driver" on page
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Chapter 8
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Problem determination
393

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