Table 22: Troubleshooting Jcs 1200 Media Tray Problems - Juniper JCS 1200 Hardware Manual

Juniper Control System (JCS) 1200 Platform Hardware Guide
Table 21: Troubleshooting JCS 1200 Management Module Problems (continued)
Symptom
Cannot connect to the JCS 1200
platform after a switchover to
the redundant management
module
Related Topics
Troubleshooting JCS 1200 Media Tray Problems
Table 22 on page 88 shows common symptoms and corrective actions for
troubleshooting media tray problems.

Table 22: Troubleshooting JCS 1200 Media Tray Problems

Symptom
A USB device is not recognized by any Routing
Engine.
A compact flash module is not recognized by the
management module.
88
Troubleshooting JCS 1200 Media Tray Problems
Action
1. Make sure that:
The redundant management module has been installed for at least 45 minutes to
receive the transfer of data from the primary management module.
The network cable is connected to the Ethernet port on the active (redundant)
management module.
The network cable is not connected to the serial port on the active (redundant)
management module.
The IP address or hostname is correct.
2. Reseat the management module.
3. Reset and reconfigure the management module (see the JUNOS Protected System Domain
Configuration Guide for more information).
4. Contact your Juniper Networks representative.
Overview of JCS 1200 Troubleshooting Tables on page 86
Overview of JCS 1200 Diagnostic Tools on page 85
Using Diagnostic LEDs to Diagnose Problems on the JCS 1200
Platform on page 89
Diagnostic LEDs on the JCS 1200 Platform on page 90
Replacing a JCS 1200 Management Module or Module Filler on page 124
Action
1. Reseat the following components:
a.
b.
2. Contact your Juniper Networks representative.
1. Reseat the following components:
a.
b.
2. Contact your Juniper Networks representative.
USB device
Media tray
Compact flash module
Media tray